What clients say about Chad's Used Cars in Hartford (AL)
I got the vehicle. Got the oil changed did everything you were supposed to. Kept it maintained. Put replacement parts on the vehicle when needed. Which was sooner. Had a compression test done and cylinder was not working. Now I am stuck with a vehicle that was probably rigged up just enough to get it out of there hair. I would not recommend buying a vehicle from them. They knew I had a special needs son who needed to get to appointments and didn't hesitate to sell the vehicle.
Dana was amazing! Took longer than we expected to get transaction done. Everyone that was supposed to be there kept saying they would be there in a minute, but took over a hour to finally arrive.
I would recommend finding a squirrel to ride before you buy ANYTHING from them. The vehicle I purchased i was told ran great, the only problems were cosmetic....2 days later after the purchase it gives us a good scare on the highway because the transmission decided to slip. Thought we about to die. Not cool. It's a bogus place filled with junkyard cars. They know absolutely nothing about their inventory. If only there was a 0 star option.... federal business bureau is my next phone call.
I have been dealing with you guys for the past 10 years. An the last vehicle I got from you didn't make it 10 miles. We had to have it towed and you still haven't responded. My name is Diane Walker. An it's a beautiful Dodge Caravan. So now you guys just trying to get money she paid over 2000 dollars and you can't even respond. An I've been saving up to come back next week because I need another one
what words Do I say to explain how amazing . I mean from helping you pick the right car or vehicle you want to working out a good price and either pay full or payments they will work with what you can do and every way they are about you and what you need and can do . Not just the selling of the vehicle. They are good down home good ole country folks that care. Put it this way Mrs Reeva Gibson was told I was looking for a ride and she reached out to me on fb with different options ok now tell me what other one would or has done that. The have well took care of vehicles. I promise you will not regret go see them and see for yourself . I'm about to buy my second one ..
I've heard great things about this place I'll recommend them to anyone I can and I'm also going in the next couple weeks to see about getting a vehicle for
myself I love the fact there so helpful and caring plus has great vehicles I rate them a 5 star rating thanks for great service and good prices
I posted on Facebook about needing a car and Kayla Carpenter was right there eager to help! She answered all my questions and got me into a GREAT car at a PHENOMENAL PRICE! I can’t thank her enough for her kindness and professionalism!
I’ve never done business personally but my family purchases and deals with Chad and his associates almost daily. They are kind and very friendly and knowledgeable with the vehicles they sell. With what I’ve seen this is an amazing place to buy from and they have finance options as well. Highly recommend purchasing from here if you’re looking for a good quality used car or truck.
Great down to earth people! Kayla was a pleasure to work with. Whether you're looking for your first car or your twenty-first car there is something for everyone. Lastly but not least they'll give you a deal you can be happy with. Thanks again to Chad's used cars and to Kayla!
So I tried finding out about some vehicles they had in inventory. Their phone wouldn't work, noone called me back, had to keep calling. They did a hard credit check without telling me thats what they were doing. Just to tell me that the down payment would be doubke now cause of credit even though recent ads said no credit/bad credit help. Also they're buying reviews on google now.
I would never buy anything from him again got sold a car that the transmission wouldn’t shift at all, and needed front end work on it. He pays around 300$ for the cars and fixes them up just enough so you will buy it & charges $2500 & higher for car that cost you more money in the end or you’ll be left on the side of the road! He is the biggest crook there is! Wouldn’t even recommend him to my worst enemy!
We bought a suburban from Chad a little while back. Great car my daughter drove it until she graduated and then my son took over. We drove it for a long while
Chad's Used Cars are AWESOME people who will put you in a great vehicle for OUTSTANDING prices.. if you don't know where to start at getting a used vehicle, definitely start HERE. YOU WON'T REGRET IT.
Love the way they took care of things.good people place.not much as far as selection,i got lucky on a car while there chad rolled in with my new. Car..prices may be a lil high but with no credit you get hooked up with a car. Problem solved lord knows how bad i needed one..im blessed...thank you..
Practically stole my money (down payment) they knew the car was over heating! The salesperson Jamie said as far as she knew no problems, $1000 and 30 minutes the car is at the 1st light in Geneva I call Jamie “it’s the cluster it will crank back up” well 20 minutes it cranks drove straight back to the lot Jamie has gone to the ER they can’t give me my money back can’t switch to a car that runs(probably because there isn’t one on there lot)! Looked up cluster problems turns out that the cluster controls the gauges there’s solder points in the back of it that can be tampered with to throw off the gauge(coolant gauge) so it would show it was running hot. Needless to say my money was wasted I don’t have that kind of money to waste. Chad Gibson is a junk dealer all his “used” cars need to be at his salvage yard. Buyer beware if you do buy hope you take a mechanic with you to check the vehicle out before you buy it! I would give a negative star rating if I could. Not a honest business!
Bought 3900$ car just to drive 1/2 mile down road and transmission quit. Chad Gibson the owner won't do nothing and blames customer for not being diligent in inspecting cars. I have proof check my screenshot out of the comment he left on my FB post just days ago. The car I bought is pretty but it don't run 1 day after I paid for it. Plus a pick of car on tow truck that cost an extra 150
Ok had two vehicles I was looking for well it was a 08 Dodge Avenger test drove in a 3 block radius started smoking thought was overheating Negative also front passenger side ball joints going out so I turn around and head back. I pull in and park don’t shutoff pop hood and all of a sudden it’s catching on fire had to turn off car throw in N and push away from other vehicles so it’s burnt down to the ground.
I must say....huge selection......and very fair pricing!! The wife two daughters and I went to look at a vehicle and ended up looking at several. Will probably be buying from here. Go check them out!!!
Cheated a 19 year old kid out of his stimulus check and then repoed it within two weeks. Charges the boy taxes twice. This dealership is very dishonest. If you don't believe me I'll show you the bill of sale! Don't buy from this place!
Last year we bought a car it ran for a year at the time the service was good, when the engine blew,we decided to go back only had a 1000 dollars they sold us a car that shouldn't have been on the road at all it sits at the mechanic waiting for 1500 dollars worth of work and I know more needs to be done,they told us that the front breaks were done and it was the best out of the 1000 dollar cars, I would hate to have seen the others. I will never do business with them again.
DO NOT USE THIS PLACE. Wish I could give them negative stars. I paid cash for a car originally priced $4200 car (paid $2000) and by the time I got home the car wouldn’t even start. It drove okay for the first 15 minutes but then I was scared I wouldn’t even make it home. Tried to get my money back the same day but they said they had some kind of right in the contract I signed to “cease and desist” communication. They said they would send a mechanic to my house to look at it but surprise surprise he never showed. There are lemon laws agains what they do here. They are basically just scammers who shouldn’t be in business. BEWARE
Inquired about a car that was advertised and they said they still had the vehicle. Drove almost 30 minutes to check it out, only for them to show me a different car than what was advertised. The car was in worse shape than the one we inquired about so we knew it couldn’t be the same. Their response was “oh, I guess we sold it,” even though they responded that they had it, just an hour before we headed out there. Told them our budget and they kept trying to oversell us. Left irritated to say the least, since 1. They lied just to get us out there and 2. They weren’t listening to us.
If I could give negative stars I would. 👎 don’t waste your time.
Always has the best prices for junk cars in the area. They can pick up your vehicle for you if you can't deliver. If you deliver it to them though, you can always get more for the junk car. My brother-in-law recently bought a car from them and it's a good running car.
If I could give this place a 0 star I would. The car I bought was a minivan mazda mpv. We wanted to get it to use it for a new business we wanted to open. Our budget was limited indeed, but I was expecting that a mazda mpv with almost 200k at $2800 to be working just fine at least for a while, especially when you GET IT FROM A DEALER. We took it for a drive test, and nothing seemed wrong with it. The mechanic they have it on site, looked at it and said the car was just fine. We explicitly told the salesperson that we need a CAR THAT RUNS AND DRIVES WELL. About 10 minutes after I left the dealer, the power steering started to act very weird , becoming very hard to keep the car straight. At any moment I could've make an accident or worse. We took it to a shop, and we were told that we need to invest at least $4000 to fix just the problem with the power steering, let alone the other problems with the engine that appeared after. I don't know if someone from the dealership turned the check engine light off, but the guys at the shop discovered at least 5 check engine codes. Moreover, when the time came to go to DMV and get it registered, they tried to bypass the law and make me pay the whole registration fee(the fee was supposed to be included in the car price) saying that " I have a Georgia driver's license" and they can't do anything about it". I called the salesperson back within 5 days of the car purchase, and I was told that the car was sold "AS-IS". Dear friends, BEWARE of this place. I lost all the money I wanted to invest in a small business i wanted to open with that junk car. They only sell OVERPRICED JUNK YARD CARS. The car I purchased doesn't even sell for $1000 now.
Agreed ta pay car of in 30 days.. Gave them 1k up front called in and informed them that I'd be in not Friday but on Saturday due to weather on the road. Got in Fri night and around 11pm my son comes and tell me my car is being towed! Called Sean( salesman)..And ask why was my vechical being towed he lies and says he knew nothing about it...And I'd previously bought one vechical...paid cash..And they still treated me like a stranger and wanted me ta pay for the repossession!!! Most unprofessional and worse experience of my LIFE!!! Stay away from these people!!!
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