24/7 Towing Services, Heavy Wrecker Services and Roadside Assistance operating in Chesapeake, Norfolk, Virginia Beach, Newport News, Hampton, Portsmouth and Suffolk.
Hours not specified
What clients say about Affordable Towing - Virginia Beach Facility in Virginia Beach (VA)
Terrible customer service! Waited for hours to get the car out of the Arctic location in Virginia Beach. Was told driver was coming from Chesapeake multiple times. I Uber there and was left standing in the rain, wind and beach chilly air until they made time and finally arrived. Ridiculous! 0 out of 10 recommend!!!!!
Kids car got towed It happens kid didn't pay attention not mad at towed company for doing their job. Call at 9 am to make sure they had the car and ask what the steps are for getting it back. I was told 200$ cash 200+ fee for card. OK sucks but I get it. Asked when we could pick up the car I was told any time, we are open 24 hours. 40 min drive to VA Beach after soccer game, no ones here. We called the number at 3:20 pm told someone will be here in 30 min. 1 hour later we call back sorry we had a call in Chesapeake we have to handle 1st we will be there when we can. 5:20 rolls around we call back oh yeah someone is on the way 30 min or so. IT IS 6:20 still NO ONE. At this point they should pay me for my time!
Got into a car accident last night not my fault cops had my car towed to this facility the lady is the rudest person in the world who ever answers the phone has no customer service at all telling me that she's not at a lot that someone should be out a lot 24 hours a day she is the rudest person in the world
Took my mother's car from infront of my apartment building i was borrowing her car because they put a tow sticker on mine for old inspection sticker so I took my car to the dealer and borrowed her car they charged me 200 dollars and told me the city of Virginia Beach sets the prices but it was a private parking lot please don't use these people they get enough money stealing from people why they sleep
Frank and Scott were awesome! It is raining outside and they had a smile on their face! Thank you for being accommodating, I hope you both get a raise!
So i called in for a Tow and Repair. Trying to call Kemo back to come help me. But they wouldn't give me His number Why? So I left my information. And got hung up on not once but twice by CJ. I could have been more polite. But that's blatant disrespect . My is as green as anyone's. If yall havin a bad day don't take it out on your customers. Geez !! Keemo seems to be a real nice Guy. Hope i can get some help. Thank You
If I could rate NO STARS I WOULD! This place is a joke and they need to be shut down. They say they’re 24 hours but they ARE NOT! When they are closed they send a tow truck driver out and they take FOREVER to get to the tow yard and will give you any excuse they can find to justify why they are late, etc. They will tow your car before they open and after they close so you won’t have a choice but to pay the extra money for the “storage fee”. WORST TOW COMPANY EVER
Apr 04, 2025
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