What clients say about Brodhead Tire and Service Center in Brodhead (WI)
Do not recommend, charged $130 to diagnose then did nothing to resolve the issues, other than telling me to go to Amazon to purchase a part,what a joke! Will not be back!
Reply to comment: I would have been happy to come and have you explain it to me if you would have done that in the first place, instead of having your secretary text my girlfriend about the service like she is the customer, I'm paying the money and my name is one the ticket right? So thats why I said to call me with prices and that's when we go over options. But that's not what happened, so now you can deal with a bad review and a couple of non-return customers!!
I’m a mail carrier and every time I have a flat tire I go to these guys. Today I called right away and they were able to move things around and get 4 brand new tires on my car in less than an hour. I was having a mental breakdown as I needed my car for the day and had no idea what I was going to do, but they saved the day. I am extremely grateful for them.
A shop in Madison tried to rip me off on a big ticket item 2x!! ???. Brodhead Tire Center was transparent and worked with me. Their inspection was honest and they didn’t take advantage of me being in vulnerable situations. I have peace of mind knowing I can trust them. Thank you Brodhead Tire and Service Center for everything!! ?
Beware of this business. First off they are not in network with a particular (caradvise) fleet service program but yet take an appointment from that service when "they" called and not myself. Second when service was performed there were at a complete loss nor tried to remedy the service issue with that company and I instead paid the full price without using the fleet service. My question is why did you even take that appointment in the first place?? Then refuse to remedy or even contact that fleet service company that you are supposedly in network with?? Then 3rd the servicing mechanic inspected vehicle and made the a report for both control arm and a wheel bearing which ironically have been replaced last year summer. I then stated that both have been replaced last year and I will take to my mechanic to have looked at... He then says well those are probably one year warranty parts and "ours" are lifetime warranty... Days later I have my mechanic inspected these parts and there is nothing worn or broken on those parts...
Oddly a few miles down the road my low tire pressure light comes and and had Walmart replace tires and found a nail in that tire... It's probably a coincidence but it does make be wonder a little
Not very organized, Shop can't read service order,went for new tires,told them that the left front sensor was bad,even wrote on the order sensor was bad, When finished they did not change sensor, so another trip back to get sensors fixed, overcharged on the new sensor from what other places charge, Will not return there !!!!!!
They find problems quickly and get you back into your vehicle asap. Honest, fair, service. They loan you a car or give you a ride home when needed. Good group
Thank you for saving my sons birthday today by staying late and going above and beyond to help him with his tire issue. There are not a lot of business with these kinds of values and integrity anymore. Thank you!!
Always have a great experience at Brodhead Tire Center! They are friendly, experienced, honest, and professional, and they have fair pricing. They always take the time to educate me and make sure I understand what my vehicle needs and why, and offer appropriate options. I trust only Brodhead Tire Center with my vehicle maintenance and repair needs. The entire staff there is amazing.
Heath and their entire team were great! We were in a pinch before traveling over the weekend for baseball. The owner of the company went out of his way to pick up tires in Madison over night and their crew squeezed us in to get the job done ✅ I 100% recommend Brodhead Tire ?
These gentlemen are amazing!! Went to them for a second opinion after being told I needed to replace my front struts on my Buick from another shop. They found no need for replacement, just that I needed new tires. Order tires for me that day, went over all pricing, and rebates. Went back to have tires put on, they were courteous on offering a loaner car for the day, after tires had been delayed on delivery and threw in a free alignment check. They don't push you to change unnecessary parts on your car just cause you're a female. Thank you guys for all your hard work, great prices, and for being such gentlemen. Highly recommend Brodhead Tire Center for all your vechile maintenance!
Quoted me $2000 To replace both head gaskets on a F350 n said it could be more. Three weeks later I called to see where it was and was told it still needed to be put back together, I asked what the bill was at and was told $2800. I asked if that included the cost to put back together and was told yes. Three days later I go down to pick it up and the bill magically changes to $3500. $700 in two days when the guy over the phone said $2800 is with it back together and everything. Never again, wish It was still Vintage Auto. Feel that the mechanic did a good job; just feels like someone’s taking money off the top.
Took my trailblazer there to have it alligned..they found an issue that really needed to be done..fixed it and brought it back. They were not even supposed to be able to get to it until tomorrow and 2 hours after dropping it off we got a call that it was done. Very pleased with their professionalism. Stephen it who we dealt with I believe. Was very nice.. I will be calling back to get 2 new tires before winter..
Want to give a shout out to Broadhead Tire. We were visiting from out of state. They analyzed the problem with our truck quickly and were able to order the parts. They had it up and running the next business day. Thanks so very much.
What a fabulous business to work with! I got a new set of tires from them. Very happy with my experience. Prices seemed fair and service was excellent. I'll definitely be back.
This place is by far the best machanic shop around.They are beyond fair and always fast. They have hands down the best customer service that I have seen, anywhere. The world would be a better place if all people ran their business even half as well as they do.
I send everyone I know to the. And they will always get my service.
I reccomend them to everyone. Hands down the best customer service. They are kind people who care about their customers and do everything they can to meet the customers needs. They are quick and do a phenomenal job! They are a very honest and reliable.
Great service very friendly highly recommend they will do the job right and dont seem to over charge or tell you things need to be fixed when they can wait or dont need it like some other around the area here in Brodhead
The staff knows what they are doing and are upfront and honest. They dont try to overprice you on the services they do and explain things well. From my experience, this business really tries to do whats best for their customers. They have good prices and even better service. Wish there were more mechanic shops like this. Keep it up. You do a great job!
I originally had an appointment at a different tire place, but I couldn't get the flat tire off my car. I called Brodhead Tire 45 minutes before they were scheduled to close and not only did they stay an hour and a half late to get my tires replaced today, they came to my house with an air pump to fill my tire so I didn't have to drive on my rim or get a tow to get there and then gave me a courtesy car so I didn't have to walk home while it was being done. I dealt with Tim and he was great. He was efficient, honest, and very thorough about what to expect my car to need in the future and when. The price was a little above what I was already planning to pay, but they are definitely worth it. They've earned my business and I will definitely be back.
These guys are very helpful. Honest mechanics and priced well. Our car requires special synthetic oil, they ordered it but quoted us the cost of regular oil and honored that cost. Top quality work.
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