NAPA Auto Parts - Whitehead's Auto Parts, Inc. in
-
Address:371 N Forks Ave, Forks, WA, United States
-
Rating:
-
Phone:
-
Methods of Payment:
- Credit cards
- Debit Cards
-
Services:Auto parts store
-
Website:
-
Zip Code:98331
Working Time and Location
What clients say about NAPA Auto Parts - Whitehead's Auto Parts, Inc. in Forks (WA)
-
As five star as five star gets… During a recent road trip I needed a package shipped to a UPS partner so I could pick it up on the road. Whitehead/Napa readily agreed, and when the shipment is delayed, and I was not able to receive it in person, they facilitated me emailing them return labels, splitting the initial box into two, labeling and shipping the items for me. They would not accept any compensation for the service, plus they run a great auto parts store in addition to the mailing services. Wish I was local so I could give them more business. Thanks again, Karen!
Oct 08, 2025 -
**Last few times ive been greeted and said farwell to, so now I'd say it's 100% ~great service with a great smile~ Thanks guys ?***(update 9/7/25) Although they have what I need, customer service is always lacking. Never really greeted when I come in. And the last time, literally, the only words I heard were "$7.29". Other than that, not even a nod of `ok, you're good to go`. I was handed the machine to tap my card and given a receipt. I finally said "have a nice day" to which I did get a "you too". I will shop here cause the options are limited, but I won't ever expect service with a smile.
Sep 07, 2025 -
Fantastic NAPA! We were on a motorcycle trip, when we were experiencing an issue with a helmet. We were able to order a helmet and have it shipped directly to the store which fixed our issue immediately. The staff was super courteous, Jason the manager was a pleasure to deal with! Wood stop there for any other issue car or motorcycle related great place.
Aug 10, 2025 -
Shout out to the gang at Whitehead’s! We were traveling from Canada back to the states and needed a UPS location to have items delivered and shipped. I called to make sure that I could get the shipment received and was greeted on the phone by Nick, he was extremely friendly and knowledgeable. We pulled in a few days later to retrieve the items and pack up some to ship home. Everyone there was very helpful, friendly and accommodated our needs. Thanks again fellas!!
Aug 10, 2025 -
Excellent customer service, just like the good old days. Very friendly and willing to help you get what you need for your car,truck or trailer. 2 thumbs up
Jul 12, 2025 -
I went in yesterday in a panic because my car was making a terrible noise. I'm from out of town, so having a working car was a necessity. I went in for a diagnostic check and was quickly taken care of. I unfortunately didn't get the name of the man who helped me, but he was very knowledgeable and took great care of my car. If I could give more stars, I would.
Jun 22, 2025 -
I took my car in because it was making strange noises and the employees came out and inspected everything and helped us out and got us going back on our way. They took such care and concern for our car and did an awesome job.
Jun 22, 2025 -
Awesome parts store! Very polite, friendly and helpful cashier (unfortunately, forgot to ask his name) found a rear wiper blade on my car and even install it! They also have a lot of truck accesories like big truckstops
May 21, 2025 -
The guys all here sre so friendly each time I go in. And also have patience and will even explain things to me and Im like not even close to being a mechanic. Great job guys. Oh and they will carry your heavy items to your car or install something if its super simple. Lol
Dec 11, 2024 -
I go here often to send packages and sometimes pickup other things. They are very nice every time.
Nov 12, 2024 -
Best NAPA store I have been too. If they do not have a part, they search for it. There is no quick answer of "nope, not available " they actually go to other store on line searching. Great place to get parts! Helped me out tremendously while I was working on my Dodge 1500 4x4 AND when I needed to drop off a UPS package!
Oct 09, 2024 -
Great guys, out of town shop foreman here. Confirmed w scanner, code,cleared and back on road. Tx guys gd karma my friends
Sep 16, 2024 -
Top notch service, especially Dylan, as they helped me swap out an alternator and get back in the road! Much appreciated.
Aug 03, 2024 -
What a great and helpful staff. ? Really appreciate having them in town... car parts, supplies, welding equipment. They are also a UPS drop off point.
May 08, 2024 -
Service was amazing, I walked in like a dumb blonde not sure how to put car LED lights in and Jason walked me through step by step on what to do, and how to do it right. Thank you!!!
Jan 27, 2024 -
Great service. Quickly found the wiper blades for my old VW camper and even installed them in pouring rain. This level of service is hard to find. Excellent!
Dec 02, 2023 -
Nicest people work there! Jensen was god sent. We had battery problem and our car was not gonna take us to Seattle! Jensen helped us to diagnose the car problem, which wasn’t even the battery! It was the alternator! He helped my husband to replace the part and we went safely back on the road again. Thank you Jensen!
Jul 18, 2023 -
Great experience. Especially the counter boy Frank. He knew exactly what lube I needed for my driveshaft and even helped me pump it , right in the parking lot! Will definitely return for the helpful service. I definitely felt like I was in good hands.
Mar 10, 2023 -
I have visited Whitehead's several times over the last few years and they have always been helpful. Even during Covid, when in-store shopping wasn't allowed, they would let you call in orders and bring to car. Most recently I needed a special.size rivet that no one in town stocked. They were able to special order for me and I got them in just a couple days. Awesome service, fun guys.
Aug 12, 2022 -
Great, friendly, and knowledgeable staff. They helped us get all the tools we needed to change our spark plugs. Being from out of town, we had to change them here. They were caring enough to come check on us, and even gave us in town food recommendations.
Jul 27, 2022 -
Amazing staff went above and beyond to help us find the tools and parts we needed. They didn’t try to sell us things we didn’t need. Customer care is definitely #1 here.
Jul 27, 2022 -
Nice to see a chain store near me and im sure the residents find it's convenience usable i wood. Because i tend tword support to smaller businesses im torn . My problem is this. Why should rural community citizens have to choose between low costs and convenience and well, home? Business opportunity and growth. When a company like Wall Mart decides where to open a brand bottom line, there appears it's sole consideration. What is happening there? If I look closely at this dichotomy and then from a broad socio-economic broad view. To me personally this community appears to have been for reasons I can only assume lay rooted within narrow sights where opportunism losses it's truer meaning as blended beside a veag promise synonymous to its simplest branch opportunity a better prospect of a footing and a gamble nun less. If rual America is indeed it's backbone why not would a company like Wall Mart have if not legally then moral obligations tword the general welfare tword such communities. My solution would be to impose a fee upon any business model that has gross and growth potential so great as to render small business obsolete. Fees should be distributed specifically to small town companies and businesses as supplemental support to more remote areas whose business are grossly disadvantaged as direct result of the staggering warp . Inevitably capitalist buisness molde does always and with very few exceptions cripple the delicate nature of the small town business communities .Economic misproportion is a bullying and op opportunistic approach practiced regularly and freely lacking scrutinous oversights as evidenced when collapsed small town structure lay quickly fractured, abandoned, unprotected. When this pattern occurred before my eyes 10 years back I watched as familias sold there familias homes of generations to weather a recession. The turnaround was swiftly apparent to those displaced when investing firm's impose without regard a blue print mass production in an onslaught transmission of a community's Identity gives way to capitalist plagiarism unscrupulous serenely if not illegal. How does this happen? Well excuse my novices I'm not by far an expert in economics and my math skills would not likely exceed the 3rd level grade. But do you know who is? Economic field educated and versed.....? Yes. Capitalist buisness ventures are like a small colony of strangers whose only practical purpose is to capitalize upon. That's it. It doesn't care what or who or why it just does. A venture has a purpose and the purpose is to erect a model for the purpose of extraction. The extraction commodity is Paramouno to communal , monetary or environmental issues or interest. Taking into consideration how in rural life circumstance, environmental impact would most certainly encompass and effect individuals family's as a venture running as blind ubjectiv with very little if any socal interest that the underlying variable lack of societal investment exacerbates . No wonder biggest business fail to extend services to less accessible or remote areas whose population excluded are with intended marketing and with surgical precision. The practice can only be perceived as malicious and dismissive to a cross section of taxpayers who in real numbers represents nearly half the us population as evidenced last week a hair thin margin the entire divide between a winner looser frame for appointment of civil servant roles like president and vice president into the bound duties in n services to the public, Americans who by definition America should be afforded in equal opportunity to reasonably assess to affordable comfortable life standards as present cul Coulter American Standards do dictate in gouache spectacular and relentless using all and any meidea to its disposal where is convenience of access apparently a one way street. The assement is not as claimed by both parties just weeks proceeding an election process with a coveted post in balance. last week a voter is valued a week later disposable .
Nov 19, 2020 -
Never have I had am experienced that I had with these guys. Very helpful. Thought we were going to be stranded for an extra day. Thank you for all of your help getting us back on the road.
Aug 11, 2020 -
Excellent, top of the line service and very personable. A team effort exhibited in making sure I got right equipment for my needs. Highly recommend for their service and professionalism.
Jul 03, 2020 -
Single mom always trying to do everything myself so i spend quite a bit of time at the part store. The staff here are beyond helpful and never screw me over. Everything from special odering parts to making sure I'm not buying parts I dont need when they can tell I dont know what I'm talking about. The staff is friendly and extremely patient when I'm trying to explain noises in terms that dont make sense :/
Jun 20, 2020 -
They were nice enough guys and they didn't have my part in stock which was understandable. The only 1 that gave me the time of day didn't seem to very knowledgeable, I am just a"girl" and that's not where the money is.... ,? Now that I think of it in take back my 4 starts and only give it 3 stars after all.
Jun 24, 2019 -
Justin helped us get back on the road again for our road trip when our battery died. He sold us a new one and quickly installed it for us too as we didn't have tools on hand. Super cool dude, we were grateful to have his help.
Jun 07, 2019 -
Great service, free tips, and they tested my battery and alternator saving me from buying a battery I didn't need. Ordered me an alternator to he here within 24 hours with no charge till I pick it up. Couldn't be happier
Mar 27, 2019 -
Everyone is very helpful. Nice to be able to get whatever you need in a small town. If they don't have something they can usually get it the next day since they get deliveries 6 days a week.
Dec 15, 2018
Nearest Junkyards to NAPA Auto Parts - Whitehead's Auto Parts, Inc.
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked