Had what I needed, polite, did not treat me like an idiot even though I wasn't 100% sure of what I needed. They figured it out, was a 3 dollar fix, easy!
Amazing customer service -- forgot the gentleman's name, but he went above and beyond to help me with a couple simple repairs on my car (new windshield wiper blades & brake lights). I'll be back for any more car repair needs!
Excellent Customer Service, knowledgeable staff and great prices. Their price for break pads was cheaper than Amazon, RockAuto or any other local auto parts store. It is nice to walk into a store and the person on the other side of the counter knows what they are talking about, treats you respectfully, and thanks you for coming in.
tl;dr: don't go through this place to order WeatherTech products. You still have to pay shipping and it takes much, much longer than if you order directly from WeatherTech.
Visited Weaver Auto on 1/27/19 to order WeatherTech mats for my car. You can order these mats directly from the WeatherTech website, but I like supporting local businesses and I thought I would go through Weaver Auto. The clerk was rather rude and took 20 minutes to place my order (it will take you 2 minutes if you go through the WeatherTech website). I also thought that going through an authorized dealer would save me shipping, but I still had to pay shipping through Weaver Auto. Anyways, the clerk said the mats would be in by the end of the week or early the next. He would call me though if they didn't arrive as estimated. Waited a week, nothing. Went in on Wednesday of the following week to check in. A different clerk, even ruder than the first, looked up my order and told me I was being impatient and that the mats would arrive early the next week. Well, three weeks later and no mats, no phone calls, nothing. Just placed my order through the manufacturer's website. Mats will be here in 3-5 business days.
The staff here are super friendly and more than willing to help with whatever you need! After going in to buy a windshield wiper blade the employee not only was so friendly but also offered to replace it for me free of charge. I really appreciated their customer service and willingness help!
Great staff of knowledgeable, friendly employees. Always willing to go the extra mile to get what I need in a timely and affordable fashion. Thanks Dave, Mark and Chris.??‼️
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