O'Reilly Auto Parts in
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Address:4029 Mormon Coulee Rd, La Crosse, WI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:54601
Working Time and Location
What clients say about O'Reilly Auto Parts in La Crosse (WI)
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There’s a young man named Elijah that works there; he has helped me out twice now. Extremely kind, very knowledgeable and a serious asset to this business. Made my experiences so stress-free. Thanks so much to him
Sep 27, 2025 -
And actually, it was apart for a long, more, so they did a great job in finding the part
Sep 08, 2025 -
Very very poor service lately! From parts not properly stocked to build battery cables, to employees that don't want to do the jobs they were hired to do (like run a diagnostic scan), not satisfied or happy..
Mar 08, 2025 -
Stopped on a Sunday at 8 am with a check engine code. Tyler had just opened up and happily pulled the code and helped me decipher it. Excellent Sunday service!
Feb 25, 2025 -
Always helpful and parts come in a timely manner and sometimes have tips and tricks for installing the part too.. price matching available too!
Oct 22, 2024 -
I found there was not much sense of urgency when I was here. I waited about 20 minutes for an employee to help me buy a part. They gentleman was friendly but he appeared to be working there alone. It also seemed like the parts selection was slightly less abundant then advanced auto.
Jul 16, 2024 -
Stopped here for the first time in a few years tonight and Joe gave me the best customer service! Very nice & fun to speak with, helped me find the best product for my car, and put it on the car for me. Really appreciate his help!
Apr 25, 2024 -
I was the only person that was in the store, as I walked in carrying my battery to the counter the employee walked from the back from speaking with another employee. The phone rang as I set the battery on the counter, the employee decided to answer the phone 1st even though I was clearly just needing a 5 minute change of my battery for a new one but no, they were on the phone giving quotes to someone for 10 minutes. I don't know the protocol for customers in the store compared to a phone customer, why couldn't the other employee help at the counter?. I am an O'Reilly's member and have been for a long time but the customer service hasn't been great for awhile now.
Feb 22, 2024 -
I had problems with a brand new battery that I bought from batteries plus. I took the battery over to o’Reilly and Mira and I think it was gene checked it and tried to help me in every way possible. They went above and beyond helping me and was very kind and professional !! Awesome customer service !!! Thanks again for all the help and professionalism!!!!!
Jan 26, 2024 -
They did a great job of answering the questions I had about getting the best spark plugs for my new truck
Oct 23, 2023 -
Today I needed a part and these guys went above and beyond to get me what I needed. I have shopped at all the auto parts stores over the last 3 years as I have been teaching myself to self maintenance my own vehicles. And I won't go anywhere else but O'Riley's. I want to say that the stores in La Crosse and Viroqua specifically are some of the greatest human beings in customer service. I could write a novel and still not be able to list each individual act of exceptional customer service they have shown me. They remind you if what good customer service use to be like and still hold that standard today. You guys make me feel a little bit better no matter how hard I struggle with my vehicle. Thank you so much.
Jul 05, 2023 -
Looking for a siphon for my boat, they did not have one in stock but, they had it to me by the end of the day from one of their other stores! Great service!! Very helpful employees. Will shop there again!
Jun 17, 2023 -
Christian and Satchel were such huge helps! Both helped me better understand my vehicle and get some needed upgrades!
Feb 20, 2023 -
Well its stated that they close at 9pm and clearly its before then if and they dont have hours posted on the doors....they should update that...
Dec 18, 2022 -
I needed a unique license plate bracket for my jeep, and one of the guys here came up with a $5 solution that was done in 30 minutes. I went to another parts store in town before I came here and they told me I needed to spend $90 on one from the dealership. Excellent customer service and so friendly!
Aug 03, 2022 -
Would like to thank Zach for his incredible service! So helpful and polite, made my day that he was able to fix my lights!! Thanks again!
Jun 03, 2022 -
A young man representative of O'Reilly Auto parts took care of my needs promptly very efficient pricing was great and installed the battery in my vehicle for me good experience thanks.
Feb 02, 2022 -
Had to go to three O'REILLY stores to get what I needed. But they are all helpful. That is why I like going to them.
Aug 23, 2021 -
My grandson needed an AC compressor, so after giving the vehicle info, the part was ordered. It turned out to be the wrong part, and then they sold him the belts. They turned out to be the wrong ones also, so needless to say we're not happy campers!!
Sep 06, 2020 -
I go to the Southside store to get my parts,you get great customer service and the staff is is very helpful,the Northside store is ok but it has really went down do to a big change in staff I hope it gets better.
Jun 07, 2020 -
Don’t ever buy a battery here. We bought a $200 battery that is suppose to have top notch performance 5 months ago. Our car would not start up, we took it into the store and they said our battery was frozen. Mind you we have never had this happen with a battery before especially with our car sitting in the garage during the cold months. The manager refused to speak to us and had one of her little coworkers tell us they can’t replace or refund. If I were you I’d take your business else where. Don’t waste your time of this POS company.
Feb 25, 2020 -
We were traveling from Minnesota to Wisconsin when our battery died at a rest stop, we were able to get it jumped and we were looking for a place to get it replaced. Called and asked if they could check our battery and replace it, said yes! When we stopped in, they were super help and nice! We were able to get back on the road in less than 10 minutes!!!! Thanks!
Dec 07, 2019 -
Tried to get a camshaft position sensor for my Grand Marquis. They didn't have the one I wanted in stock. So they sold me a substitute. The pins in the electrical connector didn't fit. The pins in the original part are square in shape. The pins in the replacement part are rectangular. I think next time I'm going to order the part from Amazon online. And just wait until it arrives.
Mar 20, 2019 -
Good part sun prices have everything you could ever need or if they don't they can find it some of the guys are a little rough around the edges but they know what you need like a top inator
Nov 22, 2018 -
The people at smileys don't know anything about vehicles. It would be great to get more educated people in the store for butter customer service. Pretty much on your own as far as what you need.
Jun 24, 2018 -
Not a bad place for parts or prices but the staff is rarely in my experience outgoing or even pleasant. I think they are great for body work supplies and prices are competitive.
Mar 18, 2018 -
Great store and helpful staff! Open late on Sundays, as well. I went in thinking I'd need an expensive replacement part and ended up spending only about $4.00 on a component of the original part as they suggested when I showed them the part I pulled out of my car. Thanks a bunch for saving me about $30. :+)
Oct 13, 2014
Nearest Junkyards to O'Reilly Auto Parts
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