Let me reschedule to 30 minutes after my appointment bc my vet appointment ran late and was super nice about it. Started my car TWICE after my dumbass turned off the engine when they started it the first time and didn’t even make me feel bad for my blunder, then followed me all the way to auto zone to make sure my car made it there to get my new engine. 10/10
I had great service with Ken. He was able to pick my car up within the hour of calling, and is very transparent with pricing. He is very knowledgeable and skilled with what he does. I definitely recommend his service, and will use it in the future.
I had a dead battery and a Little grandson I needed to pick up from school. My insurance roadside assistance company couldn't get to me for over an hour. Spartan towing understood my stress and worry. they arrived in about 20 minutes! not only did they get me back on the road, they followed me to my destination to make sure my car would restart and it wasn't a larger problem. They listened, they took care of me and they made sure I would be safe after they left. They are the best!
Spartan Towing gave a great experience for towing my car. They responded in a timely manner with excellent customer service both on the phone and in person! The cost was a little higher, but the customer service was so awesome, I actually did not mind the price, as they gave me peace of mind. If I need a tow job again, they will be my first call!
Great service, and right on time. They moved a forklift for us across town and the process from scheduling to delivery was flawless and very professional. Thank you from the Anchor Boatworks Team
Great service from Spartan Towing!! Thank you so much for your help today getting my car jumpstarted & making sure I got to the dealership safely for the battery replacement.
Absolutely the BEST customer service around, prices are very fair and it is guaranteed that Ken will take care of you. If anyone has any vehicle transportation needs I highly recommend Spartan!
Just had my truck towed by these guys. Called, said he was available, got everything setup, was willing to work with different times. Very friendly and helpful. Would recommend for any towing.
I don't often write reviews, but this one's about Ken and his team. He's one of those guys who's smart with an attention to detail and a whole heartedly good business owner looking out for his customers in every way you'd expect, but have a hard time finding. This was my first time getting a tow around here in Virginia Beach and from the time that Ken showed up to when he left - my 2021 Nightshade 4runner was in expert hands. Ken was able to not only explain everything that was going on to me, keep everything safe in a busy area, but also do it without wasting time or being inefficient with the tow. He's very aware of his surroundings as well to avoid anything damaging the vehicle, such as the small branches I had at my house that were potentially going to leave scratches. He went above and beyond by even pushing by hand the disabled vehicle into the exact position at my home I wanted it. The customer service was phenomenal as well over the phone, very good communication and concern for their customers. 5 stars is genuinely earned here by Ken and his team at Spartan Towing. As a business owner myself, I highly recommend you give them a call when needed. Thanks again!
I was in a tight spot and these guys really came through for me everywhere I called said my truck was too wide well Ken and butch came out and made it happen it was definitely a tight fit but I am so grateful for these guys and all they do 10/10 experience
They were amazing. Got my car quick and even offered me a ride to where I was dropping it off to save me a little money. Goddess forbid I ever need a car towed again I would absolutely use them again. Even the price was great
Butch came and saved the day! Not only was he fast, but he also went above and beyond by helping us figure out why our car cut out! He was very professional and kind during a difficult time! Thank you Butch!!
I can’t say enough for how grateful I am for fast, courteous and professional service from this company from start to finish. I had to arrange towing from out of state for my daughter and everything went seamlessly !!!
This company was absolutely amazing! They arrived when said they would and helped my daughter out. They were kind to her and got her to where she needed to go. 10/10 recommend and will definitely call them when needed.
I’ve used Spartan in the past and I will continue to reach out to them first. Ken was extremely careful with my vehicle and went the extra mile to make sure my vehicle was delivered to the dealer and key brought to my service rep. I highly recommend Spartan if you care about great service and timely delivery. Well done Spartan!
Excellent service. Tow truck came within 30 minutes of requesting. The driver who’s also the owner was very friendly and very polite. The receptionist who took my call was friendly and very pleasing to talk to. I felt like I was important to her. I highly recommend this towing company!
i called in this company, and they were able to tow within 45 mins of me calling! i drove a lower riding sports car, they ensured it did not get any scrates going up the flatbed and secured all four wheels tightly. they were super professional and dropped my car off at the requested site. thank you guys!
5/5 service, communication, and pricing. Ken promptly answered my call and any questions I had in regards to getting a vehicle towed. Transaction was smooth and expeditious.
Would 100% recommend to give these guys a call first.
Excellent towing company to work with. Answered my call promptly and easy to work with. Set a scheduled date and they arrived on time and delivered my car to the destination promptly. Great communication throughout the process. Will definitely recommend to anyone in need of towing. Thank you again!
Spartan towing is the place to go. My car had been sitting at the dealership for over a week to be looked at. I just wanted to get it towed somewhere else so my car could actually get worked on instead of sitting at the dealership service area for over 8 days. Called Spartan towing. They were able to get to us in 30 minute which I'm so happy about. The rate was very decent. They took pictures of the car before and after each towing. Overall I would go to Spartan again if I need my car towed. Very professional and friendly.
I had THEEE BEST EXPERIENCE w/ Spartan Towing. Let me tell you guys Ken has the BEST Customer service everrrr ! I honestly went through it & he stayed by side the entire way! First I contacted him regarding a car I had that had been sitting for a while due to deployment & I needed to get fixed b/c it refused to start, called a Mobile Mechanic to help me w/ the issue & he was trying to over charge me an arm & a leg for the services, feeling discouraged, I called him back & he walked me through everything, paid less then half the price at the auto parts store. He even came w/ me (being he was 30mins away) to make sure I wasn’t stranded due to the car stopping after the mechanic jumped the car. Gave me Advice stayed w/ me until he was sure I was completely safe and even followed up w/ me the next day. He asked for nothing in return & was very content w/ his decision. I trusted in Him & my issue was resolved. Bless his heart b/c we need more people in the world like him! Thank you so much Ken!
Ken with Spartan is exactly the kind of person you hope to find when you’re in a tough spot. He went above and beyond in every way when we had issues with our Jeep (don’t ever buy one of these ). He took his time on a Saturday and made sure our vehicle was well taken care of and also squeezed his truck into a spot I didn’t think possible. Many thanks Ken!
I had a great experience with spartan towing. My car had to be towed back to the dealership because my engine had blown out. Spartan towing hooked me up .. He was reliable, helpful and when a situation presented itself. The company didn’t leave me out in the cold. He had my back until the situation was solved. He even lost money helping me and did not complain.
Unfortunately my 79 corvette was stranded after an evening drive but Spartan Towing were able to get it towed in a timely manner. Ken and his wife were very friendly and didn’t take any shortcuts in assuring a safe delivery of my vehicle. 10/10 would recommend and will be using if ever needed in the future !
amazing! They towed my car so fast, gave these gentlemen a call and they arrived to my location in less than 20 minutes. Took my car With great care and brought it to norfolk even faster. With affordable pricing at $85 in total, compared to other companies i would definitely choose these guys again.
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