Mike was great! He greated the entire family when we arrived and answered all the questions we had! We went there specifically for one vehicle but they seemed to have a pretty good selection of cars And trucks. Did the test drive, looked over the vehicle and we decided to buy it! Whole process was rather quick and we left with our vehicle. Thanks Mike!
I am very happy and impressed with this dealership. I bought a car from them online and it was just as they displayed it. They were very helpful, answering all questions I had. I had it shipped from WA to VA, and they helped me with all of that. I highly recommend this dealership!
AutoOutlet of Tacoma dealership is the place to go to. You drive down south tacoma way and there will be massive car sales competition. The cars are all the same in every lot, but the service is not. The guys at AutoOutlet of Tacoma not only will give you peace of mind, but also an affordable sale that makes you feel like family. With times being hard as they are, it feels amazing feeling taken care of. Thanks so much guys.
The whole team at Auto Outlet of Tacoma made the whole car buying experience a breeze. I was having some car troubles where it would cost more to fix than what the vehicle was worth. They took my trade in and and got me in a 2012 Honda Civic. Hands down the best car buying experience worth while
Auto Outlet of Tacoma made buying a car a really easy process for me! Immediately I could tell that they were genuine, and they remained patient as I weighed out options and got closer to a decision. I really appreciated their willingness to answer all my questions and the knowledge they shared from beginning to end- I highly recommend doing business with them!
I bought my RAV4 about a month ago from Auto Outlet of Tacoma, and Dan made the whole process great. He was kind, friendly, fair, and honest the entire time. Super easy to work with and never applied any pressure. Overall a really smooth experience – I’d absolutely recommend working with Dan if you’re looking for a vehicle. Love my car.
Excellent customer service, accomodating and patient with high quality used vehicles in inventory with competitive pricing. Purchase process was smooth and clearly communicated including trade-in. Our salesman, Mike was down to earth and has clear knowledge of the vehicle we chose,with low pressure sales. Office management and staff friendly. Will consider purchasing from them in the future. Happy with our "new" vehicle purchased from Auto Outlet of Tacoma!
Fantastic - the best experience we ever had at a car dealership! Dan was super friendly, knowledgeable, and very transparent on the entire purchase process. Definitely recommending this place to friends and family.
I was thoroughly impressed with Auto Outlet of Tacomas vehicles. I could tell immediately they only sold quality vehicles.
We bought a 2016 Buick, it was the smoothest transaction I have ever had buying a car. Mike Scannell, Jr. was a genuine guy, never pressured us once. He gave me my space to inspect the vehicle and feel comfortable with it.
My wife and I felt it was a very wholesome experience and we are very happy with the vehicle and the deal we got.
We would highly recommend Auto Outlet of Tacoma to any friends or family.
I LOVE my Subaru I recently purchased from them. They are really customer service orientated and helped me right away with an issue the car had. I would like 100% recommend!
I've been meaning to wrote thos review. Around 3 wwwks ago, my partner and I purchased a vehicle from them. We purchased a beautiful Yukon that was priced within reason. The vehicles they have on their are not some "fly by night" vehicles, no, they sell preowned vehicles in really good shape. They seem t9 be very selective on what they accept, which i appreciate. Equally important was the transaction. We worked with Mike who was fabulous. Hands down, the very easiest vehicle purchase I've ever made, and I've purchased several. It took me longer to get my credit unlocked than it did for him to process the paperwork. This is a dealership that isn't corporate, it is family owned - and this family understands their business is their reputation and they exceed at all levels. If you are in the market to purchase a preowned vehicle I HIGHLY encourage you to check out their inventory. They will be the 1st place I look when I want another vehicle! Thank you Auto Outlet for being a stand-up business with a great selection of good vehicles!!! Until next time - Natasha
We had an awesome experience when purchasing our new to us car. Mike was very personable, no pressure and very positive experience. Thank you, we love our car.
I found an F150 online and contacted Auto Outlet, speaking with Mike Jr. about it. He sent videos showcasing the truck’s interior and exterior, highlighting any flaws. He also started the engine so I could hear it run. Living 500 miles away in Montana, I purchased the truck over the phone. The process was seamless, with the dealership coordinating with our bank to ensure all paperwork was correct. When we drove to Tacoma to pick up the truck, it matched Mike’s description perfectly. He was transparent about every detail in the videos, which I found refreshingly honest for the used car market. I wouldn't hesitate to deal with these guys again!
Auto outlet of Tacoma is a great car dealership with good customer service, good vehicles etc. Dan, Shawn and the crew are wonderful. I got a very nice vehicle at a wonderful price and I’m very satisfied. I’ll definitely be coming back in the future. Thank you for the great experience .
We came in with a vehicle in mind and Mike Jr helped us from start to finish and made it super easy. We had a wonderful experience and love our new 2015 Subaru! Thank you Mike it was a pleasure!
This is way overdue!! I am so grateful to Michael and Dan and Mike Junior for helping me get a car while I was still in Hawaii. When I got home there she was ready to go. So far so good!! I love my little car and I have named her Penelope.
Again, thank you so much for everything you did to make that happen!
If you want to buy a car from someone who actually cares, please go see the boys Tacoma Auto Outlet!!!
This past weekend I had the best car buying experience ever. My wife and I stopped at Auto Outlet to shop for a Mini Cooper Countryman. Dan showed us their selection of Minis and was very helpful, answering all of our questions. All of the vehicles we looked at were in great condition and very well presented. After a brief test drive we chose a beautiful Mini Countryman. Dan made the buying experience very easy and he was a pleasure to deal with. This family owned dealership is excellent and I would highly recommend them.
Got a great SUV for an awesome price from these guys! Solid vehicle and I love it! Friendly crew and very helpful; I dealt with Dan and he was great. If you're in the market for a used car, definitely stop by their lot. I was referred here by my son, who also bought a nice car from them. They have a very nice selection at more than fair prices. The vehicles aren't junkers; they're clean, well-kept used cars. I get a lot of compliments on my '01 Ford Escape (which I'm in love with, had low miles and incredibly clean) and everyone is in awe at the smokin' deal I got on it! Thanks Auto Outlet of Tacoma!
I purchased the CLEANEST car from this dealership. I was assisted by Dan. The sale was clean, fast and organized. I waited a little over a week to post in case of trouble with the car. But after taking it in for a full inspection the car is in superb shape. I was in the market to find a reliable commuter car and Dan delivered. His willingness to help me with questions a week later shows it’s not just about the original sale but truly wants you to enjoy your vehicle.
Process was super easy and straightforward. Found a car we liked and purchased same day got information for keys and anything we may need repair-wise. Thank you!
Mike and the folks at Auto Outlet were great. We came down to find a car for my daughter and found one they just listed online. When we got there, there was no high pressure sales, just honest info about the car and an easy test drive process. Once we decided to purchase, it was the easiest, fastest car transaction I’ve ever had. Mike even ran financing for me to see if they could beat the rate I got from my credit union. They couldn’t, but there was no pressure to take one of their financing offers. They also worked with me while I finalized the loan and I picked up the car a couple days later.
One of the things that really stood out was they spoke directly to me, not to my male partner who was just there as my ride. They also didn’t condescend, didn’t question my car knowledge, and didn’t try to make me feel dumb in any way. I also felt completely safe on my own when I went to pick up the car. Any woman who’s dealt with car salesmen or contractors knows exactly what I’m talking about. On top of that, they had a good selection of cars at good prices. I’ll definitely be back when it comes time to get my youngest his first car!
Mike and the team were amazing. At the last minute I opted for another vehicle, which was no problem for them, but they got me a much better interest rate than another bank had initially quoted me. I was in and out, treated with respect and kindness, I will be a return customer. If you are looking for a used car, truck, or van....you need to talk to these guys. Support local, family owned. Thank you Mike Jr, you all made my day.
I dove 45 minutes to this dealership to look at their vehicles and was really impressed by their quality and pricing. Family owned with amazing salesmen. Mike helped me find my new car and his coworkers were great too. No pressure what so ever, best car buying experience I have ever had! I already have recommended them to a neighbor and will continue to do so to anyone else that is the market for a used vehicle.
I was in a tight little pickle and needed to buy a car within 4 to 5 hours before returning my rental car. This business is filled with warm people that want to meet and exceed your needs. Even with all the stress I was under I felt like I could breathe, because I was being taken care of both professionally and emotionally. I absolutely adore my little car I bought a few days ago, it’s my new favorite car I’ve ever owned in my life! I’m GRATEFUL for this business, I highly recommend to everyone.
Recently got my 2011 328i from Auto Outlet of Tacoma , Mike was great the whole way from start to finish everything had been easy to deal with , loved the way he’s doing business and doing the best to keep customers happy too ! Highly recommend this place
My first ex is a car salesman so I have a natural fear of car sales (lol) but I have to say: The entire staff and especially Mike restored my faith in good, honest people that can also sell cars! What?? Thank you thank you for the excellent handling of my deal from the moment I called to the moment I drove off behind the wheel of the one specific car I couldn't live without. I named her Stella and am posting a pic from our road trip last week. Trust is hard to come by these days, but Auto Outlet of Tacoma has mine!
After searching for two years for a 100 Series Land Cruiser in Atlantis Blue Mica I finally stumbled upon one at Auto Outlet of Tacoma through a third party search engine, CarGurus. The photos depicted the vehicle as-is in true form. The Carfax was proper. I quickly called and spoke with Mike, the son of the owner of the dealer explaining I was out of state but willing to buy sight unseen based on the Land Cruisers service history and condition. He promptly sent me requested detailed photos of specific areas of the SUV. He took a deposit and I wired the funds shortly after. He had paperwork fedex’d overnight. I booked my flight and picked it up and the 100 Series was in said condition depicted in the photos. No hassles. No pressure. The way transactions should be anywhere. Thanks again Mike!
Great car buying experience. Didn't get hounded by sales person. Paid a fair price for a car there. Friendly and helpful staff. Would certainly do business with them again.
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