What clients say about O'Reilly Auto Parts in Neillsville (WI)
Had to get a New Battery! Iam so Thankful they were able to install the New battery for me!!! Iam beyond blessed!!! 1-24-26 The three individuals that worked today were so very helpful! I can not Thank them enough! They truly are special people!!! Thank You O'Reilly very much! 🥰
One of our work truck batteries died at the hotel next door and one of O'Reilly's employees personally went over and jumped it for our technician, at no charge, allowing him to get back on the road to his next appointment 3 hours away. Awesome customer service! Thank you!!
I limped my truck in with a broken wheel bearing today at the O’Reilly in Neillsville. The manager Brandon and his staff were friendly and treated me amazingly. They help me with not only finding the right part they went above and beyond. Let me use tools I didn’t have. One tool in particular was call the Tank highly recommended and definitely want one! I appreciate everyone help, Brandon I like to say thanks again. You’re the best. I know I wouldn’t have got the same treatment at the auto parts store down the road. Five stars that the store for me! Thanks again
Manager Brandon was very helpful in getting me the parts and equipment I needed back on the road again after my hub assembly went out. He is a very valuable asset to your company. It was a great pleasure. Many thanks again to Brandon at your Neillsville location.
A buddy had a flat and out of all the stores and businesses we went to, this one was our savior! Bought a patch kit to fix the tire and we were on our way! Awesome service too!
In the snow storm my wipers decided to take a C rap. Stopped at O'Reilly's and they went out in the C rap weather and changed them for me. Thanks Eathan!!
Asked the kid to go look at the headlight, on a friend's car. Refused to go look at it, said he could find it on the computer. Guess customer service is not a priority at this store. Glad I had someone along to witness this kids attitude. Sad really sad.
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