I bought a car here in December and I wouldn't hesitate to buy from them again. Paul, Harry, and Cara made the buying process hassle free. They created a very low-pressure environment and were so informative and helpful. They went out of their way to make every part of the process easy and smooth. Plus I'm thrilled with the car.
We have bought 2 cars in the last month and absolutely have loved our experience!! Definitely see Cara Mincks!! She is the absolute best at what she does, she even played with our 2 year old for hours and made the experience so much easier!!! If you’re searching for a car reach out to her!!!
I don't normally make a super long review but I think that this place deserves it. I was treated with the up most respect and honesty I have ever dealt with when buying a new car. Let me tell you that Cara is an absolute dream for someone who wants no hassle buying. She took my wife and I to four different lots and we test drove so many suvs until we found the perfect one. Actually Cara found it for us. We knew what we wanted and she gave us the chance to find it without having to deal with the typical dealer stuff. Thank you Cara... see you in a few years . I have daughters that will need cars sometime 😁
Cara was absolutely amazing. We had so many bumps in our road. She was doing everything from staying late too going to various car lots to find us the best vehicle. She is wonderful!!
I got a 2016 Lincoln MKC. I absolutely love it. I had the best customer service by Cara and Paul. They went above and beyond to help me have a great experience. Thank you Pioneer Family in Willamstown for helping with my first car purchase.
Cara is the best sales woman I’ve ever worked with she was the easiest and most patient with me. She answered all of my questions and gave me a great deal!!!!
Bought a 2017 Jeep Wrangler from Pioneer in November 2022. Great selection and prices drew me in, but the people are the reason I would return. Thanks again, Cara, for the genuine friendly, no-pressure carbuying experience, and thanks to the team at Pioneer!
If searching for a used car, truck or SUV look up Cara Mincks @ Pioneer Family
Pre-Owned Autos in Williamstown, WV. She will do her best to find you a vehicle that is in your price range.
If you are in need of a car, truck or SUV see Cara Mincks at Pioneer Family Preowned in Williamstown, WV. She will give you your best price on a vehicle.
If you looking to purchase your next vehicle, ask for Cara. This amazing woman was very knowledgeable and respectful. she cared for our needs flawlessly & treated us as family. They didn't even flinch when it came to helping us finance the truck and helped us even more with the trade-in. THANK YOU CARA FOR EVERYTHING!
If anyones looking for a vehicle, Call Cara Mincks! She's a damn good car sales lady! She blessed my kids and I! She was very compassionate, professional and knew what she was doing! It was a pleasure working with her! She took care of everything! I got to drive off with a beautiful new car! I'm still in shock! 🥰
Sincerely Grateful, Misty
I bought a 2015 Toyota Tundra TRD Pro from Pioneer Family in Williamstown. Cara Mincks was my salesperson and provided the best buying experience as far as a vehicle goes. Easiest process I've gone through and has provided me with help even after my purchase. I will definitely return on my next purchase.
I had the pleasure of conducting my business with Pioneer at their Williamstown branch. I met with Paul and Cara, who were genuinely helpful and showed sincere concern with my needs. They worked through their inventory until we found the right vehicle for me… they didn’t try to put me in something that I couldn’t afford or didn’t want. And they took the time, knowing I wasn’t looking for the most extravagant ride on the lot, to ensure my needs were met with realistic honesty. I plan on doing business, specifically with these two and at this branch, in the future with Pioneer. Highly recommended. All glory to God, in Jesus’ name. The Way. The Truth. The Life👊🏼
I didn't buy anything (first time looking to buy) but the staff was very helpful. I cant say I recall the gentleman's name. However I told him I was new and he sat me down and explained the process. He didn't try to push any sales just helped with the logistics and helped me plan how to make a purchase I really wanted. Very grateful. Great staff and beautiful vehicles.
I wasn't really ever here but Google thinks I was because I was back behind at another shop getting a sticker on my car. They seem to have a nice selection of cars though. I have bought a car from the lot next door owned by Chris Ullman. It was a Jeep Liberty with a diesel engine. I loved it but some jack wagon pulled out in front of me on Christmas Eve a few years back and it was totaled.
If you buy a car here get a temporary tag because they take their time on getting titles processed. Day 25 an still not taken care of. They do have 30 days to do it but they should think about the fact the customer only has 30 days to transfer old tags. Also it doesn't do any good to call them they just transfer your call around for a hour to voicemail. All it seems they care about is the money an they definitely got that.
Great service here. Zane helped us out when I was looking at a car a year ago. Was almost ready to buy it when another customer grabbed it over the weekend before I was able to get it. Otherwise great place to buy a car!
Zane worked with our family for close to two years to find the perfect vehicle. We looked at a lot of cars and actually bought from another lot in the interim. Zane was not deterred. When it was time to replace our second vehicle he had just what we needed and helped us get it for the price we were comfortable with.
I bought a 2012 Hyundai Accent from here a few months ago. Zane, the salesman, was very kind and funny. He accommodated my elder family member while we did business. He took the time to show me all of the features/buttons in the car and even connected my Bluetooth for me before I even made a decision. They let me drive every car as much and as many times as I needed to. I found a problem with the bumper that they said they were not aware of, but they offered to fix it for me for free and come back to pick it up, or discount the car "as it." There was a recall concern I had on the car, and they made all of the appropriate phone calls to get me the information to put me at ease. The customer service was great. The manager called me several times over the month and a half following my purchase to see how things were going and even mailed me a new battery for my key. Crissy made the financing process fast and seamless, not pushing any additional products on me, and answered all of my first-time car loan questions in a language that anyone would understand. I read a bad review about a truck that broke down a week after they bought it, saying that the company would not pay their portion of the warranty, but I haven't had any problems or been in that situation. Overall, I had a great experience with this small town used-car seller.
Zane at Pioneer has made purchasing a vehicle completely stress free! I have been searching for the perfect and he has been great to work with. I would recommend him to anyone looking to purchase a new or used vehicle.
DO NOT BUY A VEHICLE FROM THIS "FAMILY". My mother in law bought a truck from this dealership and was cheated out of her hard earned money. She purchased a pre-owned truck and within 7 days of the purchase, the rear axle had broken. The warranty that was offered and signed was for 30% off parts and labor. This "Family" decided not to cover it under the implied warranty (Warranty of Merchantability), instead they decided to pay for their 30% and 30%, saying they could handle the hit on social media if they got a bad review.
The only acceptable thing that this organization has done with our experience is to discount the repair cost of the axle to less than 50% Which exceeds their legal obligation of 30%.
Legally this organization is sound, however the fact that a vehicle was purchased and within 7 days became nonoperational discredits this organization and the "quality" products and low standards it provides.
Do not trust this organization. Find other dealerships with better quality standards on their products.
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