This rating is based on customer reviews, inventory size, pricing, and service quality
Recent reviews of Shell Lake Auto Body in Shell Lake, WI are overwhelmingly positive: precise paint matching, cars returned looking new, proactive communication from Scott/Cindy, help with insurance and arranging rentals, and a clean, professional shop. Turnarounds are often quick, though deer season brings waits, and one hail claim reports a 15‑week delay and overbudget bill—so timelines can vary. Pricing is viewed as fair value. Customer service is consistently praised. Little info on parts inventory or yard organization. Overall score: 95/100. Main theme: quality craftsmanship.
Address:
230 Industrial Blvd, Shell Lake, WI, United States
Outstanding experience that exceeded our expectations. We took our daughter's 2012 Mini Cooper in for front bumper damage and they paint matched it perfectly. They also repainted the back spoiler and replaced the red and black striping. Cindy kept us informed throughout the whole process and the car looks great! Highly recommend.
Wow! We took my daughter's 2012 Mini Cooper for front bumper work and it turned out beautifully. They were able to perfectly paint match the color. Cindy kept us informed throughout the whole process and because we felt so comfortable with them, we also had the rear spoiler repainted and the racing stripes replaced. I highly recommend! Excellent communication and superb service.
Scott and his crew do an awesome job. We are so happy with how the car turned out. Looks brand new! They are efficient, and we had great communication. Highly recommend Shell Lake Autobody!
Love them! Cindy is so pleasant work with. Scott is a true perfectionist, has tons of experience and goes the extra 100 miles for his customers. I highly recommend Shell Lake Auto Body
Just had my Ram truck in to Shell Lake Auto Body for the 2nd time in 5 weeks and again I'm extremely pleased with the results! First visit was for an insurance claim, 2nd visit was touch up painting on a different area. Both times I couldn't be happier with the results. Great job Scott and Shawn and the rest of the crew!
I've had the unfortunate need for their services twice, but fortunately they are awesome to deal with. They get you in when they can (deer season can be busy like anywhere else) and fix you up quickly. Everyone across the shop is really kind and communicative. My first time there, I even got a tour of their enormous shop and all the projects they've got going on. I really like them, I just really don't want to see them again (no offense, I'm just over hitting deer ). But if something happens again, I'll be coming back here. Thanks for all your good work.
I came to Shell Lake Auto Body after a hit & run incident involving my car. Everyone I spoke with from the front desk to the owner and the auto body technician were extremely kind and skilled at their work. Shell Lake Auto Body dealt with the insurance company and had a rental car waiting on site for my arrival. My car was repaired and looking as good as new in a little over a week! Did I mention they have an adorable shop dog named Stinky, that's a plus too right? Thank you for your great communication and service!
I highly recommend you do business with Scott. The folks at Shell Lake Auto Body did outstanding work replacing most of the bed of my pickup, and I was impressed with Scott from the time we did the estimate. These guys do high-end work and it's worth every penny -- then also, when I had a minor issue with a sensor as I was driving away (and had already paid, mind you), three of the guys (as well as Scott) dropped what they were doing to figure out the problem and get everything squared away. Very happy with the work and customer service. You just don't find it everywhere anymore.
Shell Lake Auto Body did a wonderful job on my son's car. Even though there had been prior repair that was substandard, they fixed it up really well. It looks good as new. Thanks so much.
Had deer damage. Great customer service from Shell Lake Auto Body. Arranged car rental to use while work was being done. Got car back in excellent condition, like new. Very satisfied with timeliness and professionalism. Will definitely use them again. Thank you Shell Lake Auto Body!!
They told my parents that it would take 3 weeks to fix the hail damage on their truck. It ended up taking 15 weeks. He also went over his original quote by $3000-$4000. The owner was not communicative and didn't give my mom the detailed invoice for their insurance because it would take him 30min to do. My parents went in there several times to find out what was taking so long and he just made up excuses. When my mom and I picked it up, he said he wanted to take care of us because we were good customers which just seems like a ploy to keep us in his favor. Seems like a very unprofessional business and owner. Would not recommend.
They are very friendly, and do amazing work. Every time I’ve needed some form of work done on a vehicle they have fixed it for me. I will continue to go to them and refer friends and family.
Chevy Silverado had extensive damage from a truck v deer collision. They responded right away to my request for estimate, contacted my insurance company, worked with me on a timeline that worked well for both parties; they provided the legwork for estimate/working with the insurer, getting the necessary approval/and locating a rental car. Through the entire experience they called and updated me as repairs and parts came in and were completed. I felt that they took care of me as if was their own vehicle. Everything was done to perfection! This business is locally owned, professional, courteous, and work diligently for the best outcome. An excellent experience and a pleasure to work with this “can-do” business. JD Ahasay
Scott and team provide something that is becoming difficult to find: reliable service, clear communication and very fair value. Appreciate the great service!
Man what can I say about this first class Auto Body Repair Shop these guys know their craft very good very sensitive to your needs will work with you high appreciation of customer service no job is too big or no job is too small do you want it done right the first time this is the place to go
Workmanship was superb, customer service was outstanding and the car was done in a week. I would highly recommend this shop and would definitely use them again.
I have brought multiple cars to this body shop and I guarantee it’s the best work I’ve seen done in many years!! It’s 120 mile round-trip but it’s worth every penny! They are always on time very helpful with the insurance companies when needed and I’ve gotten more than I expected on every project they have done for me! I’ve seen a few of the restoration car’s they have done and those are absolutely amazing as well so if you just need your bumper painted or a full paint job it’s definitely the place you need to go for top-quality work!!
