Great local auto shop! Jake and the crew were helpful in getting us back on the road after breaking down while traveling out of town. Entire staff was friendly and attentive. Pricing was fair. They are an honest hard working company! Thank you for your hard work!
Im new to the area and saw a shop full of old broken down vehicles that seem to had been sitting there for months (first RED FLAG 🚩). Could barely pull into the lot because of all the cars in the way. No one greeted me , no secretary in the office, no one in the shop. After searching around, I found a group of guys standing around smoking and talking amongst themselves ( 2nd RED FLAG 🚩). I brought my car to them for a sensor I figured would be simple enough. Jake drove me home in my car so I could explain and he could see what the issue is and the car drove great. Jake claims that he “overseen” the work done. He had my vehicle for 2weeks and when I called to check He said my vehicle was just low on oil so an oil and filter change was done $97.00. I cranked the car up and heard a tapping sound which was strange but I figured it was the first time starting in 2 weeks so it was normal. I drove about 3 miles and the tapping sound grew to a knock. I called the next day and had to TOW it back $80 where it sat from 9/3/25 to 9/25/25. Jake claimed he hasn’t had time to look at it and takes absolutely no responsibility for the major issue. DO NOT take your car to this shop ⚠️
If I could give 100 stars I would, these guys saved our butts today. We pulled up with an F-150 and small camper because we couldn't get our trailer lights to work. We told them the situation and they were able to get us back on the road in under 10 minutes. It was so nice of them to stop what they were working on for that amount of time to get us safely back on the road. I would recommend this shop just because of the great customer service and quick, reliable job! Thank you Jake and Brandon for helping us get back onto the road!
Jake gets straight to the point and gives his professional opinion before he even takes the car apart to look at it. He is very knowledgeable. Thank you for fixing the heat a/c in my car when it was not blowing anything out.
I had a problem that I couldn't diagnose. Towed vehicle to them about noon and they called before end of day and told me what problem was, gave me a cost and before noon next day I picked it up. Seems to be great now.
Our AC broke down on a road trip in the middle of summer and they went out of their way to accommodate us, ordering in the parts quickly and getting the work done same day at a great price. Couldn’t say enough about them. Friendly service by people who truly care.
We used them when we first moved down here about 20 years ago. (Around that😃) haven’t been back in a while due to purchased vehicles having warranty and all that. Recently carried a friends vehicle there. She had already spent $1,600 at a dealership and it still wasn’t right. Several trips. We suggested & took it to friendship. Of course, they pinpointed it. Needless to say, she returned to the dealership with invoice in hand. Dealership charged her🫢even though it pertained to the same issues. Had a meeting with the service manager. We’ll see if they do the right thing. Bet she has a new mechanic 😉
Thank Friendship..
Super friendly both on the phone and in person, installed my starter and were both quick and professional. I really appreciated them answering all my questions, theyre definitely who ill be going back to when i need more work done. (Affordable too yall)
Horrible service. They told me my diagnostic test could take 30 min- 2 hours ! They had my car for two days and still couldn’t tell me what was wrong with it ! They CLAIM they put a relay into my car but my paperwork/receipt only list a diagnostic test ! They charged me $190 for a diagnostic test and still couldn’t tell me anything and a relay they put in that they didn’t even call to consult with me before doing so ! Definitely do not recommend to anyone !
Always have been a friendly place and not just because of the location. The guys in the shop are cool and will help with any vehicle problem other than rebuilding transmissions. So, give them a call if you ever in the Oxford, AL area!!!
Paid them to put in a new AC unit and they didn't fix it with a brand new AC. Tried to charge 3 hours labor to replace head lights thT I provided. Took me 27 minutes in the dark to do myself. Would have cost 260 in labor charges. No ethics or integrity. Wouldn't recommend except to add air in my tires and that's questionable.
Went tried to get a water put in my 2003 Ford taurus machanic said it would be 400 tried to get money out of me priced too high.went to bucks automotive only 200 did a great job at bucks.will not be going back.
Called ask if they could pressure test coolant system to find a leak, they said bring it by, they did the test found the heater hose had a small hole. I asked them to replace the hose and Accessory belt they did in a timely manner and at a fair price, well pleased with their work. I highly recommend this place and will use them again.
Charles Chandler
We were in the middle of a family road trip when our car died. The Dodge dealership wouldn't even look at the car until the following day. Friendship Automotive was amazing! They even drove my husband to Walmart for a battery. They fixed our car (alternator and battery) and got us back on the road. We were shocked at the bill since we expected it to be much higher. I wish we lived close enough to take our car there anytime we need a fix.
This shop and its people were God sent . We were pulling a 35 ft camper on a steep mountain road on our way to Cheaha Resort State Park. Just prior to the entrance, my Dodge 3500 started running very hot and quit leaving us stranded on steep uphil grade. The computer had died! Mr. Henson loaned us his work truck so we wouldn't be stranded while he evaluated the problem. This was a complcated and time consuming repair that took many hours of research and diagnosis. After three days, he finally figured out what had caused the problem and made the repair. He saved us from having to replace the entire computer at a cost of nearly 4,000.00; he only charged us one quarter of that for parts and labor. I would recommend this shop to anyone.
My experience with this automotive shop was excellent!!! My 1st repair was for my 02 F150 the put in new transmission. The price was about $200 lower than AAMCO and the excellent work at 2500 miles and transmission is doing fine. 2nd dealing was with a spark plug that popped out on the same truck and fell in engine and put hole in piston all other shops suggested a new engine Friendship was confident enough with their work to repair mine for half the cost of other shops. They are fast, courteous, and great prices for the work they do.
Thanks Friendship Auto
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