Dip is an excellent mechanic who is always straight forward with you about your vehicle. Highly recommend him. I live a good distance from the shop but I will pass up 3 shops to take it to D & M.
Everyone in the shop have been nothing but kind to me. They always address my issues in a timely matter and go above and beyond to help me anyway they can. The receptionist/secretary Sandy is absolutely amazing!!! I am a sucker for good customer service and a friendly atmosphere and she is one of the reasons I continue to go back to D&M auto.
When it comes to this Shop, I would say the mechanics are extremely friendly and courteous. However, when it comes to the Actual owner of this shop, he nonprofessional, extremely rude, obnoxious and chooses who he charges for the work he does on vehicles meaning that if he knows someone they are fine and he doesn't charge or make them pay for the parts or labor until the vehicle is finished. If it is a female, he undercharges and will automatically give credit to them repairs if the vehicle and again, Not charge them until the parts and labor was done.
Also, he is someone who is authorized to donate inspection stickers and does NOT do actual inspections on the vehicles, he only does partial and then decides on whether or not he will approve the inspection. Meaning, he looks at your tires and your lights, he DOES NOT actually inspect the tread depth of your tires, he doesn't inspect brakes, undercarriage horn, emergency brakes, or anything else. I know this because I have been there when went outside, ( instead of actually having vehicle posted in a bay and on a lift to be properly inspected. I'll actually be calling the Better Business Bureau to report this business and honestly it's lucky to have gotten one star from me for a rating.
Found my transmission problem right away. Did my other maintenance on my truck and priced me tires. Great group of guys and reasonable price. I will go back!
I went here to get tires was supposed to have gotten cooper at 3s and they put starfire tires on my truck they had signs saying employees only so I did as there sign said to make a long story short they said the mechanics said I don't do stuff for free so at that point I'm pretty aggravated with them I told them just to put the old ones back because they had sent the cooper's back that I ordered and I get to looking yesterday and find they left one of my lug nuts off not a good place to get mechanical work done period by law they are supposed to torque your lugs after you get new or used tires they just very unprofessional in my appinion this was the oceana s&c I think
Well i went to the new shop in Oceana wv and i am un happy at his empyee they did a brake job for me and i dont wht happen my brake on the driver side rear bolt came out and ill never let them fix my car again so i hope make sure u watch them on ur car or truck i do have pics if i could post them on here i would in a min So make sure u watch them they leave a bolt off urs too
While no one likes to spend money on repairs,I was in town for my 50thclass reunion and my brakes went out.D&M worked me in ,fixed the problem at a very reasonable price compared to a lot of places.Frienfly, quality work ,I highly recommend this business.
Dennis and crew always take great care of me and my vehicles. So blessed to have a good mechanic and peace of mind when they work on my trucks n even my bike. Thanks guys for everything.
The fact that this business doesn't have a 5 star rating is crazy to me. In the past 5 years we've had emergency vehicle situations happen while traveling to Pineville from the Upper Peninsula of Michigan. First a wheel bearing blew (3 years ago) and this past trip we blew a tire. Both times they got our car in the shop and out in a timely manner. Their customer service is amazing. Above and beyond any other repair shop I've ever used. Our recent trip brought us here for a funeral and our tire blew. Panicking because it was 4 o'clock on a Friday, called and they said to bring it in as soon as we could ( knowing they close at 5) got there a little after 430 and they still repaired the tire before closing the shop for the day at an extremely affordable rate. Highly recommend D & M for any of your repairs.
My expierence this place is a joke highly over priced and very poor quality of work i will b correcting your and talking with the better buisness bureau
My dad took his jeep in for a water pump replacement. They did a great job and a good price. He was happy and he is picky about who he lets work on his jeep. Would recommend this repair shop to anyone. Great place, nice people and great prices.
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