I had a tandem fire and two shredded duallies, and Mr. Jolly pulled up on me with Ole reliable and guided me back to the shop, swapped out the tandems and allowed me to catch some much needed shut eye on the lot. But the treat was the new friend I made in the office that showed her amazing art work. Thanks you guys for the amazing experience. God bless you!!
We got our truck stuck in deep mud and after several frustrating hours, finally called for help. The tow truck arrived within an hour and without hassle winched our vehicle up a hill to freedom. The tow operator was friendly, expert, competent, and professional. I would call him again in a heartbeat the next time we get stuck!
Don't need to say people know if your looking to get a ride that you cant fix brake down or just fix from the ground up and not even get your money back then this is the place for you.
If you need towing for minor damage to your vehicle, Do NOT call Jolly’s Towing. We swerved to avoid a deer, crossed over low height guard rail and busted the front right tire/rim...that was only damage done but could not drive back out and could not get phone signal where we were in Patrick County to call for tow. A nice person stopped to see if we needed help, walked around vehicle with us, both of us with flashlights....NO vehicle damage! This person gave us a ride up the road to our house so we could call for wrecker and advise law enforcement in case someone seen vehicle off road. The State Trooper called Jolly’s....they need to hire drivers because now I have $2-3000 worth of damages caused by the cables and dragging the vehicle over the guardrail!!!!!! Front fender is ripped off, back hatch door has scratches,dents, the glass and framing completely broken out. The bumper shows the intentions made by the cable and is all messed up.
Do not call for tow service, this is disheartening and is not over!
Blew the radiator going up Fancy gap hill with two horses and a donkey in the trailer. The good man Steve hauled the trailer and us to where we were going in Floyd and then went back for the truck which was fixed by lunch time the next day. Reasonably priced and very awesome people.
Hope you never need their services but you can't go wrong calling them if you do.
My wife and I were on our way to Floydfest when our truck broke down. My wife called and spoke with the Jolly crew, they were friendly, reasonably priced, promt and honest. Did what they said they'd do, in a timely fashion. I appreciate them, would use them again if the need ever came up again and highly recommend them.
We were heading from mid-North Carolina to Wytheville, Virginia to go camping when my truck made a horrible noise and came to a halt. Here we were, 100 miles from home, towing a 34 foot camper, and stuck on the side of a very busy I-77. I called AAA and arranged for a tow truck, fully expecting to have the truck and camper towed home (thank goodness our AAA plan would cover it).
We were told the tow trucks would arrive in an hour and a half. They ended up getting there in an hour. When I described what had happened, both drivers immediately knew what the problem was. I just knew I had a MAJOR mechanical issue and that the truck was toast. They thought it was something different, and much simpler. Sure enough, upon raising the hood, we found a hose that had blown off the turbo, due to a hose clamp that had failed.
With this new information, coupled with it being a very simple and inexpensive fix, they offered to tow the truck and camper to a nearby dealership, where I bought a $17 clamp. Ten minutes after arriving at the dealership, I had the issue fixed. I hitched up the camper and we were back on way... this time a mere 5 minutes from our destination, thanks to their tow.
I say all that to say this: I dealt with three employees of this business...the woman who I spoke to on the phone who arranged our tow, and the two tow truck operators. All three were extremely friendly, helpful, and professional. They made a difficult situation much more bearable. In the end, they saved our family trip. Kudos to the folks at Jolly's Towing!
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