What clients say about Alley Auto Point S Tire & Auto Service in Blaine (WA)
My car started smoking near the border station and the Alley Auto folks were able to identify the issue and fix it and get us back on the road that afternoon! Huge thanks, they were great
Love the shop and the amazing guys that make the place run smoothly! Always fast response, where they answers all my questions regarding my vehicle and any costs. Able to get my vehicle in quickly and ease my concerns. They aren't pushy on trying to give me services I don't need. Truly appreciate them and glad they are serving our town!
Great customer service above and beyond to help with any type of car repairs! I would highly recommend any service maintenance! Colby is great 💯👍 easy to deal with and excellent communication
The tire shop was super helpful when I had a flat tire down the street and was not able to jack up my car (car too low to get the jack under it). They came and helped me get my car jacked up and put the spare on for me. They were wonderful and saved me hours of waiting for a town truck. Much appreciated.
Got a new pair of tires on my truck, they got it done on schedule and below the estimated price. Been coming here for years, always very great service and great work
Though, thankfully, I have not needed extraordinary service for my car often, the folks at Alley Auto are my "go to" people. This week, the starter battery on my Prius died (3 times the same day) so I had to face the fact that I needed a new one. John was able to get me in the same afternoon. And, while the car was there, the service tech noticed cracks in the serpentine belt. John put the fear of G...d into me when he told me what might happen if I didn't deal with that. So 2 days later, they fit me into a very tight schedule so they could change that belt and make sure I didn't find myself sitting by the side of the road with a car full of groceries! These people can be counted on for the quality of their work. And they are friendly and courteous - sometimes downright funny!
As a single woman who knows NOTHING about cars and how they work, or why they don't, I feel very fortunate to have found Alley Auto several years ago. Without fail, they are friendly, courteous and, I trust, honest. What I appreciate, too, is the longevity of the key personnel. John, who normally is at the check-in counter, knows me and my circumstances, and always works out the best deal to keep me safe on the road, without spending my entire savings!
We had a flat on Friday, we went to Alley Auto, I would highly recommend them! He had us in and out with a repair with in 30 minutes, with a busy garage. We were truly grateful, considering we were out of town. Thanks again Alley Auto😀
Great, honest service. Highly recommended. I have been using Alley Auto for 2-3 years and they have been consistently honest and back up their work.
Excellent warantee anywhere there is a NAPA in N. America. These guys are the best.
Grant was a big help when my car problems started to worsen. He was able to get me in pretty fast. Alley auto services inspection was very detailed and added some photos with it to better my understanding of my car and its parts. He was able to get the part I needed the same day and got it replaced. Shoutout this place for showing up for me.
This place will scam the hell out of you if you aren't familiar with mechanical stuff. They charged me $200 for a quart of oil. Not the labor, JUST the oil. Plenty more on top of that too and I'm pretty sure they just silenced the engine light because I got my car back and it immediately re-appeared.
Taking my car here was easily one of the biggest mistakes I've ever made
My 2007 Jeep Wrangler has been out of the country (Mexico) for 12 years. I returned it to Blaine, and had Alley Auto fix a number of issues plaguing it for some time. They did a fantastic job. John was very communicative, keeping me updated as to progress, and status. Kudos to the team at Alley. Much appreciated. Andy Keehn
Very helpful. They did an excellent job on my past projects. This time I decided to scrap the vehicle and buy a new one. Even though I declined their services, they were helpful making suggestions where I could get the best deal on selling my junked van. Thank you, Ally Auto.
Very friendly! Keep me updated on vehicle when I had to have a new transmission put in and then a month later a sensor went out. Definitely going here for my vehicle repairs. The owner was there when I picked my car up and very nice guy. Thank you!
So lucky to have Alley Auto in Blaine.....my hometown!! On a Friday night right before closing, they saved my elderly mom from a weekend without a car. So thankful and impressed!
The shop is always prompt with service. They take care of all my company vehicles. They always consult me on everything that they recommend needs to be done to give me the option of whether I want to do the work - or if it's a safety concern and really should be done, etc.
If I could give more then 5 stars I would. I have been going here I got my first car at 16. I'm now on my 3rd, which I just got, after having Alley Auto do the pre authorization inspection, of course. They always do such a thorough job, explain everything in terms I can understand, and give me all options available so I understand the full picture. They never price gouge, munipulate, or lie like some shops, and are respectful and patient with everyone that comes in. This is an amazing local business that I will always go to. My only complaint is they don't do motorcycles....yet
A gem of a (desperate) find! Had to drive to Boise today when I found a huge nail in the tire. Alley Auto gave me an appointment on the spot and was able to get me back on the road in no time at all. I am so relieved that I did not have to drive to B’ham or to B.C. And take chances on a blowout. Great team!
I had a great service experience with Alley Auto. They are very prompt in service and also reasonably priced for the auto repairs. Time management and punctuality is the best at this place. John was extremely good and did an excellent service, I highly recommend for any automotive service needs to visit this place. Thanks
Highly recommend this shop. Customer service was excellent, and the work done was essential for my upcoming trip. I'm thankful I found a reliant place to keep my car running smoothly away from home.
Caleb was awesome!! We had a tire separate with our camper on. Staying at 1000snd trailer in Birch Bay. Called and got us in very quick, changed out to the spare in lead than a half hour. Great service!!
Great shop. Fixed the failed fan clutch on my 1996 camper van. Very quick, timely service so I could continue my travels. Politie, helpful and friendly. They kept me up to date, even pre-ordered the part I needed based on my phone call to them. So grateful for the prompt service! Thanks, again.
Added bonus, good area to walk around while my van was being serviced.
I had a very positive experience! The guys who work at this business were all really easy to deal with, the work was quoted thoroughly and completed to a high standard, and the prices were fair. Further issues found during the repair of my 52 year old vehicle were communicated promptly. What’s NOT to love?
I would certainly use this business again in the future, and recommend it to others looking for somewhere to have their classics worked on.
Very impressed with Alley Auto. I will be going back in the future. Colby at the front desk is very helpful and attentive. Mechanics are knowledgeable and get the job done the right way. Would recommend to anyone in the whatcom area to try it out next time they need their vehicle serviced.
I've been a body shop manager at a car dealership. I've been a parts manager at a high end collision center. I was a service advisor for Mercedes for ten years. I know how this works. This was, hands down, the best customer service experience I've had in a long long time. Colby was awesome, kept me informed, WASN'T PUSHY, and was generally just a super nice guy. I felt like an old friend of the business, even though I've never set foot in the place. They reduced the labor for my brake pads because it overlapped labor for other work being done already! That is straight up honesty. I didn't ask them to or say a word abouit it, they just did the right thing. They filled my washer fluid (i've been forgetting to do it for months) - it was SO NICE to be driving along and pull the lever and washer fluid came out!!! I was by myself in my car but still yelled out DAAAMN THESE GUYS ARE AWESOME HAHHAA!! It seems like a small thing, but its really not. The major work they did on my car is flawless. It feels like a different car. I am so happy.The owner shook my hand as I was leaving. It just doesn't get any better than that. THANKS GUYS and you'll definitely be seeing me again..
It is always a pleasure to visit Alley Auto in Blaine. We are always greeted with a willingness to serve us quickly and as economically as possible. We had tires replaced but balancing had to be delayed as there was temporary equipment outage; we returned a few days later and received quick and excellent service including identifying a problem with one of the tires of the car we had come in - followed by quick and excellent repair at no additional cost which repair saved that tire! Who could ask for anything more during these hard times? Three cheers, Campbell and Barbara McClusky
These guys are awesome! I've been coming here for about 2 years now and these guys are great! They are transparent and honest with you, as well as very understanding. Ive made special requests on occasion and they always obliged without a problem. Ive had regular oil changes, up to hunting for issues with the vehicle. They always seem to have the answer, and a solution. Great job guys!
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