Not only is this repair shop a “top notch” small local business-but Gunner and his employees are “top notch” humans, too!! They run an honest, quality shop that has restored my faith in repair shops as a whole!! Gunnar and Top Notch is the ONLY place I take not just my vehicle, but our entire family’s vehicles; my husband and our young adult driver, too!! Super thankful for such a great local business with great people at the helm!! I recommend this place every chance I get!!
I stopped by there shop because I had just noticed that I had a tire that desperately needed air and went inside to ask if the could help me. Now I know im not a paying customer at this point and never will be now but I was told that they couldnt because " they would have to get a air hose all the way out there first front bay door and that Kwik trip wad right down the road. Thankfully kwik trip was only a mile away, there was 7 lbs of pressure in tire.
The excuse that they would have to run an air hose all the way outside just sounds ridiculous. I have been in many professional business car mechanics shops and private shops to know that they always (from my experience anyway) that air hose length is not a problem to get out to in front of the bay doors.
The shop didnt look to have anything going on in it at the time I was there (2:30) and for a mechanic to send someone off with a known issue that would be so simple to fix. Wasn't even told it would cost 5 bucks or whatever. Just that they couldnt help and Kwik Trip was down the road.
Now if they do only have 15 feet of airhose I apologize for the misunderstanding, but he did say they would have to get the hose all the way outside so I tbink it was just plain laziness. I would have paid a fee if that's what he wanted but after he said that I was kind of shocked and just turned and walked out.
Rear Wheel Berrings everyone else almost 1000 $$ 2-3 day wait Top Notch 4 hrs $750 you want a fair price with Fantastic prices and quick service look no further than Top Notch Auto ***** if there were 6 stars would be that!!
I got a flat just down the road and called them to see if they could squeeze me in quickly mid day to patch my tire up. They got me in and I was in and out in legit minutes! Super friendly staff and great prices for a unscheduled fix! Thanks guys!!
Gunner and his team are absolutely amazing! I was kept informed and they walked me through the issues with my car. I came in for an alignment and there were more issues that needed to be addressed. They explained everything to me and kept me updated. They were all so professional and down to earth. I am truly so grateful to them!
Top Notch got me in first thing in the morning when my truck was having issues. Great communication on what the issue was, accurate estimate ahead of time. Had my truck back by noon. Definitely recommend the crew at Top Notch!
Just had my daughter's car there. They were very quick and affordable. Didn't try to upsell things she didn't need. Been trying to find a respectable shop since Courtesy Care Care retired, I think I've found it. Highly recommend this place. UPDATE 9/17/24 I am now the owner of the above car. At over 200k things are wearing out. I've had the car back to Top Notch for maintenance items. They are always prompt and affordable. I picked up the car this morning after dropping it off without an appointment and getting a 24 hour turnaround. I left in a good mood because of price and service! Great work as usual.
After trying several other shops in the area I have to say Top Notch is my favorite. Very responsive, I had a reply in minutes and a tow truck scheduled the same morning for a tricky repair on a german vehicle. Gunner and team were very courteous and got the job done with reasonable cost and efficiency. Thanks guys!!!
I have a 2003 VW Beetle that had been sitting in a garage for several years, and I was interested in getting it back on the road. I contacted Top Notch and received a response within a day. They offered to have it towed to the shop to do an estimate. What I thought would be an expensive process turned out to be very reasonable. Once they evaluated the car, they called me to tell me what things needed to be done and to ask which I wanted to do, if any. I opted for the full repair and within a day, my Beetle was ready to go! The customer service was excellent. I would take my car there again for repairs.
Gunner left my kid hanging. Will never recommend them. Broke some part on my kids Honda while changing brakes. Was understanding. Then told us part was on back order still understanding. Waited, waited, waited and still waiting. Never got back to my kid or came through to correct the situation. Kid went to dealership and had part ordered and installed in a couple of days. Now hearing from others on their bad experiences with them. Never again.
Big Thank You to Gunner and Top Notch Auto for a quick turnaround today! We had an urgent issue that needed to be addressed and it happened to work out with his schedule to get me in fast! Gunner is honest and reliable - exceptional customer service! Highly recommend!
Lack of communication was probably the second worse part for me. I dropped my vehicle off at 8 on a Thursday morning thru said it would be ready around noon. 2:00 rolls by. No call. I called them. "Ya the technician is having a hard time getting the bearing apart" the next day no call. Called again around 3 this time. They need to order a different part. They didn't have the right equipment to do the job after all. The quoted price of $500 went to $1700! I just wanted to have them put it back together and I would go somewhere else. They couldn't get it back together. So I would have to call a wrecker to get it off the lift. Nice trapping ha. :( I have paperwork to prove this. Either way, buyer be wear. Almost forgot, it's Wednesday the next week.
We need front breaks and they got it done the same day at a reasonable price. So I made a appointment the next week for tires and oil change for my truck. Sure could have saved a few bucks at a discount store. But when you have great service that beats any discount box store. Great service and work.
Thanks Gunner and crew! Had a vehicle serviced here for a condenser replacement and front brakes and rotors replacement. Did a great job, everything is working perfectly! Was able to get in within a couple days and the owner was great with communication. Will definitely be back and highly recommend! If you want to save some this place out! Hidden gem of a place!
I had my Benz looked at here for a check engine light a month after I bought it. The guy didn't even charge me for looking at it. I respected that so much that I brought my Subaru there. He had it working in less than 3 days and my bill was thousands less than what I thought it was going to be! I'm never going anywhere else. Thanks Sam!!
Had my front brake pads and rotors replaced here. I was happy to get in right away and staff seemed friendly enough. I paid $10 for a dirty smelly loaner vehicle. I had to pay an additional charge to use a credit/debit card. I got a receipt that was not itemized so I have no idea what I paid for and when I went back to get an itemized receipt he would not give me one. I got 2 other estimates from other places charging about half what I paid this crook after the fact. Don’t bother with this place unless you like getting ripped off!
I'm really happy with the service I received at Top Notch Auto Repair. Their pricing was good for my ac recharge, they got me in quickly, and they were all friendly. The customer area is not like most shops where things look grimy and germy. Top Notch's customer area is very clean and orderly and has small collector cars on display to look at. They also have free loaner cars to use. I will definitely go back when needed. The one thing to be aware of is that they charge 3.5% when you use plastic. I expected it to be added on to credit cards only but it was added on to my debit card as well. I will definitely go back and suggest them to others. GREAT SERVICE!!
Top Notch is just that...Top Notch. From my initial call of distress to paying my bill, it was smooth sailing. I called very last minute as my car was making a terrible noise. Spoke with Gunnar and he was able to get me in same day. I arrived, a mechanic took it for a ride...knew the issue...ordered parts and my car was fixed up within a couple of hours. Two mechanics drove it after it work was completed. These men work as a team. It was so refreshing to see this among coworkers. Service was quick, pricing was fantastic, Gunnar was honest about repair, mechanics were knowledge and kind. This was a 10/10 and I would recommend Top Notch To anyone! :) Thank you!
Gunner and his team are truly Top Notch. They will get you back on the road quickly, professionally and at a reasonable price. I don't like to have to take my vehicles to have work done, but when I do, it's Top Notch to the rescue every time!!!
Too notch does a good job and we really like them. Had our air conditioning fixed there and some other major repairs and Gunner always does a great job for less than other shops in my experience. The loaner van is super helpful too!
Rear brakes went out on my Honda Pilot on Sunday. Called at 7:30 Monday morning and was able to get the vehicle in right away. Excelent work and fair pricing. I'm glad to have found a local, trustworthy repair shop.
Great experience with this place! Windshield replacement came in over a hundred dollars less than another quote. I dropped off the Jeep in the morning, grabbed a free loaner vehicle and had the Jeep back by lunch time! Highly recommend.
I had Gunner and (Sam) work on my 59 ford galaxie! I had some front end issues going on plus I wanted 4 new tires! While having the work done Gunner gave me great communications threw the process! The tires were a nice price! But what i liked more was at gunners they have loaner vehicles when you are having your car worked on!!! A+
These guys do a great job. I was traveling to the area when I had a vehicle problem. I knew what had to be repaired. I called around the local area and Gunners was the last place I called. Out of the 6 places, he was the lowest price and could get me in right away. I recommend Gunners Top Notch Auto Repair to anyone looking for reliable service. They are "Top Notch"
Stopped in to Gunner's today for my first time because I've heard nothing but good stuff about their service and repairs. I have nothing but good stuff to say. Fast, affordable, reliable, very honest, and friendly staff. I'm sold. They have plenty of loaner cars to use if you need one. I'll definitely be back next time I need a mechanic.
I had my first experience with Gunner's last week and was very pleased. After calling around to get some estimates, Gunner had the best price for the windshield replacement I needed. He was even able to get me in the very next day, and gave me a loaner to use during the service! Can't beat that! I will definitely use Gunner's again in the future and highly recommend them!
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