Went in for inspection, fast and easy. It is a little intimating when you get there, but I know grumpy old men are the best mechanics lol. Will go back for all my service.
Between walking into a building that smelt like a literal ash tray and miscellaneous pieces of dated furniture and machines in the waiting area that gave the place a feel of abandoned to begin with; the building itself left a great deal to be desired. As far as the service, it is unfortunate that with all the high recommendations I heard about this place that I felt as if I was a trespasser more than a customer. Personally, there are more local places that are much friendlier.
Got in and out very quickly, he even replaced a tail light bulb for me, for just $5!! Very happy. Think I'll make the drive back next year for my inspection. So nice to not get that notification every time I got my brakes!! 🤣
They pick and choose what customers they want to be nice to or even deal with at all!?!?!?!!! Everybody's money is the same color last time I checked!!!!
Edited version:
Don't ever take the word of a mechanic who is badmouthing another mechanic.
I returned to Simpson's at their request. Turns out that the other mechanic was the one who failed to detect the issue and Simpson's had to fix that mechanic's failure.
So if you've read the post below, please disregard and I have apologized profusely to Simpson's for my unkind words.
Very disappointed in the service I received.
Towed my vehicle in due to a coolant leak. They ran my truck long enough to burn up 30+ gallons of fuel to find a leak, then assumed it was a heater core- cost $350. My truck still has a leak and overheated.
They take no responsibility for not detecting the actual leak.
Very friendly but stright to the point these guys are fast while still giving you good service no it’s not a new place an to me it shows they been in business a long time caring more about providing top service then they do a nice shiny floor these guys are great
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