Do not recommend this body shop. This business has had my vehicle for 9 weeks now with no end in sight. In addition to not repairing my vehicle in a timely manner, Christine called to tell me that my vehicle was broken into while on a lot they don’t own but had permission to use and the lot was not monitored by cameras. She asked me to come down to check my vehicle for missing items. I went to this body shop for the first time in my life roughly 6 weeks after my car was towed there from another location and they couldn’t find my car keys. After experiencing terrible customer service, they found my keys and I inspected my vehicle. Since my accident occurred 3 days after my wedding, we had wedding jewelry in the vehicle that was stolen. Christine told me to submit the receipts and that I would be reimbursed by their insurance. I submitted the receipts and got a call a week later from Christine, saying there is a sign posted in their lobby that says “not responsible for lost or stolen items” which I never saw bc I never visited the business until after my car was broken into under their custody. After 9 weeks, I am just now hearing, through my insurance adjuster, that this business is saying the vehicle might be totaled as there is frame damage that cannot be repaired. I still have no idea what the status of my vehicle is and I no longer have rental car coverage through my insurance because this business has taken an inordinate amount of time to even look at my damaged car.
My car was hit pretty hard by someone with State Farm insurance and JRs Frame & Body was their approved body shop. They were very kind and professional and did a fantastic job. My car is like new again and I'm so happy with their quality of work.
Absolutely wonderful service! I hit a deer and it tore up the front of my car in 3 days they repaired it and it looks showroom new. They even cleaned it for me. I will recommend them in the future.
JR's Frame and Body was recommended by my insurance agent. Despite all of the supply chain issues right now, they were able to source all the parts within a few weeks. The repairs, which were pretty extensive, took about ten days and my car looks like new. I'm really impressed.
When I picked up my car, they told me that all of their paint and repairs are guaranteed for life. As long as I own my car, the work they did is fully covered.
Everyone I met at the shop is friendly, too.
Had a mishap with someone's discarded contractor bag full of garbage left in the middle of the road which took out my front bumper cover and cooling system. When I told them of my situation and living out of state, they did a stellar job of fixing my car. You can't even tell anything happened. JR was heading to my state to go racing and he actually delivered my car to me! Can't recommend this shop enough. Should be more like this.
I'll never go to another one as long as it's open, so here's a short story, but a story showing how amazing they are and the
pride they show with every car.
So, the way my car was hit left just a door and window to be replaced. I had gotten hit at another point, out the side panel, they FIXED THAT! and didn't even have to they did it so it would come out of the bay looking like I just bought it and that little detail of them fixing that panel on the back made all the difference in that car it's the little tiny things that people do for you that keeps me going to that business!!! Thank you JR body shop! I'm a customer forever!! Well now I just jinxed myself 🤣😭 But I can't say enough good about him and his crew!
Needed a light changed in a hurry for a dmv drivers test. The whole bumper had to come off. They skipped lunch to do it for me. They were fast and very friendly. I would recommend.
Best body shop in the Tri-State area, been doing business with JR for almost 15 years, you couldn't ask for a more helpful, knowledgeable staff and incredible management.
A deer ran into the side of our car door and we had to have repaired of course. JR's was recommended to us by family. We had a great experience with this shop! JR called and kept us updated on the progress of our car and had it finished in a good amount of time in spite of having to order a new car door. They also washed our car and had it ready to go. I highly recommend them!
I was referred to 3 other reputable body shops prior to meeting JR. I decided to take a leap of fate and check out the shop. First thing I noticed was how clean/organized the shop was and how down to earth JR and his staff was. They took their time to explain to me exactly what was going to be done to my car. I'm very peculiar of my "Lexi" and JR said "We are very picky", which I loved. Their facebook had an extensive portfolio on classic cars they worked on and so I decided I would let JR take my car into the surgeon room. I was getting my bottom rocker repaired and a new bumper repainted. Not only did they do an amazing job in repainting, blending and clear coating my bottom rocker, they also made sure my pinch welds were aligned and repainted (a part that couldn't be seen to the eye). The bumper had no orange peel and was painted with a mixture of metallic flakes to match the factory look. JR's shop was an amazing experience and the job was done in a timely manner. As an added bonus, they cleaned my car from the inside out upon pick up. Lovely service. You can't put a price on a peace of mind and JR's shop is the epitome of quality over quantity.
A friend recommended this shop to me after an unfortunate accident that all but destroyed the front end of my car. I had never had an accident of this scale that didn't "total" the car, and had no experience dealing with an insurance agent to get things rolling. The owner of J R's (J R himself) took the time to tell me step by step EVERYTHING that I needed to do and did most of the communications/contacting agencies himself. The work they did in replacing the front body and door of my car was flawless. More than one person commented that my car looked better after their repairs than it did when I brought it home off the car lot! If you need body work, on any scale, contact these guys! It's worth the trip to Marmet.
Website
