Really rude the guy hung up on me when I was asking for a bit more for my car that still runs and drives. I told them let me call somewhere to see if I can get more then I called back but the dude got an attitude and hung up.
Real pains. Gave me a reasonable price for my Volvo with only 150000 miles. ( Broken timing belt) Then lower to half the offer in route after the arrangements had been made and they are in control. They make bank then try to take it all.
They called me up name to me a fairly competitive price and offered to come pick it up the next morning. Which they did. Cash on the barrelhead. If you want this thing done with little fuss they're good place
I need my car towed & I went through this company & I guess the company that comes to tow your vehicle is called "Wheelzy" they directly put you through to the tow truck driver & the driver I have said to text my info & he'd be here to pick up in the morning sometime. So when I called the company they said they see the ticket for pick up so let's get the tow truck driver on the line...so I heard nothing all morning he said that all the drivers had to get tested for Covid. & he tested negative He said he had 1 more stop in VA Beach & he'd be here still that was over an hr ago. Ugh ppl really need to stop wasting ppls time. Beyond that it all worked out.
I called to get a quote on my old car. The staff were great and friendly. They gave me a fair price for my car. It was more than other places were offering too. The rep stayed in contact with me through the whole process and even called me on pick up day to check if everything went smoothly. It was great experience and I would recommend them to anybody trying to sell a junk car.
They managed to beat another competitor for the amount for my car! The gentleman that I’ve got to speak over the phone gave me incredible service! The gentleman who picked up my car was very nice, and made my experience quite well! Would definitely recommend this company to anyone!
They gave me a very fair offer for my junk car with a blown transmission and salvage title. Communication was top notch and they even picked up my car for free. Highly recommended if you're ready to get rid of your car and it's not worth trading in.
I had an old car I needed to get rid off. They were very professional throughout the whole process. The rep Joseph was very courteous and explained the whole process to me. I would definitely recommend them to friends and family.
Overall a good experience, but they were hours late picking up my vehicle. That's the only thing I am bothered by because I had to wait all day and the tow truck didn't show up until later in the evening.
Easiest process ever! Jordan made everything simple. Car was sold and hauled away within a day and I got a great price for the car. Highly recommend!!!
Amazing service, always stayed in contact with me about picking up my husband 2000 Mustang in Virginia Beach. Very professional we wasn’t expecting any money for the car but what they gave us for it was reasonable. On time with pick up just amazing!! I highly recommend their services! I will definitely use them again if I need another car to be picked up. Thanks Cash For Junk Cars Norfolk!!!!!
The experience was great from start to finish!! Prompt, professional but personal and friendly!!! The people that came to get the car were also professional and easy to deal with!! I would recommend them and use them again !!
I'm sorry for the late review, but I had I great experience with these guys. We scheduled an appointment for 11am and he was actually able to get to me before then. When he came to the car I couldn't receive the cash because I forgot the title somehow so I had to get the title and bring it to the shop. Once I did that, it was in and out. Gave the title and received the cash. The driver was very friendly and the process was easy. Definitely will use again.
Dealing with Cash for junk cars was so easy. I had a car for my daughter that I just keep putting money into for repair after repair until I finally said no more and bought her a new car. I wanted to get some of my $ back so I started researching cash for cars on line. I was very nervous that I will get ripped off from the very beginning they made me feel Louise and they were very professional. They gave me the best price for my daughters vehicle if I ever have to get rid of another car I will go through them They communicated with me via text and via email they made everything easy they also provided the tow truck to come and get the car and I was paid right on site that very day
Within 12 hours my Suburban was picked up and cash in hand! Jimmy was super polite and within 5 mins of him arriving the transaction was completed. Great experience and I would recommend them to anyone and everyone!
Great service. I called severals damn companies that I wanted selling my car. They was telling me that they going to coming to pick it up my car but never show up.
Until I contact this company they next day towed my car.
Never even got to an estimated. I was trying to get an estimate on junk weight to get a junk car off of my property and the phone operator is asking me to go over the car with a fine tooth comb listing everything down to stains and scratches. I don't have time for that, I just wanted an estimate. Really frustrating, if you want to go over the car with a fine tooth comb then come out and look at it! Don't waste my time.
Customer service agents were very well knowledged and they're filled and super easy to work with. Got everything done in a very efficient and quick manner easy pick up.
Great experience and very professionally. The driver was on time with his schedule pick-up gave him the title and keys and he handed me a check. Cash for Junk Even follow up to make sure everything I was happy with the turn over, Definitely great customer service... Will use them again in the future
Great service. I was kind of iffy about the price but when the representative explain to me the services I was ok. My truck was picked up and out of the driveway the next day. My check was given to me the same day and on my way to the bank I went.
I had a great experience with this company. They gave the high highest quote and very simple process. All I had to do was accept the offer and they did the rest
I had a very good experience with this company. They were courteous at every step of the process, and kept in communication so I knew exactly what to do. I would recommend their services to a friend or family member.
Great customer service including a follow-up to make sure the transfer went smoothly. I was contacted in less than an hour after requesting an offer. Their offer beat all others because they took the time to ask for and review pictures before making their offer. Super easy. Will definitely use them again if we need this type of service!
This company was amazing, they came in above all other quotes considering the age of my car, they were professional, courteous, and I cannot say enough about the tow operator, he was the sweetest man, he did not just come and collect my car, he called with updates on where he was, and held pleasant conversation with me. I would not only use them again, I would recommend them to anyone!
The guy who made the deal was very nice and helpful, I think his name was CJ? The driver however was awful because he was very rude over the phone, didn’t pay me up front like he was supposed to, told me it was a late night pickup when he was supposed to be there at 8 in the morning, then when I rescheduled for the next day he called and said he was 20 minutes away at 11:00 but didn’t show up until 6! The truck was definitely worth wayyyyy more than they paid me. Just overall not a good experience.
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