What clients say about Bumper to Bumper Lake Geneva in Lake Geneva (WI)
10 stars for Dan today at Bumper to Bumper. Had a headlight out and he came out to help me put new one in! Great service !! Thanks Dan for helping me quickly get back to my day!!
Finally !!!! A guy that doesn’t have to ask me if my truck is 2 or 4 wheel drive to look up a set of wiper blades!! Mark is a real car guy and answered my brake line sizing question in a minute and had me on my way with the right parts in under 5!! If you want a real parts guy skip the clowns at the major chain parts stores and just go here!!! Thanks Again Mark !!
Car repair and restoration are one of my big hobbies. The staff have taken extra time and effort to find the right parts for me. Even suggesting other sources when parts were obscure or not available. They usually provide several options and the knowledge to guide me intelligently. They never talk down to me and I consider them a valuable partner in my projects.
If I could not give a star at all I would. The customer service when dealing with mark is terrible. Been doing business there for as long I can remember and lately when going in there and asking mark for help it's like your a huge inconvenience to him because he has to get off the computer and his chair. Will be taking my business and my families business elsewhere.
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