This rating is based on customer reviews, inventory size, pricing, and service quality
Tom's Auto Repair in Mellen, WI scores about 96/100 with overwhelmingly positive sentiment: customers praise friendly, professional service, a skilled family team, and honest, fairly priced, quick turnaround. Emergencies and creative fixes are handled well, and advice is clear. Wait times are usually short, though one review flags the shop being very busy and questions quality when rushed—an outlier but a note of caution. Inventory variety, yard organization, and parts-finding aren’t covered in these reviews. Overall: reliable work, strong customer care, good value.
I have been going here for years. I know them very well and do very good work. They do the work and in a timely manner. Prices are very good. They do the work that needs to be done. If something else needs to be done they tell you, and if you can go a bit more or need it done right away. Go place to get repair work done.
I Had a problem with a medical scooter battery. This shop was very accommodating manufacturing a battery harness and attaching to the back of the scooter creating security to go the distance quick turnaround with great service. I highly recommend when thinking outside the box is necessary. Five plus stars.
So I had to limp my truck to the nearest shop. I’m 100 miles from home and the trip is ruined, and potentially my checking account as well. I am so grateful I came up to Tom’s. Up on the lift and with a clickity clack he was able to get me back on the road and home safely. Gave me really sound advice too. Thank you so much.
We had a slow leak in a tire. I was able to pump it up just enough to drive a few miles. We got to Tom’s 10 minutes brief he closed on a Friday night. Even though he was working on another car that he had promised would be fine at the end of the day, he fixed our tire and went out of his way to do it correctly and professionally. Great guy. Fun to talk to him. Saved our trip
