What clients say about Shannon Bryant Wrecker in Evergreen (AL)
0 STARS - AVOID AT ALL COSTS..SHANNON BRYANT IS THE MOST SHADY PERSON I HAVE DEALT WITH !!!
He will lure you in with CHEAP TOW price and tell you they do everything in shop. Their mechanic Robert or Shannon don't know shit. My Truck had an exhaust leak that heated up an airline going to the transmission and with pressure it popped. My inhouse mechanic had him check everything, their mechanic said Turbo is good but airline on transmission is broke due to the leak. We told them to go and put a union on and replace it and flex pipe was needed. Took them two days and to get any updates was like impossible with their nasty attitudes. Then this guy Shannon guys says flex pipe is $1000 without any mark up or travel time to pick it up. Flex pipe don't cost that much. Then they said they had to replace TCM to fix the truck. Then he said my turbo is bad. Had him hold off on repairs and to get me my current bill. He purposely waited until he was closed to send me my bill after 2 hours of my initial request. Then I was handed a bill for $6223 and he told me they close at 12pm on Friday or else it will be Monday. His billing rate went from $150/hr to $275 more than the Volvo dealer. He charged me extra labor time as well than what dealer does. 5 hours for a 2 hour job. When we questioned, HE SAID HE CAN CHARGE WHATEVER HE WANTS. He purposely holds your equipment hostage before releasing. Mind you that my truck is still having the same issue. Attaching the invoice for your review. CONTACT CONWAY DIESEL SERVICES if you are in that area.
I see a lot of people were cheated by this corrupt guy. Please reach out to me so we can all unite and take action against this guy.
My son and his wife had a blow out in the middle of nowhere and Shannon was very eager to help. He recommended a company that would go help them and he was spot on! Thank you Shannon we appreciate you!
I would definitely go with ANY company but this one. My food trailer was to be picked up Monday of this week, no call no show. Then Tuesday, no call no show. I’m not sure if this is how you get treated if it’s paid by insurance or not but it was terrible. They finally showed up at 1PM when they were to be there at 8AM Monday. When they arrived they didn’t have all the proper tools. They knew the details of what they were getting. Don’t believe home office relayed the information properly to the field workers. Which would make sense because when I called to speak with the owner, he was very disrespectful would not let me speak and when I did get the opportunity to finally speak, he hung up on me. When I called back, he said I need to calm down and sit down. Anyways, don’t use them.
Do not call these people!!! I called them to change a flat on the side of the interstate. They said it would be $250 and needed credit card upfront and they would be there within 1 hour. I paid without hesitation. 2 hours later they still hadn't showed up so I finally figured how to change it myself. They would not answer the phone or anything and my account has already been charged the money. Total scammer!!!
My wife and I broke down on the interstate and we pulled into this local mechanic shop. We met Joe and Stacy right off and they were very helpful and extremely knowledgeable about what the problem was with my truck. They got us back on the road. Thank you both God bless.
Mr. Bryant, please change your operating address. We have had a business at this location since April, 2023. You have been gone from this address for years. You have 48 hours to get this straightened out. You can contact me at Blues Auto Clinic located at 194 Hwy 83 Evergreen.
I recently was in need of an after hour tow service and this company went above and beyond to be accommodating to myself and my family. I would highly recommend and will definitely be contacting them when future needs arise. The company has a small business feel with courteous and professional employees. Highly recommend.
I was traveling from Gulf Shores to Missouri and hit a deer. The driver promptly picked up my car. Since it was a family of 5, 3 being children, he was unable to take us in his truck. However, he waited with us until the taxi arrived and even provided the taxi driver with better directions. If you are ever in a bind, this company will be your saving grace!! Forever thankful!
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