Arnolds Auto Repair in
Scottsboro Crossroads (AL)

Lots of unlocked cars that were perfect hiding spots

They had my car for over a month and when I got the car back , the car wasn't fixed it was in the exact same shape as when it left they told me that they didn't have a clue they gave me a bill for $732.50 and again it was in the exact same shape as when it left.........so I paid that bill and would not recommend them for anything it is my opinion that they are just a scam

They lie about the cars, all of them are junk in three months I had to get a new battery,gear shifter, coilpacks and sparkplugs, the flex plate messed up all the windows began to malfunction as well as the TV in the car the back and front windows seals begin to leak and the tail light where taped on and never actually put in all this I didn't know until I took it to a different shop I can't believe a shop is allowed to scam people like this and not lose their license

Worst Company to do business with if you get in a wreck and they impound your vehicle you better get it out the next day or else your going to end up paying $600 or more

I bought a vehicle here made payments they over charge. .. I paid for a 2012 Acura 23,000 left I had it for two years and it was close to 400,000 miles. That's ridiculous I never saw the paperwork that I would be paying that much. But I was late on my payment and I was in Illinois visiting they towed it. Thank God I got my stuff out of the car. They are very shady people.. holiness sure .. .. then why do they do bad things behind people's back. They are very dishonest. Go to Deans in fort Payne...my son's both bought vehicles no problems... If you are going to be late deans won't threaten to take your car..and deans or nobody I know of would charge that much for what . Ridiculous.. that get people on that because they figure you can't get any else anywhere. Don't Go here scammer!!!!Deans is the best !!

Daughter went there looking for a wheel to fit her car, kid told my son-law laughed and said you might as well go on down the road, how is these slow leaks still in business??????

I can't believe this place is still in business. Worst place I ever had to deal with. My son wrecked his car and Arnolds towed it. It was totaled. I went to get my personal stuff out of it before insurance took over. They refused and said everything was there's now. I had to give them $450 to get MY OWN STUFF and had the car brought back to my property by a friend. And they claim to be holiness people. What a joke. They are the devil in disguise. Don't buy from them. Nothing but junk. I have never had another tow company do this.

Terrible. I called to see if they could help with a problem I was having with my car or even just order the car and he answered with a horrid attitude. Then hung up when I asked about either option.

I have used this service twice in 2 months. He got me in and back on the road within 24 hours both times. Reliable service, fair price, and honest. Highly recommend.

Can't think of any other place that I've had work done that would have treated me more fairly. And they have the cheapest autograph parts by far guaranted...100% customer for life without any doughta...

I hate to write this about them but they cheated me I dint know whether it's intentionally or not, but this is what's happened, I bought a motor for my Mazda it ended up that there was 7 bolts out of 12 broken in the cylinder head I literally had to throw the motor coz nobody can get them out.

Sold us motor claimed was for Jeep but was front wheel drive. He assured us that came out of Jeep had two mechanics advise us that wrong motor. After one mechanic talked to him (he hung up on him)still charged restock fee after selling wrong motor. Would not recommend to anyone

They are rip offs and will not work with you at all. I would discourage anyone from using them. They have sold cars who keys would not work In Them and Vin numbers did not match the car

I was told the engine was a 2005 5.3 liter with 92k miles ,drove 3hrs to find out it was a 2000 model that looked like it had 300k miles and the owner would not even apologize or show his face i wouldn’t recommend this business to anyone .buyers beware

I was quoted $120 to fix my car. I was informed when I dropped the vehicle off that if it ended up being more than the quote they would call me before moving forward. I told them yes please do that. I got the call my vehicle was fixed and was $337. I never got a phone call stating it would be more than $120. But of course paid the $337 in order to get my car. That's nearly triple quote price. DO NOT RECOMMEND!

This review is specific to the salvage parts business. I called about a transmission, was told that they had it and they would get it pulled for me. I received a call from them two days later saying it was out and ready to be picked up. The following day, my wife made a 3hr trip to pick it up and when she arrived she was told that they didn’t have it and didn’t have any record of us ordering it, then they said that they sold it a week ago. The entire interaction was exceedingly frustrating, and wasted our entire day and a tank of gas due to their incompetence.

They gave us a rip off and they told us that the transmission worked good so we bring to home and fix it so found put that transmission have crack so bad inside. I decided to refund it

I did not like this place because, I had some work done on my grandmother's car, and I supplied the parts such as valve cover gaskets, and a oil pan gasket, and one back light bulb. They charged me for a nother light bulb and the labor was very very high. If I can help it I will not be back. Sorry but it is what it is.

Great people. Darren and his wonderful sister treat their customers like family and will work to make sure the job is done right. If you are needing a tow or repair or if you are looking for a great reliable used car or truck. Arnold's is the place to call.

Would not recommend having a vehicle towed here, storage fees are outrageous. Will total a vehicle with little to no damage without even trying to save it.

I just would like to say the people who work at this shop are amazing. I was traveling home after my memorial weekend trip to Huntsville. On my way home to Chattanooga my car started acting funny and then over heated right outside of Scottsboro. This has never happened to me and I was completely freaked out. While I let my car cool, I called around to the auto shops to try to get an idea on prices and to tell them I was on my way because it was nearing 5 when everyone would be closing. Once I arrived at Arnold’s auto repair I explained to the mechanic, Clark, what had happened and he listened through me freaking out. He got my car to where I could get safely back to Chattanooga and they were a lot cheaper than everywhere else I called. If I lived in Scottsboro I would definitely send everyone their way. Fair pricing and amazing service. ❤️❤️❤️

Do NOT buy anything from them. Had two cars within a month. The transmission was going out of both of them and they are “great” cars! I put my payment in their drop box like I was told, and it can’t be found! They refused to give me my money back on the first car that broke down, and then repoed the second one because they “couldn’t” find the payment. Then told me I could come make ANOTHER payment the following Friday when I got my check and still came and got it. They are Nothing but con artist! Do NOT get anything from them!!

If I could give them a negative rating I would. My car was rear ended a week ago, the police had Arnold's to tow it without asking me first and I was told by the tow truck driver I wouldn't have to pay anything because they would get it from the person's insurance that hit me. I was advised to let it stay there until the insurance adjuster looked at it. Well, she falsified the police report and didn't have insurance. I still had to pay to get my car from them. $460 for it to be there a week today. $35 a day plus the initial tow fee and gate fee. Then when I went to pick it up, they couldn't find the key to it. Tried to say we took it with us that night. Finally, they found it in their rollback after about 30 minutes of looking for it. A place of business needs to be better organized when dealing with other people's property. Also, if their employees don't know the rules, they don't need to be giving advice on what they will or will not do.

Ronnie at Arnold's helped our church youth group when our bus broke down on Sunday morning on the way to North Carolina. They took great care of us and worked out a way for us to pick up the bus after hours the following weekend. Thanks!

Todd told me i could return wheels and tires purchased from the salvage yard since my car was not there and he was unsure if they would fit. Drove 45 minutes to "Aronalds" where they refused to honor their word or recpiet of refund. They lied and said i showed out... When i only asked to be treated fairly futhermore they threatened to call the police on me for asking that they keep their word. Basically their liars and shady business men. I'll see them in COURT!!!

We have used Arnold's many times to find parts that we could not find elsewhere. Not sure who the others spoke to or dealt with, but we have never had a problem. Great folks, great prices.

tried using them with my aaa. waited 30 aaa called me back said their truck was broke down. 15 min later i seen one of their trucks driving by. pretty much just left me stranded. i guess they only take the easy tows.