we went in for failed emissions and the guy at the desk kept asking questions to the teenage girl that had no idea about cars but just looking for help getting it fixed and then just keep staring at her and gave no feedback as to how or when they can help, DONT GO HERE
DO NOT GO HERE
Would never go there again. Not only did they have my vehicle for three total months, they gave it back with an uncharged battery and I have been having to deal with jumping my car since. It’s been a week now and I’m still waiting to hear a response from them on this issue. I’ve been keeping count and I’ve jumped it 10 times now. At this point, I might as well just move on because on top of the three months they’re taking Their time yet again and it’s almost like they have no care for service. We are in the middle of December and winter is upon us and I cannot get to and from anywhere because my car just simply won’t start. I thought that while they are having a vehicle for that amount of time, it would’ve needed to be charged. They dont think this. I guess not them. Even after buying and returning a $100 battery charger, I charged my battery up and it worked for a day and now I’m back to this. I would never go there ever again and don’t waste your time and money. spent $2000 on a couple of fixes that I could’ve had done in a week. I am so furious that I can’t get anywhere because my car won’t start over having a dead battery because of the cold and all it would’ve taken was somebody to charge my battery while they had it at the garage. I was already very upset with the long time of having my vehicle but now just to top it off with this? This is the worst service a garage could ever give.
I have been a local client at Riverside Automotive because I trust their good and honest job performance. There is always room for improvements as hi thechnology advance that's why I give 4 stars.
They really know their stuff when it comes to cars. They are certified to work on many different cars, domestic and foreign. When I need work done on my vehicles and I don't have time to work on them, I bring them here and they varifi there work and it's under warranty.
Quality small town service for you automotive needs. The staff is knowledgeable and diligent to solving automotive repair issues and answering questions
Worst service I’ve ever had. They had me wait for weeks and every time I called they where going to get at it the next couple days. If u want to waste your time go to riverside auto.
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