What clients say about Fox Valley Iron & Metal, Inc. in Wisconsin Rapids (WI)
Very helpful all around. I called ahead to see if they had my color vehicle and they priced everything on the phone. Once there, it was a quick sign in waiver, and out to the auto lot within minutes. They have wheelchairs, carts and what not to help carry items. Bring your own tools to pull parts, as the tools there are limited. They also have vehicles to pick up your pulled parts to bring them to the register/yard to pick up. Will be going back there to get all the parts for my deer damaged van!
Ive had to get parts for my vehicle lately and being an older lady ... Not very educated in parts.. But fox valley was so helpful!! They walked me through everything
Thank you so much!!
I call them to see if they had door hinges for a 2010 colbalt he said yeah 10.00 each then I get there take them off the car then tells me $30.00 for the pair I gave him a $100.00 and put the change in my pocket when i got home i released he only gave me $8.00 dollars for change so I called and right off the bat he said I gave you your change so he knew he ripped me off and never put the 100.00 on the receipt people be aware those door hinges was really expensive
Never bring your scrap metal to this place. Everyone else is paying $.50 a pound for aluminum siding. After I already unloaded it, they only gave $.25.
DISHONEST. DO NOT USE THIS BUSINESS. I talked to them on 3 different occasions about a part and the guy at the parts desk quoted me a price. When I drove all the way to inspect the part and purchase it, he guy quoted the same price to me. All good, right? After inspecting the part and agreeing to purchase it, he more than doubled the asking price and wouldn't honor the quoted price from 10 minutes earlier. While I was inspecting the part, he did some "research" and realized he was "a little low and I should be happy I was still getting a good price". The new price wasn't a good price, the part was cracked but fixable. He didn't see it that way so I left empty handed and drove quite a way for nothing. Steer clear of this shady place.
Went their tried to use credit card and they were absolutely disrespectful about it they go “we are not a Time Machine” and every time I’ve gone their they aren’t friendly at all I’d recommend goin to badger instead
I bought a used rim for a trailer I purchased from them. The guy that works there told me it would fit my trailer. I had taken the tire off the trailer and had it with me. When I went home and tried the rim it did not fit. I immediately took it back and asked for my money back (30 minutes) later. The guy said sorry, nothing can be returned, the only thing I can do is give you in store credit. I have no reason to ever use this credit and I told him that. After some unfriendly words were passed, mostly by me I thought OK maybe I could get a used car battery that maybe I might use in a boat or something. I took the good battery home and guess what? It wouldn’t hold a charge on my smart charger!! I am keeping the dead battery because I never want to see that guys face again!!!!!!
Bought a rim from here. Gave them the exact make and model of my car and when they sold me it it didn’t fit. Tried to return it but they said I didn’t buy it from them. Ended up scrapping it and lost 20$. Ain’t much but still bs. Wouldn’t recommend going here for anything.
Says open until 3. Showed up at 2:40 and was not allowed to go in yard to pick a 5 minute part. Very rude service. Change ur sign to reflect open till three or earlier depending on the mood of the d*** at the counter.
They gave me half the going value for scrap copper. If I'd have gone to Nekoosa Salvage I could have gotten $2.20. Badger gave me $1.20. Employees are unfriendly.
Edit: Went back, asked for my copper back, that employee was friendly and returned my copper.
Just got my oil changed by Josh Babcock and Will and they gave me exceptional service and I will be going no where else for my future oil changes. Thanks again guys look forward to seeing you in the future!
Called over the phone to confirm they had the part I needed, drove from out of town to get there, not only did they not have the part, they don’t even have any model of my generation vehicle in their yard. Told the guy on the way out that there weren’t any vehicles of that type there and his only reply was “Alright”. Second time this has happened.
The guy up front didnt let me go inside because of my shoes. He said i needed normal shoes. What??? My shoes are closed shoes and normal. Ive been coming here for years and have used this shoes before and no one had ever said anything about my shoes. This is crazy.
Gave me a fair price for my car and they came and got it. Appreciate their service they even pick the car up a day earlier than they thought they would be able to.
Went in to look for multiple pieces and glad we didn't find them all because i would have gone broke. All i found was a windshield washer spray nozzle the size of a dime and they wanted $10 for it. As for their scrap prices even worse Over 800 lbs. I received $6 so my 800 lbs. of scrap wouldn't even pay for part. WILL NOT BE GOING BACK!!
Made one phone call and the very next day, at the time they said they were coming, they Quickly scooped up a car I needed to junk. Dude was super nice too ! And, because I was just wanting it out of my garage, I didn't even care to get any cash for it but...totally suprised me with some cash too. So..quick, polite and honest!!! Right on!
If a business is going to change their hours, they should change it on their website and communicate that to their customers instead of putting a piece of paper on your door so when people get there thinking the place is open till 5pm they have a note on the door new hours closed at 4pm! Their prices paid are not good compared to other locations also and most of the people there are not friendly.
I only go to Fox Valley for car and truck parts. I like being able to go out into a yard and pick my own parts. They have decent prices and I usually find what I was looking for
Terrible place thats ripps off there costomers. Brought in car and onother tme trailer. They have some floating scale scam. Was quoted a price wrote weight numbers and watched them change weight takin$40-80 off
Really low scrap prices, way lower then state average, feel cheated. 25% to 50% lower then other places.
Update: After checking around, I found that Fox Valley Iron and Metal advertises a certain amount per pound for cans. I was given less then half this amount for mine. Definitely seems like they are stealing from customers. Becareful!
Great place found what I was looking for and yes the guys were spot on telling me where the car was to pull the parts from. Cheap prices and the quality of cars trucks & SUVs were very nice 👍 even for a colored guy like me I felt welcomed & that is rare.
5 Stars ⭐️ ⭐️ ⭐️⭐️⭐️
Roy the guy that works up front is less than helpful. He likes the old trick of quoting you one price over the phone and telling you less in person. And he’s rude.
Staff was fantastic, but went for a battery and they were all dead and useless, had to wait 2 week to find that I'll have to buy yet another battery because they all don't retain a charge.
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