What clients say about Auto Care Mall in West Salem (WI)
We had to have our car towed somewhere so we just took it there as we have had work done there before. They were able to get it done in a day and a half. Super friendly. Open communication and the price was extremely fair.
Dan and the team are great. Honest and easy to work with. We've had our vehicles serviced here for years, and they've always been upfront, honest, and efficient. I had an issue with a vehicle we were taking out of town and Dan fit me in same-day. Can't say enough how great Dan and the guys are. Highly trusted. Highly recommend!
One on my company vans broke down in West Salem, 3 hours from home. They looked at it immediately, had provided an estimate and ordered the parts within an hour. The van was repaired the following morning and for under the estimate.
Jim and Dan are very easy to work with, repairs were timely and they offered a way for my driver to get home for the night.
FANTASTIC, I would recommend this shop to anyone in this area!
Very happy with the friendly service and great quality tires we got here!
Dan took care of us from start to finish. Even got our second vehicle in for some needed repairs after the tires. Clearly communicated and gave us options for repairs.
Highly recommend Auto Care Mall!
We take all of our cars to Dan at Auto Care Mall. They are thorough, honest & reliable. I trust Dan to tell me exactly what our cars need to run properly & what the costs would be. I highly recommend Dan & Jaysen at Auto Care Mall!!
My wife and I are on a roadtrip for our anniversary and had an issue with our rental car tire.
Dan and his team went above and beyond to help us get back on the road as soon as possible. Extremely helpful and nice staff. Highly recommend!
Had car trouble while traveling, they basically told me to go somewhere else. Wouldn't take the time to hook up and tell me why my check engine light was flashing. Very unhelpful. Ended up finding an auto zone, a spark plug fixed the problem.
I called late in the afternoon for an alignment after getting new tires, they were able to see me the very next morning. The facility is nice and it has one of the most comfortable waiting areas. The gentleman that I dealt with was courteous and knowledgeable. Overall, this place was great and the price was fair compared to other shops and especially the dealerships.
I had an alignment check done after replacing a bunch of front end parts and it turns out I need more front end parts to properly do a complete alignment. I am currently out of work and my wife is on maternity leave so all I could afford was for them to align it as best they could for now and it came out just fine but they quoted me almost $1000 to replace the upper and lower ball joint on one side and I don't understand why they would try to overcharge me so much
This owner is not a nice guy. We have had our vehicles serviced there for years, and when the owner is there it is an unpleasant experience. The rest of the guys are very nice. After years of going there he still charges me almost 100 dollars just to look at my brakes for 5 minutes to tell me what is wrong. Total rip off.
Back in April I had an issue with a sensor in one of the wheels of my SUV. These guys were able to resolve a potentially expensive repair with a simple and inexpensive fix. I would trust them to see what the problem is and figure out the best corrective action for the customer.
Dan was very helpful and was able to get my car in the next day. They tested my tire that kept losing air three times and found no leak. Then they tried another test and no leak. He thought it might be from all the dramatic change in weather we have had. I drove my car 250 miles the next day and the low pressure light never came on. They spent an hour on my car and did not charge me anything for their work and time since they found nothing wrong. What honesty. I would recommend them to anyone.
Advertised an alignment for vehicles and it is not. When all they do is toe set and charge another $50 to do an actual alignment. Stay away from there rip offs
Great prices, great service. Go here for anything you can, stay away from all the other (much more expensive and slower) places 1 block away from here.
Outstanding service today at the Auto Mall. The servicemen were very polite. They were willing to set aside time to give me an estimate. I received a VERY affordable estimate and they fixed my car in less than an hour. The place is kept very clean & tidy. There are comfy leather chairs for you to relax and wait in. Thanks for a fabulous experience! I will be back!
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