River City Subaru JunkYard in Huntington (WV)
| Address: | 3506 US-60, Huntington, WV, United States |
| Phone: | +1 304-736-7777 |
| Services: | Subaru dealer |
| Methods of Payment: |
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| Rating: | |
| ZIP Code: | 25705 |
| Open Hours: | 9:00 AM - 7:00 PM |
| Popular times: |
Thursdays
6am
9am
12pm
3pm
6pm
9pm
12am
3am
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Credit cards
Cash only
Description
Here at River City Subaru our goal is to earn our Customer's respect and loyalty by delivering unrivaled sales and service experiences with a pressure-free environment, knowledgeable staff, and an expectation exceeding experience all in a time-efficient manner. Since 2003 we have assisted thousands of residents living not just here, in the Tri-State area, but all over the East-Coast to meet their transportation needs. At River City Subaru "We Say Yes!"
for Your Vehicle!
Working time & Location
| Friday | 9:00 AM - 7:00 PM | |
| Monday | 9:00 AM - 7:00 PM | |
| Sunday | Closed | |
| Tuesday | 9:00 AM - 7:00 PM | |
| Saturday | 9:00 AM - 6:00 PM | |
| Thursday | 9:00 AM - 7:00 PM | |
| Wednesday | 9:00 AM - 7:00 PM |
Fast search your Neighborhood by name or ZIP:
Zip Codes
- 25703
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- 25705
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- 25709
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- 25712
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- 25720
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- 25755
- 25772
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What clients say about River City Subaru in Huntington (WV)
The customer service was amazing. I really felt like I got the best deal possible and would recommend River City Subaru specifically to everybody.
We bought our car here 6 months ago and have had it serviced twice. Both times they've made up stupid issues with the car to try and increase our service price. If something is wrong with our *brand new* vehicle less than a year after purchasing that says a lot about the quality of the BRAND NEW vehicles they're selling here. The whole experience with this dealership has been awful.
On 3/3/2024, my boyfriend and I were on day 2 of a month long road trip to Florida. ( we are retired) My 2021 Forester Limited, fully loaded, low mileage broke down and we had it towed to the closest Subaru Dealership which was River City Subaru in Huntington, WV. They determined we had inadvertently added flex fuel to the gas tank. We were told they would empty the gas tank and flush the gas lines and this usually corrected the problem. After doing this my car still wouldn’t start. We were told they would try changing the spark plugs, possibly the fuel pump…still wouldn’t start. We were then told they would empty the fuel tank and flush the gas lines again. At the end of the day the car started! We were then told they wanted to keep it overnight, drive it awhile in the morning and we would be back on the road, on our way to Florida! We went back to a motel for the 2nd night there, arrived back at the dealership in the morning. The mechanic was out driving my car. When he returned we were told it ran ok, but an engine light came on and he wanted to check why. About an hour later we were taken into the garage and told my car needs a new engine that would cost around $6,000 and take 2-3 weeks. We were devastated! We were mentally, physically and emotionally exhausted by now. We asked what are we supposed to do?? Trade in my car and buy something else? What do we do? Exhausted as we were, we were then taken over to the sales department. No one discussed with us other options like rent a car, etc. I was given half what my car was worth for a trade in and handed a list of used cars to choose from. We were laughed at when we tried to negotiate a cheaper rate on the used car we chose. I had to finance some of it. I was not even told if I bought a new car, I maybe could have got a better deal since the interest rate was so much cheaper than the used car interest rate. This was all such an exhausting and emotionally draining experience. I contacted Subaru National and was assigned a Consumer Advocate. He and I repeatedly contacted the dealership manager requesting documentation of the diagnostics and repairs made and further needed repairs on my Forester. After over 6 weeks I received blank sheets of paper with only my demographic and car info on the top of the pages! The rest of the 2 pages are blank!! No diagnostics or repair notes from the 2 days it was in their shop! This has been such a nightmare dealing with this dealership !! I feel with the dealerships lack of transparency, the way we were treated at the dealership along with them ignoring Subaru and my emails that I was fully taken advantage of and most likely lied to since they won’t give me the work/ test records from the 2 days my car was in their shop, which lead them to tell me my car needed a new engine!!