This rating is based on customer reviews, inventory size, pricing, and service quality
In Boyd, WI, customers describe Quality Truck & Auto as highly reliable and honest, with knowledgeable techs who squeeze in travelers and locals, deliver quick fixes, and keep pricing fair and reasonable. Professionalism and after-hours help earn praise, and customer service is considerate. Info on inventory variety, yard organization, or ease of finding parts is unclear from recent reviews. A common complaint is long wait times on major jobs and spotty updates. Overall, strongly positive with a standout complaint about delays. Overall score: 95/100.
What clients say about Quality Truck & Auto in Boyd (WI)
My car broke down today while driving through the area and although the shop was closed the owner still helped to figure out what was wrong with my vehicle and make sure we had a plan to get home.
My head gasket blows so I check here and you bet we can take care of you. Tells me to call back in a couple of weeks so I do they tell me to bring it in after Memorial Day I do. Month goes buy I drive buy still sitting in the same spot. I call, “oh yeah any day now we will be getting to it. Another month goes by, I call “oh yeah any day now we will be pulling it in” Another month goes by end of August now still sitting in same spot, I call “oh yeah this week we will be on it”. Mid September picked it up and drove it to another shop. It’s best I moved it when I did if they started working on it, it may have taken a couple years to complete the job. WOW
I was traveling through on Highway 29 had a steer axle bearing go out. I got a hold of Mike at quality truck and he told me to have it towed over there and he would help me out. I have been driving trucks for over 30 years and working on them and I was impressed that he knew what he was doing and did a very good job of it. Excellent service call back when he said he would very impressed.
Our F150 sprung a coolant leak near boyd a few weeks ago while pulling a trailer. We live 3+ hours away and it was the weekend. The crew at Quality Truck and Auto Repair were amazing, knew exactly what was happening and how to fix it. We thought the price was extremely reasonable and they squeezed us in the VERY busy schedule. They even let us leave our trailer in their yard while the truck was being repaired. Amazing customer service and treated us great even though we weren't from the area. Your kindness will always be remember! Karl and Tammy
I had my 2003 Corolla in on Christmas Eve. I had my muffler fall off at the local Cenex while I was trying to get back home to my family, it was an emergency and didn't know what to do. Luckily, the folks at Quality Truck and Auto took the time to get me fixed and I was on the road in 10 minutes. I felt terrible since I interrupted their Christmas party and they even refused payment for the emergency fix. In short, the guys at Quality Truck and Auto are honest, knowledgeable, and well-meaning people who will take care of any of your needs.
Nice guys, new customer. Threw around the idea of actually driving all the way up to Boyd from Neillsville for this job I needed done, And very glad I decided to. Did quality work and got the vehicle in and out in little time at all. Definitely will be back with further projects.
Had an exhaust manifold issue that I attempted myself (but failed miserably at). A friend recommended Rick so thought I would give him a try. He was more than willing to take the project. He had it done in short order, and very reasonable considering the PITA it was. I could not be more satisfied with those guys. Nice work.
These guys are amazing!!! They helped get my car started on more than one occasion and were quick and very fair on pricing. Would definitely recommend them.
