Was super fast and service was great,employee was super friendly and went out of their way ,went above beyond to help me out in any way they could or checked for someone who could for anything not in his job description. Truck driver in yard making delivery and dropped everything to meet me within limited time window didn’t catch his name but he rocked so 5 stars for this place.Made a problem situation into just another task taking a minute!
Bad starter so I left with a spare truck and drove it 48 miles , met with my employee swapping trucks , but my tow truck was right behind me . We arrived at Mike white ford shortly after loading my truck , It was a pleasure meeting my tow driver , smooth easy ride back ! I will be calling Reliable again for all my company and personal needs !
I’m from out of town & got a flat. I was worried because I didn’t have my wheel lock key, but thankfully the driver had one. Driver, dispatcher & the whole experience was great. 10/10
I didn’t get a chance to get the drivers name. But I was in a bad situation and reliable showed up in under a hr and got me back on the road and saved my job for the next day.
I had to use them twice in one day within just a few hours of each tow. Both times the drivers showed up in less than a half hour and were very professional. The second driver helped us to figure out what the issue was with my granddaughter's car. I appreciate their integrity and honor. I would definitely use them again.
My first experience with Reliable Towing, who was recommended by another towing outfit .I must say was excellent!! Timely manner especially considering rush hour, my location, sacred heart medical driveway, and ball joint came apart. They sent a young man BILL, who was very very good at this. I had delivered to my home and he assisted getting my car in my shop! Definitely will get my future buisness ,which i hope I won't need again, and will definitely recommend. Super good job !!!
Not my first time using this company and they have consistently been amazing. The longest I had to wait was 10 minutes even when they quoted a longer time. The drivers have always been amazing to work with, professional, knowledgeable and fast. If you’re getting a tow truck, something has usually gone wrong and working with this team and the drivers has been the support I needed.
Outstanding service from Reliable Towing. They were on time for my vehicle tow to repair center and the customer service I received from the tow truck driver was outstanding. The Driver that towed my SUV was SCOTT and let me tell you his customer service and concern for my situation was above and beyond and his commitment to my towing needs was obvious that I was the customer and he would make sure I had a great and positive experience with Reliable Towing which I did . I would recommend SCOTT to any one needing a tow and that you request him to be your tow truck operator you’ll be glad you did.he did a excellent job for me and I’m sure he treats all his customers with great customer service and care. Thank you Scott and Reliable Towing which.
Scott was adamant that his service was going to be superior and it was. No cut corners, he explained everything he was doing. We hauled a 29' trailer about 75 miles and he was just great.
Scott came out to deliver gas to me today and turned what could’ve easily been a rough situation into one that we handled easily, and with cheerful attitudes. 10/10, or in this case 5/5 stars!
Wonderful experience. We needed 2 trucks - one for our camper and one for the truck. While our truck was in the shop, Reliable towing kept our trailer safe in their storage yard.
Needed a tow at 9:30 pm from the top of 4th of July pass. All the employees were extremely friendly, efficient and incredibly knowledgeable. Excellent service, and I would recommend Reliable Towing with great confidence.
This is a five star rating from Michael Paul who you helped as he traveled through Coure D Alene Idaho on September 26th. Your service was above 5 stars! Thank you!
Their name is not just a gimmick! I have used this company on more than one occasion, and each time they were clear about the cost, contacted me when they were on their way, gave me text updates and took care of my vehicle with professionalism start to finish. Having vehicle issues is never easy but Reliable Towing can make it a more pleasant experience. I highly recommend them!
Tyson at Reliable Towing was awesome! From the moment he arrived, he was professional, friendly, and truly went above and beyond to make sure I was taken care of. Breaking down is stressful enough, but Tyson made the whole process smooth and worry-free. It’s rare to come across someone who takes Pride in their work and generally cares about their customers. If you ever need a tow and want to make sure you are taken care of Tyson@Reliable Towing in Hayden, Idaho will get it done. Thanks again!
Heroes is what they are and I highly recommend them for all your emergency services. My tire blew out merging onto highway 2 and I called two others who had no drivers available for hours. Reliable towing answered my call quickly the woman (I'm sorry I don't remember your name) she was calm and steady while I was panicking and in tears, she gave me a quote and a driver who got to us in 30mins. Scott was quick, professional and so kind. He made sure we were safely inside his truck first then he loaded my car up he took the time to protect my battery turned off my ac, lights and rolled up my windows. Scott went above and beyond his jobs duties he provided exceptional service worth more than I was charged. Very affordable I wont ever recommend anyone else. Thank you Scott and tell your wife I'm sorry we made you late for dinner!
I called Reliable Towing because our Tesla needed towing from our home to the service center. From the moment I called, the dispatcher was incredibly friendly, reassuring (as this was my first time utilizing a tow company) and efficient. She told me how things would work what I would need to do.
Shortly after our call I was contacted by Mike, the driver, via phone - and got multiple text messages to update me on the timing, including a text about 5 minutes before arriving. Mike arrived sooner than initially quoted (after asking if that would work), was very friendly and careful. He had to pull the Tesla out of our one car garage opening. He took great care of our vehicle and was easy to work with.
Reliable Towing will be my first call if I need towing services again!
I recently called Reliable Towing at the recommendation of the shop the car was going to. Not only did Reliable give me a nice narrow window of when to expect them, but the driver actually texted me to let me know that he would be here a bit earlier than expected. Once he arrived, Bill was very efficient and extremely careful getting my 40+ year old convertible onto the flatbed. It was reassuring to see his attention to detail while securing the car before he left. Overall, I could not have been more pleased with the service and will definitely be calling Reliable if I ever need towing services again.
You won't find a better towing company. I used them both professionally when in the Army our government car had an issue and personally when I accidentally locked myself out of my car. I purchased my car from their lot in which they hold an auction once a month. The company is veteran, local, and family owned and operated. Most importantly they will take care of you in a pinch.
Scott did a fantastic job moving my vehicle for me last night! Quickly got it hooked up an unloaded, easy and smooth transaction! Definitely reccomend Reliable Towing for your towing needs! They do an awesome job!
I have a classic car, and I needed it moved to a local shop to have some work done. I spent time researching reputable towing operations online and chose Reliable, based in large part on the company's good ratings and the fact that it was one of the very few to answer its phones. Scott called me early (a major plus), brought his truck over, and did an incredibly conscientious job of carefully loading my car onto the truck (which was VERY clean and obviously well-maintained, which I valued). I was authentically impressed with the care he took of my car and the professionalism he demonstrated in his interactions with me. I called the shop later in the morning, and my car arrived in a timely fashion without incident. The price seemed a little high, but the care Scott took with my car rendered that cost worth it.
Can't say enough good things, reliable and affordable. Can't remember the drivers name unfortunately but he was great. On time with a great attitude. Had an old Edsel towed from the Northside to liberty lake I definitely will use this company again when it's needed.
The team at Reliable towing did a fantastic job with expediting the move of my beloved vehicle. Dispatch was cordial, well spoken, and thoughtful to my needs. The flat bed truck operator was courteous, knowledgeable, and showed great respect for my vehicle. The price, lets face it when you have got to have it done and you care about whatever it is you may need done then you will pay the price. That being said the price was fair. The likelihood of me using RELIABLE TOWING again is clearly very likely indeed.
Super satisfied. The driver was very curious and knowledge. Our wait time was short and the dispatcher had great communication skills. Not hoping to break down any time soon, but if it happens Reliable Towing will definitely get my call. Thank you for being so professional in my time of need.
Came on time. Great guys that showed up. Unfortunately did not have the right tools to take care of an old classic car that has full white wall tires. Marked and stained the very expensive tires. They knocked on the door asking for paper towels to use to put under the greasy straps! I called Chris the manager and he said he would cover cost of any product used to clean. I'm just hoping it does clean up. Car is now at mechanics for next 4 weeks so won't get to see and try until then. I let Chris know they really should have clean terry cloths available in the truck. Will increase rating of after they come through on covering the cost of product and stains come out. Full white wall tires for a 1937 Jaguar are Very Expensive!!
Coming down our steep driveway on our property south of CoeurdAlene in snow I slid off the road in my F250, and needed a tow truck. It was getting late in the day and almost dark so I called Reliable towing, ( recommended by my Dumptruck operator friend) and scheduled a tow for the next day. They came out when they said they would on time, and successfully extracted my truck from the snow bank the next morning with no damage done. The young tow truck operator was great and very knowledgeable, (sorry I don't remember his name) but he helped me determine that my truck actually had a braking problem. that was the reason I lost control and went in the ditch in the first place. The next week I got my brakes fixed and now I'm back to normal with a correctly operating truck brake system. They were reasonably priced and very professional, I'd recommend them to anyone in need of a tow truck. Thanks again you guys!
Rocky over at reliable towing is a bada$$! They came out to lookout pass to rescue my truck, while it was snowing pretty good and hooked up to my truck and hooked up to my trailer and towed me back to spokane for a damn good price! Rocky was proffesional at what he was doing and didn't waste no time or lack any safety! Thank you guys and gals at reliable towing very much appreciate you.
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