Awesome shop. They did excellent work for a fair price. The mechanic even drove me home since they needed to keep my car awhile! Excellent Excellent Excellent care. Way above and beyond what I expected.
Extermely good service, very kind people. The tire of our rental was slowly deflating, and the mechanic was so nice as to not only fill it up for usbut also check all the other tires and replace a small part.
Excellent customer service! Small quaint service shop with friendly knowledgable staff! Came up with horses from FL and needed new trailer tires and I was in and out in less than an hour! Great auto place if you need any sort of service! They won’t disappoint!
I have been to that places several times. They have been 100% honest about the status of my car. and that is why I always saw they were busy every time I visited.
I have had such great experiences with Shaw’s, wish we had more places like this. They have found and fixed problems other shops completely missed. They came through again this morning and got me back on the road (FAST) when a patch put on at another shop failed. When I’m in the area they are without a doubt the place I count on. Thank you Shaw’s!!
Love this company and my tech Aaron. Twice a year my heating and AC are serviced to keep them working properly. Fantastic service and so reasonably priced!! Cannot say enough kind things about this company!!
They helped me out when I hit a dear on Rt211 while on my way to UVA. My front bumper, grill headlights and fender were damaged and some parts hanging off. He secured the car enough so I could get back on my way to Charlottesville. AND HE WOULD NOT TAKE ANY MONEY FROM ME FOR IT! Not many people like that anymore. Thank you, Shaw Services! I am forever grateful!
I have used Ricky for service on all my vehicles. I recently transferred my business to him and I have nothing but positive comments. I’ve bought tires here that he looked for extensively, I have had major electrical work done as well as routine oil changes, inspections, etc.
Highly recommend.
Last Monday my family and I were leaving Shenandoah National Park when we discovered there was a wire sticking out of a tire. We stopped at a Visitor Center where a volunteer suggested Shaw's Service to have it checked out. We left the park and headed to Shaw's hoping that if there was a leak, it was slow enough to get there without changing to the spare. We arrived and I was greeted within a couple minutes. I explained that I wanted someone to check out a tire and was asked to wait a few minutes. The gentleman returned (I assume Shaw) took the key, and had the car moved into a bay for examination. Within 20 minutes he informed us the wire had not fully penetrated the tire and we should be good to go. I asked how much for taking a look and he said not to worry about it, no charge. Can't thank them enough for giving us piece of mind, and getting us in and out in about 45 minutes.
Incredibly helpful staff that put our minds at ease about our vehicle in minutes. After explaining the problems we had, someone came out to our car, took a look and explained what was going on and answered all of our questions. Very appreciative for these folks.
I've lived in Rappahannock since about 1984 and James Shaw is the only person I have ever taken my cars to when I needed help and had a choice. He is a mechanical genius who can probably fix everything on wheels. Beyond that, he is honest; not one to charge anyone for repairs they do not need, nor, is he one to charge too much for the work he performs. Talk to Ricky and let him talk to James. (That way James can stay focused on cars.) Drop your car off and come back when its fixed.
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