Our car broke down on the way back over the pass to head back to Stanwood. Not only did they help us, but they went above and beyond. They explained how they could help and were honest. Truly took the stress out of a stressful situation and treated us like a million dollars. Even making sure 100% that we had a tow and a plan to get home 3 hours away! Not to mention it is a holiday weekend. To say the least I was super impressed. Good people, amazing service, and a true care to help others.
Awesome folks! Highly recommend. They worked me in for an emergency repair when they were obviously busy. Honest and upfront and did great work. A true asset in the valley.
I have a cold air return chip on my 93 Ranger and they refused to work on my truck claiming it had been "modified". Charged me $100 for doing essentially nothing. Would not recommend them
We were visiting the area and discovered gas raining from our under carriage. They squeezed us into their busy schedule and had us back on the road in no time. Professional, kind and fair. It’s also probably the cleanest shop you will ever see! Can’t recommend highly enough.
Our check engine light came on after a long hot trip with our 5th wheel trailer. We stopped in and they scanned the engine and were very professional. Wished we lived closer so we could use them for truck repairs!
I highly recommend using E&M. It feels like they are always bending over backwards for me! I had a tune up a few days ago and Bre (one of the owners) drove me to work after I dropped my car off and then when the job was complete they dropped my car off at my work because they were leaving early for the day. It's only a few blocks away but HOW SWEET.. They are just such kind and genuine people!
They could not service our car because it needed to be done by the dealer. But they were helpful in getting it diagnosed and helped us get back on our drive from Texas to Western Washington.
You could eat off the floor of their shop, they keep the whole premises very very clean. Most importantly the auto work I had done was quality, timely and affordable. I would go back to E and M again.
Brought in my car with a bent drive shaft. They had time to look at the same day, found a used part and drove an hour to pick it up that night. Had my car fixed the next morning and saved me $750. Thanks guys!
Excellent. We dropped off a truck we were excited to buy. We wanted to have E&M check it out first. They found a major issue that would have been an expensive repair in the near future. We're not going to buy it. They saved us a lot of money.
The best work at a fair price. They have never gone over their quote and always seem to get more than I pay for. And besides all that they are nice guys!!!!!!!!!!!!!!!!!!!
I was towing my 22 ft trailer when my left fuel pump decided to quit, and to add to the problem the fuel transfer switch failed causing my fuel from my right tank to be pumped into my left tank. I was stuck. Can't run on the left tank and when I switch to the right tank, my left tank overflowed.
Thanks to Ernie and the crew at E and M Automotive, I was back on the road in short order. Very reasonable rates and they stopped what they were doing to help a motorist in distress. Thanks guys, you are the best
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