All City Auto Body in
Port Townsend (WA)

Just a little scrape on the back quarter panel, but it couldn't be repaired. It needed replacing. Roger and the guys got 'er done just before closing on the day promised. AND the car was spic and span! Beautiful! And unexpected! Thanks guys!

I went in this morning to get an estimate for our vehicle, and the person who came out for the estimate was very unprofessional. He didn't even give me his name nor give me any information about the next steps in the process. He also didn't explain anything of what he was doing. I don't know if he was having a bad day or what, but I will never go back nor recommend anyone to go there.

We came to All City Auto Body to get an estimate. The person who we talked told us that the minor scratches in our car would not produce rust. We appreciated his honesty and kindness and will definitely use this business in the future.

Mike R came to our rescue last night at Port Ludlow. He knows his stuff and really helped us out! Can't tell you enough how much we appreciate him!

They did wonderful work fixing my Tacoma. The front drivers side was bashed in, and now it looks like new. Paint matches perfectly!

What stellar service!! Mike was so fast, gave us great advice on when to use AAA vs insurance for towing, and went out of his way to drop us off at a local spot. Highly recommend, but hope i don't have a reason to use them again. 🤞

I have had to call ACAB, once for a jump, and and last week to pull me out of the ditch after the snow storm. They immediately dispatched a tow truck so wait time was 30 min. Mike is 'Da Man.' Pulling me out was more technical than just a simple tug. He had to maneuver the tow truck a couple of times to pull my vehicle out and do several separate lifts and pulls. He did it and no damage to my vehicle. He cleaned the the dirt out of my front wheels and shoveled the large mound of dirt I plowed up. I HIGHLY RECOMMEND ALL CITY TOWING AND CONSIDER YOURSELF BLESSED IF MIKE IS THE RESPONDER.

I had my class B van towed by Mike, their RV towing expert. Mike was extremely helpful and very efficient. In addition, he helped me recover my runaway dog who 'escaped' from the RV when I momentarily left the door opened! I highly recommend using their most professional service.

It was expensive but my own fault my car was impounded. They stayed open late for me and we're super helpful, friendly and accommodating. I am grateful.

Have had great success with them in the past through AAA claims. They're fast and courteous. Roger spent 5 minutes taking pictures of my vehicle, said three words and spent two months to get me a quote. Only to tell me they dont have a painter and cannot help. I guess that's on me for not trying other shops while I waited. Staffing issues aside Aimee was amazing. I hope they get it sorted.

Shout out to Mike for being the greatest and best tow truck operator in the world! He has come to my rescue several times, and is always friendly and efficient, despite working pretty much 24/7. Mike, you rock!

I talked to Jan and explained my locked out predicament...she was super nice and she was able to send Mike as soon as possible. Mike is a pro - he was able to unlock my car in a jiffy!

These guys towed my Jag from Brinnon to the Autoworks in Port Townsend. The transmission was locked up and electric parking brake engaged. They got it sorted out so they could roll it onto a tilt bed trailer with damaging the transmission. They took really good care of the car and made sure it was correctly unloaded in PT Thanks guys

Went for an estimate for a fender bender. The guy was knowledgeable and polite, prices were reasonable. Sold the car, so work was not done so I can't give 5 stars.

Got stuck in a ditch needed a quick pull out called and asked to send someone out, was told I would be called back with a time. I called them back after 1 hour of hearing nothing. They still couldn't give me a time told me hopefully in 40 min. Another hour goes buy and they still cant give me any indication that someone will be out but if they had told me at the beginning that hey maybe it'll be over 2 hours I would have gone with a different company and I'd be out of this ditch. I will never call these people again.

I had my car towed by All City Auto Body and Towing 2 days ago and am very happy with the service they provided! They were on time and Dusty was so nice and really great to work with! Will definitely use their services again!

Had emergency, not only did the driver show up in a decent amount of time but he also changed trucks so he could give us a ride back to our motorhome. Went way above and beyond. He had to go a good distance and was very friendly.

Courteous and professional service. Excellent communication. Highest quality workmanship. Read ended by uninsured motorist. All City towed and repaired vehicle to show room quality appearance. Thanks!!

Picking up a car that was sold and never switched over. It was trashed and battery dead out of gas. Needless to say we needed a little help and patience. They were very friendly and did all they could to help us out. They were also very quick and professional

I recently purchased a Toyota Prius and allowed my bumper to get to close to the curb (twice!), causing it to crack and begin to pull away from the body. Roger came to the rescue and repaired it so that the damage is barely visible and my bumper is intact enough to brave the car wash! Very affordable and excellent work. I highly recommend this establishment.

Worked long distance with this company, to get some vehicles removed from a property we own. Telephone conversations with several staff members, all who have been most helpful, professional courteous, and friendly. Work completed satisfactorily and promptly

Quick, fast, and reliable service. Jump start/towing was a bit pricey at $65. But I understand that the drivers are paid for their time in addition to any services 💜

These guys have saved me more than once!! Not only do they fullfill my auto body needs, but they are always available to talk. Thank you, Jan for all the amazing help! Love you all to the moon!

Called and got a quote. 10 minutes later he was there loading me up. Nice guy. 10 minutes later he was putting my rig right where I needed it. Filled out the bill, and it was less than what I got quoted! When does that happen? Rarely. Hopefully I don't need them again. But if I do that's alright.

So we slam down the back hatch and one of the straps from our bags gets caught in the door latch. Now the hatch won't open and as soon as you start to drive there is a beeping alarm sound. It is a nonstop drive you nuts sound. I call the enterprise hotline and they tell us to go to Polson thirty miles away and they will switch out the car. I suggest going to the Toyota place in town . They say fine they will reimburse us. No Toyota dealer in town . Somebody suggests Don's Auto. We go there and he points us up the street to City auto body. The guy is really busy but after twenty minutes he comes out starts yanking on things . Finally he leans back and heaves with both feet against the hatch back as I try to open the door. Voila it works and the guy would not take any payment. My faith in America is revived. Boris Whitehorse, Yukon

These guys were very helpful in getting my truck repaired. They didn't do the work, but pointed me to a local guy who did. All in all I highly recommend, as I value a business who is honest and looks out for what will best serve the customer. Highly recommend.

We took the ferry to Port Townsend to save the hassle of traffic on I five and our car broke down at a nursery called far reaches. Thanks to the efforts of Sam and Geno they got us on the road again saving us untold amounts of money. They were patient, kind, and extremely helpful.