What clients say about Napa Auto Parts - Kidwell Auto Parts Inc. in Thomas (WV)
Exceptional service and consultation. Trevor went the extra mile to make sure I got the right part, instructions on how to install it *correctly*, and the warranty information in case it doesn't last. Amazing. Your in good hands here.
Was on vacation, ran into a slight problem with the car. Was worried might be an issue for the whole trip. The guys that were working were great, helpful, kind, and pleasant to deal with. They helped me out a bunch and put my worries at ease to enjoy the rest of our family trip.
They went out of their way to help me when I was in a tight spot and needed some tire chains. Great team that went above and beyond to make sure everything was exactly what was needed for an odd sized tire. Could not recommend more.
An invaluable provider of auto parts etc, the area is isolated and this is a much needed resource, the folks are always friendly and professional whenever I need anything. If I need something they don't have, they almost always have it first thing the next morning.
We came to Canaan recently and were in need of some tire chains. We called Kidwell at 7AM Monday morning and they confirmed they had some available for our vehicle. Upon arrival the staff was very friendly. The staff then taught us how to install the tire chains on our vehicle! Super pleased with the availability of the parts and the staff friendliness. Thank you!
Outstanding service. My battery died in Canaan Valley visitor center parking lot with my camper hooked up. Not only did they have the battery I needed in stock but drove it out to me and stayed until I had my truck running to make sure my alternator was putting out good voltage. I can't thank them enough for helping me out and making our vacation a great experience.
Our favorite auto parts store! The best prices and excellent customer service! Matt is the best around! So helpful and looking out for the best prices!
