Gal there was great, answered all my questions, walked me through the Salesfloor. Showed me some great options for interior doors. Come check them out. Support local businesses.
I haven't been there
in a long time since I got my last window from this guy's, and I started looking for a costume size window, and recalled about them because theyre unbeatable prices and faster delivery, I'm so happy they're still around.
I used to shop the North Bend location which was located 5 minutes from my home. I really miss having that location nearby. Based on my previous experience it will still be worth driving down to Maple Valley.
Took my old screens to them to get new ones made. Picked them up and only 6 of the 13 fit. Had to take the 7 back to get redone and was charged a fee for the change. Only 3 of those 7 fit and had to take 4 back once again. Was told I was my dimensions must have been off. Explained I brought original screens from windows, did not supply dimensions. When I took them was told I should have marked screens with changes but had explained before you cannot mark screens that are too narrow, and had told customer service guy what the changes were that I needed. Very rude guy and must be a family member to have a job there.
I ordered my windows over 4 months ago. Originally, they did tell me we would have them 6 to 8 weeks. I was ok with that. then i was told that i would have them delivered on the 31s of march. I know windows are delayed. But since i have called to figure out where my windows are at, i have not herd back and it seems no one is answering the phone.
Very rude customer service and not helpful when helping my elderly parents pick up their windows. We Asked several times where to go and wich ones were my parents but they walked off. It Took forever to show where my parents windows were and there were no other customers to hinder the help.
The family will not be using this service in the future nor recommending the use of this buisness
Good service
Good stuff
Fair price
They helped me loading my windows
They are wearing mask
They answered my call right away
Thank you guys for the good service ?
We shopped around and we could not find a better price. We compared to Frank Lumber and Husky doors in Lk Stevens. The price was far below the other stores for the same/equal product.
Really helpful staff, didn't feel pressured at all gave me all the info I needed. They couldn't of done more, Love my new mantle. Very reasonably priced, people who are saying its expensive have no idea in the value of good craftsmanship, knowledge and service. I will definitely be a returning customer thank you
These guys are very helpful. Even if you dont know what your looking for or are new to remodel or new to working on your house they are willing to explain and help you understand. I would highly reccomend them to anyone looking to work on their own home. And their prices are far and away better than HD or similar hardware stores.
You would expect, precise doors if you give them all the required info. Got generic doors after explaining what I needed replaced. Only 3/4 inch off on all the doors.
We have made several purchases from Millwork Outlet over the last 12 years. Every time has been great. They listen and they offer informed options and information. We have unfortunately even had to call on them for a small warranty repair. Again they were helpful and provided spot on expectations around the vendor and the repair.
We had an order of primer trim boards which had heavy overlap marks and patches that needed to be sanded and reprimed prior to install. This took quite a bit of extra labor; the employees were quick to be on defense and had a very unpromising tone about looking at the material and whether they would even send it back to the manufacturer.
I understand if it was a manufacturer issue, but as a vendor I would expect a company to stand up for what it sells, take care of the customer, and work it out with their manufacturer on their end.
It would have been a good value IF it wasn’t poor quality. We also had doors ordered that were improper size and swing orientation, but with contractors on site and timelines, it became a wash to try to deal with Millwork Outlet again.
Going with Dunn from here on out.
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