What clients say about Mobile Transportation Group Inc. in Green River (WY)
Lost my air compressor coming into the loves in green river wy today. Of course was nothing loves could do but gave me the name of mobile transportation group just down the road. Called them and guy came out after finishing up a job he was on in rock springs and determined I needed a new compressor. Cut it close to Cat's closing time but managed to get parts needed. Was a it of confusion as to when work was to be done as I was told would be this evening. Somehow wires got crossed and they planned on doing it tomorrow when I called three hours later having not heard anything. They immediately said would get a tech out tonight and sent Brandon. Gotta say was probably record time changing things out, 1 hour and 46 minutes later had the job done. He worked in temps in the 30's and now can run the truck and have heat myself. Big thumbs up and huge thank you. Was getting pretty cold here.
Excellent service!! He went above and beyond to change the headlight bulbs in my daughter's car, even though it was a pain to do, he never gave up! Will always be my first call!! I appreciate everything he has done to help!!!
I’m calling you for a diagnosis,
1.- They gave the wrong diagnosis
2 .- They charged for a job they didn’t even do
3.- Some disrespectful with the driver and the owner
3.-They made me lose more than 3 hours because of their ineptitude in the collection
The truth is that a terrible experience I don’t recommend to anyone you call these people
Great customer service. Really nice people. They had a very quick service and response time. The technichians were efficient and respectful. Great and reasonable prices. Overall really great experience highly recomend using there serivces.
Brandon diagnosed my issue super fast next day we had the fuel pump. Seeing home work was amazing very organized and fast. If I’m ever in need in the area I will always cause this shop. 5 stars is not enough thank you
This guy installed a starter on my semi truck a few months ago that I had bought from the TA. It took multiple attempts to get it wired in correctly. As a result of his attempts it caused my transmission computer to fry. The owner of this company wanted to argue and claim there was no way that could happen. After talking to many shops and International dealerships there is a very very good likelihood that he caused it to go out. That is why I came back later to put this review back up.
Had an emergency with steering center link broke. Called them and instantly had someone on there way. Got the work done surprisingly fast and done right. If you’re looking for quality work don’t hesitate here.
Had a break down on Sunday, of all days, Brandon came out and saved the day. He was fast, knowledgeable, just amazing. Wish I could rate more than 5 stars
I’d give 10 stars if I could. Called these folks at about 1030 at night , the mobile tech came out 15-20 minutes later, worked on my truck in the middle of a storm, got me rolling in no time. AND THEN, he went above and beyond by letting me park overnight at their shop so I could be close to the loves shop when they opened.
These guys are the best
This bunch in wyoming was called for a blow out at 420 in afternoon i gave him direxrions & tire size they told me 45 mins, they show up at 7pm, quated 1 price & then after done its $1200. For the $600. Quote. We use these folks regulary . Folks in denver was awesome & profesional, this guy comes up to window and tells me i got 10 mins to pay hom& he reaches for the keys to take them ,i stop him! He says you got 5 mins or i will take tire back off! I tell him do it. I got another tire company underway. This is a crooked bunch in wyoming!
So glad we found Safe Assist! Our trailer bearings blew on a Sunday while driving from Colorado to Idaho, big problem. Brandon with Safe Assist went above and beyond to repair them. He offered to meet us road side but we were able to make it to the shop. In a timely manner he found the issue, drove to get the parts himself and fixed the problem. He was friendly, welcoming and professional. What could have ended our trip was made right by Brandon. Thanks to him and Safe Assist were back on the road.
DO NOT EVER use this company! They charged us 605$ to change a flat tire using our spare. They didn’t re hook the auto inflate valve and left us stranded down the road. They said “sorry find someone else to fix it they don’t service this area! Are you kidding me! It’s their fault! The guy who worked on it charged us two hours of service for him to smoke, eat burritos and drink his coffee! The absolute most terrible service and customer service I have ever seen! Go somewhere else for help!
Best repair shop I have ever seen on I-80 it’s best bcoz of Brandon he is very nice and ready to help and the best part is he don’t care what the time is he gets his job done and keep u rolling….??
Good Service, DD13fuel pump replace, Job was done quick. Brandon is a cool guy knows what is doing and most important he is open to all opinions that we had.
I had trouble with my trailer airlines! Completely rip out with Abs lines! And this guy helps me so much! He didn’t want to leave me on the side of the road! Got road side service, He guide me to his shop and left loaded trailer at his shop over night! He really nice guy! I’m being patient to wait! He had to re build the entire airline system on trailer! He’s doing perfect! Just waiting patiently here at the yard! He’ll help you to get back on the road! Thanks for everything! Thanks so much!
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This one of the best place for any semi-driver to fix you truck…. Reliable, super fast and every affordable price and great people’s…. And mostly I really appreciate Mr Daniel such a nice man
Have problem with my semi trailer tire. Google this company and that is the best choice I did. It’s was already after hours (7:30pm) but they answered me at phone, asked all details and when I came to their shop mechanic Daniel was there in 5 minutes. Very nice and friendly, PROFESSIONAL with all upper letters. Did job very quick with no trying make additional money. I think everyone truck driver will happy to get deal with them.
Highly recommend
Daniel is very good mechanic and honest his fix my truck he is very helpful person 10/10 star . As well as Steve is also helpful men his pick up me at 1 am and drop to the motel because outside -16 degree temperatures his save me thank you both of you appericate
Dont use them. Their technicians has zero knowledge. after spending $4000 on truck our driver is still stuck on the road with the same issue. Wouldn’t recommend them to anyone
Had a good experience with Daniel and Rainie.. They helped us with our truck issues in Point of Rocks WY. Problem was resolved and the rate was reasonable. Dan
These guys are open all the time even on a Saturday and they saved my azz to be honest, the only thing they’re a little over priced compare to Loves which is right next to them the only thing with Loves is you have to wait forever and sometimes there’s no time to wait. Loves told me to replace a tire I have to wait until the next day which I couldn’t wait. I called them up spoke to a nice lady and when I arrived they were waiting for me already, Jessy (good tech) gave me a quote and started working right away, nice dude btw. If you have an emergency called them up and ask for Jessy, but like I mentioned before it could be over priced, to replace a tire was about 1k but you gotta understand the hustle & the fact that is Saturday and there’s no time to wait for Loves techs to get you in, but somewhere in Midwest the repair would be cheaper for sure about $650. Jessy also told me they do regular cars and semi trucks so if you don’t want to wait call them up ?
My semi truck had a problem with the Loves pump. I called this company to come and solve my problem. They sent me a rude guy. I won't mention any names. He's very rude. He's a terrible company too. I hope you, drivers, don't have your truck break down anywhere, much less here in this region. Have a good trip to everyone who read this outrage. This company should treat us drivers with respect, especially because we are the ones who provide a living for its employees. Without us, they could go bankrupt. So, MÓBILE should review its services to us drivers.
DO NOT USE THIS SHOP FOR BIG REPAIRS.
On 08/30 we towed our commercial truck to Mobile Transportation Group shop in Wyoming. We were promised that the repair would be completed on Saturday 08/31. The repair was never completed on 08/31. During the next few days, we were told that the repair would be completed soon. On 09/05 after the mechanic had installed the new clutch, he said we needed more parts (input shaft speed sensor) as there were error codes. We shipped his the new sensor via our truck that was passing through in the area. That didn't fix the issue. Mechanic finally gave up on 09/06 and couldn't fix the truck. Told us to tow it somewhere else. We then towed the truck to another shop on 09/06. On 09/09 we were notified by the other shop (Peterbilt of Rock Springs) that the installation of the new clutch by the previous mechanic (Mobile Transportation Group) was done incorrectly and this is why the truck was giving new error codes. He forgot to remove "shipping bolts" from the new clutch he was installing, causing the truck to continue having issues. When we tried contacting Mobile Transportation Group to have this issue resolved, we received no answer or call back. Due to their inexperience and incorrect installation of clutch, we encountered more down time, more expenses which include Driver's hotel stay, break down pay, loss of revenue, more unneeded parts being purchased, another tow, another shop's diagnostics and repair bill.
Steve is the most amazing help we could ask for. He went above and beyond to try and help us when 2 of our trucks broke down he came out in a dangerous construction zone with nothing in sight for miles where we were stranded and did everything to fix our truck but even with no success on fixing it (not due to lack of effort) he did everything to make sure we were okay. Leaving us with his company card and personal phone number in case we stayed stranded for too long waiting on a tow truck, when the towing place called us they told us 3 more hour wait when we had already been stuck for 7 hours and when we called steve.. this man jumped into gear and said "I'll be there in 20" with no hesitations. This man deserves the biggest raise or bonus for his customer service and skill. 10/10 recommend his help with any road side assistance.
God bless Steve; our truck quit on us in a construction zone right after a blind corner. Steve came out and tired absolutely everything in his power to get us back on the road but his main priority was our safety! After fighting the truck he found the issue (water fuel separator drain plug was way over torqued and sheared off an o ring) the closest dealer was 100+ miles away so he offered to get us to little America so we wouldnt have to spend anymore time on the highway. We declined cause he most definitely did more than enough for us, however he gave us his number and said if we're gonna be waiting longer than an hour or 2 than give him a ring and he'll come get us. After waiting another 3 hours on enterprise's end we called steve and he said hed be there in less than 20 minutes to get us to saftey. 10/10 i recommend this man, god bless his heart.
Excellent customer service. They were able to get us back on the road ASAP after one of the wheel assembly came off the axle on the trailer , despite the fact that was pretty bad weather. Good communication and competitive pricing. Thank you!
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