What clients say about Keith's Auto Sales, Inc. in Penn Laird (VA)
This is the second vehicle I've bought from Keith's. The staff are all very professional and friendly. I genuinely could not be more happy with the way I was treated and with the Jeep I bought! I very much recommend them to anybody looking for vehicle! I've decided to make Keith's my main dealership to work with anytime I need a vehicle in the future
Had my vehicle for sale, they bought my vehicle for more than any current offer I had. In turn I purchased a truck they had on the lot, the truck was priced cheaper than any other local truck I had found, they stood behind the vehicle and ensured it was at 100 percent during the purchase.
I purchased a Jeep from Keiths and during the process I asked about the difference in price from NADA and their price which was $8k to $9k more. I was reassured that all the extras made up the difference and would carry over in value if I ever went to trade it in. I have tried to trade it in due to the ride affecting my Military neck and back problems only to find out that being told that was nothing but a false statement to get me to buy. Yes I have reached out to both locations to try and make it right. Penn Laird location just offered to trade it back in at a loss of course and then I spoke to the owner who just kept saying you payed that price because it's what you wanted. Never would address the part of the salesman telling me false information. I asked about NADA value and trade in info when buying to avoid being screwed because im not going to pay $9k over value just because the like something, sorry. Again I would have never bought if I knew the truth because now even if it gets totaled im $9k in the hole because NADA won't pay that much. All I wanted was for someone to make a bad deal right.
Looking at their website these cars are overpriced. Very good selection of vehicles but not at those prices. I will shop somewhere else for a better deal.
My dad always loved going there even if it was to just shoot the breeze with his favorite salesman Matt. So who better to go see than Matt at Keiths when I was ready to go purchase Black Betty! Love this car. Thanks again Matt! I appreciate you! Go let those guys hook you up! You wont be disappointed!
Iv baught a tundra from them a year ago and picking up a corvette here soon. They are the best dealership around. And quality used vehicles are all they sell. I highly recommend them if your looking for your next vehicle.
I have purchased a few vehicles from Keith’s over the years. Recently returned to grab a new truck. Matt and Kristin provided great service and had everything prepped when I got into town. Big thanks for a great experience…again!
I’ve known about Keith’s Auto Sales for at least 40 years but had never purchased a vehicle there. That changed on July 5 when I bought a 2007 Jeep Wrangler from Matt May. The Jeep is in incredible condition with extremely low miles. My experience with Matt was one of the best person-to-person sales experiences I’ve ever had. Matt is an excellent communicator and went out of his way to make sure I was comfortable throughout the entire process. His follow through and commitment to excellent customer service is outstanding. Highly recommended!
We have bought multiple vehicles from Keith's. We have not been disappointed with any. Their customer service is exceptional. It is always a pleasure to do business with them. Their sales team goes above and beyond what is needed if them. We will continue to take our business to them whenever we are in search of a vehicle
My husband and I have been looking at another vehicle. We only had one. He started a job where he needed it us mine. I am geting ready to start a new job in a few weeks. We looked and looked and then I asked my grandma if she knew where we could get a used vehicle for a good price and all. She recommended Keith's & toled me to talk to Matt and I looked on the website and found a few things my husband would like. I called and talked to Matt at the beginning of the week and said we could come by at anytime. We won't off it Monday july 24th. But I look the day off July 22. We really wanted to use Matt and he was about to leave om vacation. So got to meet him and we talked telling us that it was no pressure to buy. We only was going to look and we said we wasn't going to leave today with a vehicle. My husband seen one he feel in love with. Matt asked if we wanted to see what the payment was and all. We said sure, he did everything,even went through the bank we bank with and was approved in like 15 mins at most. It was a little more then we wanted to pay monthly but we could get it with no down payment and leave that day. He let my husband and I talk for a moment. We both said we would get it because we needed another vehicle and I would have felt so bad leaving that truck there knowing my husband really wanted that truck. So we did the paperwork and all. Was in and out in about a hour. We will definitely be coming back again and recommending Keith's and Matt to friends and family. THANK YOU MATT AND KEITH'S AUTO SALES FOR ALL THE HELP AND AMAZING SERVICE AND EXPERIENCE.
Matt May understood my need and price range. Very courteous. No hard sales and I didn't sit around for a salesman to ask the manager questions. It took me a couple days to make up my mind and there was no pressure to buy. I recommend Keith's to anyone looking for a used car or truck from one year old and older.
We just love dealing with Keith's Auto Sales because they always treated us like family. Great Deals and great people to deal with. I won't go anywhere else to buy a vehicle. Thanks for the nice two vans we brought from you . I really love my 2007 Toyota Sienna van that I brought from you in January of this year. We really appreciate Matt May and the other staff that really helped us ! ❤️🤗👍😄
I have been buying my cars from Keith’s for many years. They have a great selection of quality vehicles. I have purchased two Hondas and an ATV from them over the years. They are the first place I go when I am looking for a car or truck. They have treated me right.
Amazing experience with Matt buying my 2003 Mustang. Helped me find financing on a federal holiday and ran credit over phone so I didn't have to drive 2.5hrs to know what I was getting into. Gave me fair market value for my trade with no hassle.
A couple days after it turns out the outer tie rods were bad and also needed an alignment. They couldn't have known unless they took the wheels off on a lift. Matt and the team there agreed to pay the full service cost (Nearly $500) to make things right.
They also helped me retrieve my parking pass from my vehicle I traded in. Overall super refreshing experience.
Some great vehicles but besides that I'd like to say that Matt is a really awesome person to buy from. He will go above and beyond for you because unlike most he truly seems to care about helping people. Not a more genuine and awesome car salesman out there in my book and I've dealt with a lot over the years. My dad's known Kenny also for decades and has always been satisfied with the vehicles he had purchased over the years. All the staff are also very helpful and polite and not pushy which is really cool at a dealership for a change. Very laid back atmosphere but ready to do whatever they can to help you out. Highly recommend anyone looking for a car go check them out. If they can't help you which is really rare, they are also more than willing to assist and answer any questions that may help you become successful in getting you a car. Great local dealer that has been around the valley for a long time and have a good reputation. If you go by make sure to ask for Matt , and if he isn't there one of the other guys will be to help you out.
Great people to deal with! I dealt with Jacob. He made things happen. He is a very pleasant person and is true to his word. I drove a good ways to purchase this vehicle and would do it again. I was there no time to complete this sell because Darlene had all the paperwork ready to go when I got there. Keith's took care of a warranty issue I had after the purchase just like they said they would. Thanks to Jacob again.
I’ve bought 5 of my last vehicles I’ve owned from Kieths. Always a great hassle free experience buying from here and I wouldn’t trust anyone else. Matt Mays is a blessing to this company as well as every other person I’ve ever dealt with here. I won’t ever hesitate to buy any of my future vehicles here. I know I will be taken care of from start to finish in the most professional way. Thanks to y’all and keep rockin those cars off the lot.
Keith’s auto sales in Penn Laird is a great place with friendly staff that will make you feel right at home while purchasing a quality vehicle. I found a beautiful truck there and Matt made it all happen! I have absolutely no regrets with my recent purchase and I look forward to returning in the near future.
Matt and Seth found us the right jeep we have been looking for. Matt is awesome to work with and makes great deals. I have bought all of my vehicles with in the last 15 years from Keith's and they all were and still are great vehicles. Go see Matt or Seth if you are looking for a great vehicle.
It's been 5 years and just bought my 3rd vehicle from Keith's. They are all excellent vehicles, and not once in all those years has any of them had a problem or let me down when I went to use them.
They aim to please and are excellent in getting all paperwork done ahead of time for the buyer, making the transaction take just a few minutes time. Great crew all around 👏
I highly recommend Keith's!!!
My experiences with Keith's Auto Sales has always been a wonderful one. I have always been treated with respect and made to feel like a valued customer. I would and have recommended Keith's to my friends and family and will continue to do so. I cannot express enough how happy I am with my experience.
If your looking for a vehicle you need to check out Keith’s Auto Sales! Our experience was wonderful. Matt was very knowledgeable and helpful and there was no pressure to buy the first vehicle we looked at. The process to purchase was quick and easy. We will definitely be getting our next vehicle there. Check them out they are great people! Thanks so much Matt we love our new Tahoe!
I've always had a great experience here. The sales staff, specifically Matt, have always went out of there way to get me into quality vehicles (I've bought three here) that fit my budget. If the sales staff can't answer your mechanical questions, they will work with their mechanics to get you an honest answer. Keith's Auto Sales and Matt will always be my choice when buying a used vehicle.
Keith's Auto is by far the BEST place to purchase a vehicle. I have never been disappointed with any vehicle I have ever purchased. My family and I have been buying cars from Keith's for over 20 years!!!! If they don't have what you are looking for Matt can find it for you. The entire staff goes above and beyond....They are amazing!!!
I felt like family! Every aspect and interaction I had with Matt made me comfortable and secure with my purchase. Matt went far above and beyond in all my questions and concerns. I would buy my next car from Keith Auto Sales in a heartbeat. I highly recommend them. Thank you Matt and team. I'm so happy!
Kitty
Garnet was great! He found a truck on the lot that was in great shape and was a reasonable price and we made the deal! The employees at Keith's were all great, and they took care of the financing and all the paperwork in no time at all! We were in and out in less than two hours and on the way home with my new truck! I will be sure to go back to Keith"s again if I ever need another truck and recommend them to everyone who is in the market for a truck!!! P. S. ask for Garnet, he's the best!
Just bought our second vehicle from Matt at Keith’s Auto Sales. Extremely pleased with the experience we had there. All staff were knowledgeable and friendly. Sold us a quality, clean vehicle and gave us a good price for our trade in. We were on vacation at the time and they took extra measures to make sure we had everything we needed. We will be back!
They have some great vehicles ! I bought one from them Oct 29,2019.Great people to deal with .I feel I got a great deal and was treated fairly.And best of all no pressure ! I will definitely do more business with them !
Keith's has an awesome selection of cars to choose from and the staff there is very friendly and willing to help. I bought a Jeep and I love it! When I first got the Jeep, the stereo went out the first week I had it and Keith's replaced it even though it wasn't in the warranty that I had. Excellent customer service! I will definitely be back for my next vehicle.
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