Pro Tech Automotive & Towing in
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Address:12315 E Portland Ave, Spokane Valley, WA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:99216
Working Time and Location
What clients say about Pro Tech Automotive & Towing in Spokane Valley (WA)
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This company sucks, they will tow your car even though you ran out of gas with your two year-old toddler in this cold weather!!! Will not come up with any accommodation we now have to walk in this cold weather to get my vehicle so I don’t lose my jobThey Will not work with you about the pay forcing you to pay $500 for it sitting for one night when rent and your car is due horrible people !! If me and my daughter lose our apartment and vehicle due to them charging 500 I swear I’ll leave a review until I die
Jan 21, 2026 -
My own insurance roadside assistance failed to remove my vehicle in time and was picked up by Pro Tech. She helped advise me where my insurance did not in managing the fees since it didn't go through my roadside assistance. They were extremely helpful, friendly, and I was thankful during this experience to have trusted, kind people to work with.
Dec 16, 2025 -
These people are amazing. They are so professional and courteous. They care about their customers and are genuine people. My experience was 5 Star!!!!!
Nov 10, 2025 -
Misty helped turn a horrible situation into something survivable! She was a pleasure to work with and did all she could to help me every step of the way. If I ever need another tow or know someone who does, Pro Tech will be the first name to come up! These guys were amazing!
Nov 06, 2025 -
Absolutely amazing service and care these humans offer! Recently one of my clients had a Jeep that someone had stolen the wheels and tires off of, and they got called to pick it up by the city. I am not joking when I say they worked with me THE ENTIRE TIME to get it back out. The patience, the care, the companion that everyone there had for us was beyond imaginable. I want to give a HUGE shout out to Justin(praying that's who it was) for letting us into the yard and allowing us to work on it, even when it was pouring rain and you could have been elsewhere, your efforts are so appreciated! And another EVEN BIGGER shout out to Misty who handled me even when I thought all hope was lost and I had almost given up, the amount of times she helped me is more than I could have ever asked for. I would absolutely recommend Pro Tech to anyone in my life! 10/10. I hope you all enjoyed a sweet donut while watching me drive out of there in victory! THANK YOU GUYS, from the whole entire heart, you made this possible for us. ♡
Nov 06, 2025 -
My family and I basically got robbed $555 from Pro-Tech. For 1 hour and 20 minutes (starting from the time a property manager made the phone call to Pro-Tech), Pro-Tech charged us $555 for their tow. Now, we can’t visit home for the holidays, because Pro-Tech basically robbed $555 from us. The worst part was watching my son standing out cold in the rain at night that whole time, waiting for our vehicle to return.
Oct 26, 2025 -
I recommend this place highly. They were very nice and completely helpful in a bad situation.
Sep 17, 2025 -
I was caught by surprise when I got a bill from them about a car I sold over a year ago. Apparently the person never transfered it and so I got stuck with the bill. I have to say as frustrating of a situation this was Misty was very very caring and understanding I can't express enough how helpful she was. She genuinely cared. I drove 2 hrs to go get the vehicle while doing so she was helpful and let me use a jump box to start it up. I got it loaded on the trailer and headed home, as I'm 2 mins from my house she even text to make sure I made it home safe. This is a business that actually cares about the people. Thank u so much I wish more tow company's were like yours. U actually make me feel good paying $850 😆 🤣 I would say I hope I see u again but that would probably mean a car of mine was towed 😆 🤣 😂 thank u again 5 star company
Aug 19, 2025 -
Justin and his team are fantastic, far superior than any of his neighboring tow companies like anytime towing, would recommend anyone to use pro tech and his trucks are pretty!!
Aug 12, 2025 -
Keith was excellent. Dealing with the stress of a vehicle accident, it was calming to have someone as nice, friendly and professional as Keith from ProTech Towing. Thanks so much.
Aug 05, 2025 -
I couldn't initially understand how a towing service got such a great rating. Now I get it - they are the nicest, most helpful, most understanding people. At a difficult moment, they were so kind and made everything easy.
Jul 15, 2025 -
Pro Tech team members were kind and also funny, but most importantly very helpful. They helped me out when the police found my car after it was stolen, and Pro Tech gave me a good deal for their services as well as a little trick from the driver to get my car running enough to get it to a shop. Good people. Highly recommend them.
Jul 10, 2025 -
We’ve used these guys multiple times, and they never disappoint. Most recently, they showed up not just on time—but early. The driver was professional, courteous, and had excellent communication throughout the entire process. They truly took care of us and made a stressful situation much easier. It’s great to know we can always count on them when we need towing services. Highly recommend!
Jul 02, 2025 -
Pro Tec went an extra mile and helped me with paperwork required to tow a hulk that was left on property I recently purchased. Very prompt. Very helpful.
Jun 14, 2025 -
These guys are amazing to work with. Great customer service very nice people. I hate tow yards but after a accident I had no choice. I forgot some high end items in my car when I went to grab them (on a saturday) everything was still there untouched. They let me get whatever I needed off the trucj before insurance took it and even let me set aside what I couldn't grab to come pick it up when I could. If I ever need a tow these will be the people I use
Jun 05, 2025 -
ProTech Towing is awesome! Very nice people and very easy to work with. Great pricing! They were very nice to my car when they were loading and unloading it! You will regret not using them!
Jun 05, 2025 -
I recently had the misfortune of breaking down on the side of the highway late in the evening, and I can't say enough good things about my experience with Pro Tech Towing. From the moment I called their dispatch, I felt like I was in capable, compassionate hands. The dispatcher was polite, calm, and clearly experienced—she asked all the right questions and gave me a realistic ETA for when help would arrive. To my surprise, the tow truck arrived even sooner than expected. The driver, lil Justin, was incredibly professional, friendly, and efficient. He made sure I was safe, explained exactly what he was doing, and treated my vehicle with great care while loading it. What really stood out was their attention to detail and customer care. Not only was the truck clean and well-maintained, but the driver also offered me a ride to the repair shop and helped me unload my belongings. It wasn’t just a tow—it was quality service with a human touch. Pricing was fair and transparent—no surprises or hidden fees. I received a clear breakdown of the charges, and considering the prompt response and level of service, it was well worth it. If you're ever in a bind and need a reliable, trustworthy towing company, I highly recommend Pro Tech Towing. They turned a stressful situation into a smooth, even reassuring experience. Five stars all the way
Jun 05, 2025 -
These guys have saved my bacon more than once. From the first serious wreck I was in, to going out of there way to be there for someone when they were needed. Called for a tow more than one for a flat tire and they rolled out the big boy to make sure I made it home. Thanks for saving me multiple times over the last 4 years.
Jun 04, 2025 -
Absolutely phenomenal service from Pro-Tech Automotive and Towing! My 2009 Tacoma decided to act up on me in Spokane Valley, and I was in a bit of a bind. I called Pro-Tech, and they were incredibly responsive and understanding. The tow truck arrived much quicker than I expected, and the driver was super professional and careful with my truck. They got it loaded up safely and towed it back to their shop without a hitch. Throughout the whole process, everyone I spoke to was friendly, knowledgeable, and genuinely seemed to care. They truly turned a stressful situation into a smooth and easy experience. Five stars aren't enough – highly recommend Pro-Tech for any towing or automotive needs! Thanks Guys! - Joshua
Jun 02, 2025 -
Transmission went out in my Mitsubishi endeavor so I called for a tow and pro tech showed up to help me out. Very timely, helpful, polite, and patient with me and treated my car with as much care as they possible could.
Jun 01, 2025 -
Great company! Needed a tow with my 2 kids and they were fast, friendly and very reliable.
Jun 01, 2025 -
My car broke down headed to mount spokane and I called Protech towing, they sent Justin out and he had my Honda loaded on his towtruck in no time . He dropped it right off at my mechanics shop all within a very timely manner. Thanks pro tech
Jun 01, 2025 -
Fantastic customer service! Excellent price for the tow i needed and very quick to arrive. Would definitely call them again if i need help again in the future! :)
Jun 01, 2025 -
Great company. Very professional. Being in an accident is very stressful, but Justin and crew totally took care of us. Will always request them!
Jun 01, 2025 -
Pro Tech Towing is an outstanding company! They really were 'johnny on the spot' for us when we needed them the most to clean up our employee's wreck that he unfortunately was involved in. I am very thankful for their professionalism and guidance. Will definitely call them again- No one else could have done a better job!
May 31, 2025 -
Pro-tech took great care of me when my truck broke down with a trailer attached they were able to get me out of a tight spot! Great pricing, super quick response time and very friendly. 10/10 would recommend!
May 30, 2025 -
I’ve known Justin for years and wouldn’t trust anyone else for towing my vehicles. I live in Blanchard and would still rather give him my business than anyone else
May 30, 2025 -
My car was towed by pro tech. When I originally found my car missing, I thought it had been stolen due to the fact the area I was parked at had no will tow signs. When I looked at my cars tracker I found it was at Protech. Once I called and found out they had my car. They told me it was gonna be 415 plus a 150$ night fee even though they had towed it that same night. I pointed out to the lady on the phone that there was no sign and she hung up on me. When I came in the morning to pick up my car I was told I was apparently parked in a managers spot. Looking at my tracker I was towed within an hour of parking. Once I paid the fee and finally got my car back I had found that Protech had managed to scratch my back tailgate while towing.
May 30, 2025 -
SO NICE AND RESPECTFUL , The truck went into limp mode right next to the court house didnt know what to do so i called protech and the driver ( justin ) i think his name is , came and saved the day!! what a stand up fella ill always recommend pro tech!
May 27, 2025 -
Pro Tech really took care of me! Great customer service on top of it all! Misty was amazing and super nice! Thank you, Pro Tech!
Apr 04, 2025
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