What clients say about Matchett Towing in Wilbur (WA)
The service was top notch. They were very speedy at arriving and were able to pull the car out of the ditch in no time and without causing any damage to the vehicle. Their price was very reasonable as well. They will definitely be the only tow company in the area we call for any future towing needs!
The service that they provide is very very good and they even went out on a Christmas Eve night I'd like to say thank you again for doing that and they will help and work with you with what you got give him a call the next time you need any tow service or anything
Great people the husband and wife are wonderful super nice would give 10 stars if I could im with then right now super nice way better that Johnson family towing they are not nice at all
I called Matchett on a Friday after hours, on Halloween no less, and Mike answered right away. Our daughter had struck a deer in what felt like the middle of nowhere. He explained how he could help and executed flawlessly.
The perfect balance of compassion, communication, and action.
Our family appreciates the excellent service. Thanks again, Mike.
Mike and his team went above and beyond to make sure my daughter was taken care of when her truck broke down. They stayed with her until I arrived to pick her up, making sure all was safe. If there was a higher rating than five stars, I would happily give it. Excellent man to do business with. The cost was excellent. I would have paid more because the service was above and beyond.
Amazing service! They answered right away and were quick to come help. They communicated throughout the process and were happy to stay with me for over an hour until my ride arrived. Absolutely 100% recommend them!
⭐️⭐️⭐️⭐️⭐️
Mike and Kristen at Matchett Towing are amazing! My pickup broke down while towing a trailer and they arrived within minutes, got both truck and trailer to safety, and even recommended a great local mechanic. Kind, professional, and truly care about their customers—if you need help in Lincoln County, call them first!
We had ourselves in a very dangerous situation when we called Matchett towing on a holiday weekend. With no hesitation, they were there right away and saved the day. They knew exactly how to get us out of the situation and were so confident it put us at ease. They were professional, knowledgeable and friendly. I would highly recommend Matchett!!
Highly recommend calling them if you find yourself needing their service! Reasonable price and outstanding customer service! They worked with us and they made sure we got our car back. Mike went above and beyond! Thank you
Matchett Towing saved us! AAA’s only tow truck that could handle our motorhome was in the shop. Very careful with our Moho and double checked everything.
After a breakdown on the highway and AAA couldn't get us help until the next day, Mike got me to a local camp site and got me in touch with a mobile mechanic for a fraction of what it cost without his knowledge. My road trip went from a potential disaster to a great lesson in how lovely the people in our state can be. A heartfelt thank you!
Like Family.
In my time of need they kept me posted on thier trip out to me to reassure that I had help on the way.
They were very knowledgeable on thier job and process that involve thier work.
Very sociable! It was like having a conversation with a close relative or battlebuddy
I appreciate all they did for me!!
Excellent service. Friendly, communicative and helpful. You never hope to need a tow truck, but if you end up in that situation, Matchett Towing is the one to call!
He is very professional, he is nice and willing to work with you. Will definitely be going back and using him when we need to. And most definitely will recommend him to anybody that needs a tow.
The folks that helped me today were the nicest people I met and were quick with getting my car onto their truck. I was very relieved that it was quick and simple and as well as being very good on pricing. Glad they were available and have my deepest gratitude.
My son's car broke down between Wilbur and Grand Coulee. Tried to work through Progressive and the tow was going to take over 3 hours. Did not want my son waiting by the road for that amount of time. Called Mike directly and he was there within 20 minutes. Towed it to his shop and I got there the next day to work on the car. He was extremely helpful, even pulling a part from his inventory to put in my car. Would not take payment for the part of even take a tip when offered at the end. If I could give a 10 star rating I would...highly recommend. He and his wife demonstrated what it means to be "good people". Thanks Mike
The service they give is top notch! Quick and responsive, professional and friendly! Hard to find people like that these days! I highly recommend them for any towing need!
Mike towed my car from Wilbur to Spokane for a very reasonable price and were professional and courteous. He even turned around after he left and jumped my vehicle after dropping it off. Thanks again.
Great communication, got there fast, and was very nice and professional. Also very helpful even when it turns out I didnt need a tow (user error, not vehicle). I travel a lot across WA for work and have save their number if I ever need them. Good business and great person.
Matchett Towing provided a fast and hassle-free experience when picking up and dropping off my car at the mechanic. Their service was prompt, professional, and efficient, making the process stress-free. The driver was courteous and handled my vehicle with care. Highly recommend them for reliable towing services!
I HIGHLY RECOMMEND Matchett Towing!!! Family Owned/Operated Company with a big heart. 💖 Mike & Kristen were so efficent/kind & helpful l was dazzled! 🤩 Very Blessed they're in Lincoln County & if/when I'm elsewhere they will still get my call. LOOK NO FURTHER=The Best. 🙏
Hands down best company for towing and roadside assistance. Mike and his wife worked hard to get my trailer off the road and made sure it went to a good and reliable shop. I wouldn’t call anyone else in Lincoln county for a tow. 10/10 service, care, quality and so much more. If you need a tow call Mike and he’ll make sure you’re taken care of, no matter your circumstances.
Mike and Kristen really came through for us today. Our F450 duly seized up towing our Toy Hauler and they came to our rescue. Mike had to tow the truck separately to one destination and then go back for the Toy Hauler and tow it much farther to another destination . They were both very heavy loads but Mike and his truck did the job. Meanwhile Kristen took me separately in her own vehice, to a rental company to get a rental for us. This entire process took the entire day but they were a Godsend. Very kind, professional, helpful, knowledgeable and just all around amazing people. They both went way Above and Beyond. Thank you both so much and this world is a much better place with you in it!- Marci and Darren
Our truck broke in the middle of nowhere had broken arm for the steering wheel and Matchett Towing towed our truck to les schwab . Highly recommend them
Great people, great service! They were fast and reliable. In stressful situations where you need a tow it's so nice to be greeted with kindness and people who truly want to help 💙
They helped when no one else would and for a great price I can’t say enough good things about them. They are true to earth good people and will help you no matter your situation. I will never use anyone else
I broke down on the highway. They were there in less than 45 mins. Fast. Efficient. Affordable. Absolutely Professional. Kept in touch with me which made me feel safe and not stranded. Worked with me. Competitive rate. Highly Recommended!
I recently found myself in a sticky situation, quite literally, when my vehicles got stuck in the wet, muddy land I live on. Being off grid, access to town for essentials is essential, so I was desperate for a solution. Naively, I thought my 4-wheel-drive Subaru Forester would be the answer to all my problems. However, I learned the hard way that Subarus are not invincible and I found myself in need of assistance.
That's where Mike at Matchett Towing came to my rescue. Mike and Kristen showed up in their big towing rig and pulled me out of the mud. I cannot thank them enough for their timely and professional service. They arrived early in the morning, were great communicators, and showed a level of professionalism that was truly impressive.
Since that day, I have been able to get into town and buy food for myself and my animals, thanks to the amazing service provided by Matchett Towing. If you find yourself in a similar predicament, I highly recommend giving Mike a call. You won't be disappointed! You will be back on the road. I don't write too many online reviews. But I felt compelled to tell the world about this great team of people running this service.
I hired Mike and Kristen to move a shed for me from Wilbur down to lake Roosevelt. My property is down at the bottom of a steep canyon and then up a very steep incline to the top of the property. See the pictures. The “Can Do” attitude of them is outstanding! Excellent price and even better service. Do not hesitate to give them a try. Keep up the great work at Matchett Towing!!!!
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