Hurst has professional drivers and they do a great job, been a customer for 30 yrs wouldn’t use anyone else.And are faired priced for the services they offer.
The actual towing service was standard. Thr driver very professional but for the distance and being a member of the community for over 30 years as well as family friend of the original owner, Mr. Gilbert Hurst, having to pay $200.00 cash , in which I received no receipt, is absolutely absurd. For just 2 blocks. Couldn't tow it to a mechanic due to everything was closed and everyone was unavailable .
Omg thank you so much after waiting on Road side assistance for 2 hours for a Tire Change or Tow , I called Hurst Towing and they came in less than 20 mins …AGAIN THANK YOU SO MUCH FOR THE ASSISTANCE THE DRIVER WAS AMAZING HE GOT US BACK ON THE ROAD HOME SAFELY
I had a truck that I needed to get up to my house so I can fix it up for my son and Hurst knocked it out of the park as usual. The gentleman who came and picked it up did an excellent job and was very personable.
The representative was very courteous and kind when my truck was missing from the lot to stay with me until the situation was figured out (he was not obligated) wish I remembered his name,I was sleepy. Great customer service and moral integrity. 10 stars
The whole Hurst team is great to work with. Always eager to help Thompson Tractor get our vehicles moved when & where we needed!! I gave a 5 star rating but they are 10’s !!!
We highly recommend Hurst Towing for 18 wheeler tows and all other heavy towing needs they are an amazing company a huge family they take pride in what they do and they are over all great people and they have great prices
I was leaving a concert around 12pm and I finally had my biggest fear..I caught a flat tire on the highway! I called 911 and they sent a police out to assist me, the police recommended Hurst! I called Hurst and spoke with a nice guy to ask how much was it to tow me to a hotel or home which was an hour away. The guy on the phone quoted me a price to take me home, I was destined to make it home because I had work at 6am! The guy at hurst called me back 5 mins later and informed me my driver DJ would like to see if he could plug my tire first before I hit the link to pay for towing. I didn’t know they offer that service, which I love that they offer me that because that goes to show they care about what’s best for the customer!! Mr. DJ arrived and he was the most heaven sent person!!!! He was sooo sweet & nice and he answered all my questions without getting irritated, I’m sure he knew I was nervous by being on the side of the road! He patched my tire up & inform me I ran over a metal piece. He followed me to the next exit to make sure the tire was going to be good for my hour drive; he rechecked it & told me to be safe! Him being there made me less nervous and i was very thankful! Let me say DJ arrived under 20 mins for when I initially called them and he patched me up quick as well!! I made it home and was able to make it to work, I just started and didn’t want to miss it! DJ texted me the next day to make sure I made it to my destination and that alone warmed my heart to know it’s still good people in the world!! My biggest fear turned out not being so bad after all!!! ( I had my mother on the phone and she 10 out of 10 recommend them!!)
Hurst Towing truly helped Acipco FCU today. We encountered a difficult situation involving our collateral, and one call to Hurst made all the difference! The lady who answered the phone was incredibly kind and professional. She not only shared valuable information but also offered a few laughs to ease the situation.
Within minutes, we were scheduled for a pick-up, which helped resolve many obstacles we have faced during this particular case.. 10/10 recommend!
The driver that picked up my daughter's car, after she flipped it and rolled it, was extremely rude and unprofessional. Some of the things he said in front of me to her I can't post here.
The office staff was meh.
The gentleman that helped us on the lot, however, was exceptionally polite and very helpful.
Overall experience horrible.
But the gentleman on the lot with the long white beard gets 5 stars.
Someone picked up immediately when I called and they were very efficient with getting all the information needed to send someone out. Michael Hall was assigned to assist and he provided excellent customer service! He was friendly and courteous. Thank you all for everything!
Semi with loaded trailer broke down on I 65 at 10:00 p m. Called Hurst wrecker service and night service person, Chris, was the most accommodating person I’ve ever talked with. Had a wrecker to us after calling in a tow driver to assist us. Lake came with SUPER TOW TRUCK, worked very hard in sweltering temperatures, and in no time we were at a truck repair shop. These two men are an asset to any company, but HURST TOWING AND WRECKER SERVICE, have them. On a scale of 1-10. They are at 100! Thank you all for your kindness and appreciate you.
We were stuck at Love's with no one who could fix our def system issue. Matt was absolutely the best. Very professional and courteous. He took us to Peterbilt with no problems at all. We highly recommend them for your towing needs. %
Can't recommend enough! Not only did they manage to tow my old truck that's been sitting up for thirty years with two SEVERELY flat tires, but they managed to back it through my back gate on the first try with only inches to spare. These guys are GOOD!
My experience with Hurst Towing was exceptional! Buddy Lawson was friendly, kind and knowledgeable. He handled my vehicle with great care. He arrived less than 20 minutes after my initial call. I highly recommend Hurst Towing for your towing needs. Buddy Lawson was awesome as well.
Cory came out to give me a tow after I broke down due to a ball joint falling out and I couldn’t have asked for a better driver. He was the friendliest guy I’ve probably ever met and he just has a friendly attitude. If I could give him a 15/10 then I most definitely would and if it’s needed I will make sure to call hurst again
Our 26’ Freightliner M2 had a trans fluid leak. Hurst towing and Recovery was sent out Popcorn (Keith) whose arrival time was impeccable, he literally pulled up no less than 10 minutes after I received the text with an eta of 60 mins. Once he arrived the truck was in the air in a matter on mins, no less than 30 mins job was done and rolling towards maintenance shop. If anyone wants great customer service, ask for popcorn. Thanks for the help Keith!
Thanks to Hurst Towing & Recovery Team for being eager and punctual for the work done for us. Blessed to have these guys helping our needs in the area.
Would recommend them with 100% trust for my trucks if there would be another breakdown.
Broke down in Birmingham Al. Ryder had Hurst come out and bring me to nearest location. Quick Fast service!! I really appreciate these guys!! Thanks Bobby for the lift!!
It was such a delightful day 9-20-24 to see Hurst Towing Autism Tow Truck over near Roebuck area in Alabama I was so excited that I had to follow the truck so that I could get a picture The driver Logan was so kind and gave me permission. This Company representing such a wonderful cause make my heart glad. I hadn’t seen a puzzle truck since I was in Charleston West Virginia a year ago.
May the Lord bless this business as they help people in so many ways.
They came out right away and pulled my cutter out of the mud. Barry went above and beyond to get us back rolling and at a very reasonable price point. I'm from out of town and am grateful for the service as a first time customer
Give them a call for any of your towing needs. Great people to work with and very friendly. They definitely got the job done after our trailer sunk into the ground. Got it back up and stable with zero damage. Very professional people.
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