What clients say about Templar Automotive in Hartford (AL)
The worst tow company I’ve ever had to deal with. There still prejudice in these small rural alabama towns. The owner told my son to STFU after trying to keep our truck for 3 days when we arrived to the office less than 30 minutes after it was towed. Hope we never cross paths again
I wanted to wait a few months so I was able to give an honest review. I brought my Tahoe in a few months ago to have the catalytic converter fixed. I had taken it to a shop in Chipley FL that charged me $2000+ dollars to “fix” the problem. After a month the same problems were resurfacing. After many recommendations to Templar Automotive I called to schedule an appointment. I was greeted by the lady in the office who was very knowledgeable in vehicles and told me possible scenarios as to why I was having problems again (she was right by the way.) At the previous shop I paid for certified Chevy parts and received Chinese aftermarket parts. Templar was able to remove all the junk and replace it with the correct parts and I’ve never had another issue. I highly recommended them to anyone looking for a trustworthy reputable repair shop. I will 100% use them for all my vehicle repair needs.
Absolutely the best mechanic shop around! I took my truck to another place, and they tried to charge me $1,000 to fix a problem I didn’t even have. The good folks at Templar Automotive found the real issue and fixed it for a fraction of the price. They’re honest, straightforward, and always give you a fair quote for the work that actually needs to be done. I can’t recommend them enough—this will forever be my go-to mechanic shop. Thank you, Templar Automotive!
Templar Automotive provides excellent service, with fair prices. In the past I have taken my car to multiple places and no one had a clue what the problem was. As soon as I pulled up at Templars shop he could hear the sound from the engine and diagnosed it right away. The mechanics are always polite and helpful, the 2 women in the office make sure things run smoothly with my questions, making an appointment and paying the bill. I've taken all of my cars to them for services since 2008, even while I was living out of state I would stop in during my visits and have work done. I will continue to do so in the future. Highly recommended.
The lady who works in the office had the worst attitude toward me. I had already totaled my car that day and I wanted my kids birthday presents out of the trunk. She tried her best to make it where I couldn’t. Until the owner, Chris, came out. He was very calm and nice. He pulled the car out of the pin so I could get my stuff. But the lady made this experience terrible! I have never been treated so bad by someone who deals with customers all day.
My car wouldn't start. Had to tow it in to the shop. They looked at it and it started. They didn't charge me a dime and I'm a lifelong customer as a result.
Thanks!
Our car broke down on the way home from Panama City Beach and we pulled in and they called for a part and fixed us up then we were back on the road in three hours! Great service and friendly people❤️
The mechanic who came to help me was so friendly and very diligent with his job. He had me up and running in no time IN THE RAIN!!! When no one else could help me they were there!!! 10/10 hands down. Thank you guys.
Chris is great. He was very helpful to us after our daughter's car was towed there after an accident. We thank you for your help and support today Sir.
Concise, knowledgeable, professional, prompt, and affordable. These guys really do care about their customers and diagnosing and repairing the issue as quickly as possible so they can get you back on the road.
I changed some parts out myself, I went for a test drive & coasted into their shop. It was a simple fuse issue I couldn’t diagnose, they got me back on my way ..it was on my birthday.
Good folks, very helpful.
I was referred by a friend, over an hour away from me, was told they were the best to work on diesel dually. My truck was there 2xs for a few things to be done, 1st time 3 weeks 2nd time 7 weeks, the jobs they completed should have been done in no more than 15 man hours.. called several times for updates, always same story, we'll get it in.. Badly need to replace manager!!
If I could give -5 stars I would. Owner is so rude and don't care about anybody but himself. I was out of town on a trip my friend git my car towed and I tried to send in documents and everything to get my car back to save me in fees the owner was rude and told me he couldn't help all that and that I would have to pay all the extra day fees. They suppose to be open on Saturday until 12, but it being a holiday weekend he wasn't going to open up as I told him I wouldn't be back in town until saturday morning, (Even though they were open today July 5), I won't be able to retrieve my car til monday. He also told me that if my car was towed on a friday then he would let me get it saturday. Didnt understand why I couldn't get it tomorrow. I will never tell anyone to deal with them because they have no sympathy for other people situations and very rude. Also told me he was going to charge extra fees for me calling his personal cell phone.
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