I had a flat tire. I live nowhere near the area. When I arrived, I was met with prompt and friendly service. My car takes a specific Hankook all season tire that is rarely in stock anywhere. It has to be ordered. He was willing to order it and have it the next morning (this was almost 5 pm). Bucks is very friendly and willing to help. Took walki-ns. Highly recommend!
When I called to schedule an appointment, a man picked up the phone and after I explained what all was going on, just said okay and see you then and hung up. He didn't ask me for any information, so I called back and spoke to a woman this time (to confirm that my appointment had been made), and I discovered that he never wrote me down at all. That was a red flag right there, but I went ahead and took my civic here because it's less than a five minute drive from me. I hit a dead deer on the road and wanted them to take a look underneath and see if anything was damaged. The mechanic working on my car said they didn't see anything other than hair from the deer. When my brother went to change the oil, he immediately spotted very noticeable damage underneath. So here's my question...did they even look? One of the tire sensors is not functioning properly, and they wouldn't replace it. Just told me that I may need to get a new one. That's why I brought my car here, so that I could get this fixed. Seriously? When I got my car back, all my tires had all different pressures in each tire. My air pressure is only supposed to be 33-35 lbs, and it was way over that in each tire. None of the problems with my car were fixed, and they had my car for almost a week. I was charged $68 for supposedly fixing a leak in my tire. The last two times I came here, they say they don't have a print off or receipt and ask if that's okay, which seems kind of odd to me. They also do not use voicemail, which is odd. They also will not accept payment via debit or credit card, which is also unusual. I had nice blue tire pressure caps on my car. They removed one and didn't put it back. My car is also having problems starting (another reason I brought my car there), and the response from the mechanic was that they plugged my car to a computer and no error messages came back. Just because no error messages are coming back doesn't mean anything. My car is hard to start for a reason. I went to an Advanced Auto Parts, and they immediately identified when testing my battery that it is not charging like it should be. Why couldn't the people here do that? I now have an appointment with Honda, and they scheduled me the first time.
I want to thank Buckie for helping my wife while she was traveling and heard a loud noise from under her car. He found a loose panel under car and fixed it so she could get back on the road! Great service and friendly people.
I have done business for years at Bucks, my Dad started me there. He has always done great work and the shop is always clean. Couldn’t ask for a better shop.
Saw this garage online. New to town, my heater stopped working. Easy fix I would assume for the mechanically inclined, right? Not here, was told I don’t know what’s wrong with it, your pump wasn’t working but I got it working again but no heat. Take it to a dealership. I don’t know cars but maybe a thermostat or heater core is clogged???? Anyway charged me for nothing and when I went to pay, dudes wife said we don’t take cards. Just cash. Never again Buckie. Spread the word. Do they have negative stars? ??
Wow !!! I need to come back to this review !!! They saved the day !! I am not from here , it was getting dark , I had no plans to stop & have my dog , I had a full Rock in my tire ??♀️ …
3 flat tires on this road trip . Also in a rental so I would be safe .
I’ll rethink that next time
Im sure everyone around here knows to come to these kind folks .
But, if your don’t know … now you do !!!
Absolutely FANTASTIC VIDEO MY FRIEND company very fare on price and excellent customer service..would highly recommended useing them ..I have try ed s
Several other places and there the best on commercial trucks .so don't waste your time and gas looking for o the shop just go to the best
They will charge you twice in Houston Texas on highway 6 it did it to me twice and then play like they didn't do it I don't know what kind of games they playing
I had a blowout on the roadside. I had no spare, they sent an employee and changed my tire for me. Super service and very reasonable price for two tires and roadside assistance.
this is the first time i have used this garage and will be the last. i have no complaint about the work they did but i feel they are very underhanded and dishonest with the way they do business. long story short i got an estimate for the work i wanted them to do. after getting the estimate i dropped my van off thinking the total bill would be 132.00 plus tax. but surprise surprise when i picked it up the bill was 315.00. they said they had to replace a caliper and charged 90.00 for a 35.00 caliper. they also . charged 54.00 for 2 caliper pins that cost 10.00 each at napa. on top of that they added 106.00 labor to replace the caliper. the dishonest part is they did not call me to see if i wanted the extra work done. if they had called and told me the additional charges i would have told them not to do it. i have never taken a vehicle to any garage that just did whatever they wanted to do then charge extravagant prices without any permission. if you use this garage be sure to tell them to call you if they need to do any additional work or parts. best bet is use another garage.
The owner Buck made my wife fill very uncomfortable. And after paying him for a inspection he rejected her and said she needed to buy a new exhaust him before he could pass it, we went to another shop and got it fixed for less then half of what he wanted and took it back to him because he was the one who put the rejection sticker on, then he says she needed a new tire. So we went else where and got one put on. Go back to him 3 days before the inspection sticker runs out and for 3 days he would tell her he was out of inspection stickers come back tomarrow... So today on the last day he says hes still out come back tomarrow but he has to charge us full price... This guy is complete scum take ur cars else where plenty of good shops to go to around here
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