I and my family were there trying to find some car wash stuff. One gentlemen with a advance hat asked if we needed help and he gladly found what we was looking for while the other guy I believe named Jay did not seem to care to even help us while we was struggling to find what we needed. I wish I knew who the gentleman who helped us name was, he was very helpful.
I came there for a battery and Matt helped me, he did an awesome job with it knew exactly how to do it and was super helpful and was in and out in no time incredible dude and service!
Phenomenal service, (shoutout Josh!) who was quick to help and highly knowledgeable of vehicles. I got honest product recommendations, and above and beyond help changing parts of my car. 1,000,000/10
The best rewards program going. I've saved 1000s over the years just by joining for free. Ordering online is easy and parts they don't stock usually arrive the same day or next day. Now they have the Die Hard batteries too.
I was assisted with checking my car battery and asked for a second opinion about my car making sounds. The guy who helped me check the battery explained that it was most likely due to low oil. I appreciated the service I was given by the employees this afternoon.
Short staffed at lunchtime but worth the wait. The first associate scanned my vehicle and told me I needed a catalytic converter. The second associate told me it was just a bad plug or wire. I hope that is the problem.
Everyone there is so helpful and friendly. My wife had an issue with the starter on a generator, and the staff worked on it for free for 20 minutes. I’ve never had anything but good service there!
Absolutely amazing help last minute on a Sunday, when I was hours from home, I needed a part for my jeep and they confirmed they had it in stock before telling me they had it. Very understanding of my situation and accommodating. Highly recommended.
Needed my rear windshield wiper replaced and stopped in to Advance Auto on Main Street. It was difficult to change out but both young men that helped me were determined to get it done. I appreciated there diligence and professionalism.
Offered help as soon as I arrived and helped me find the parts I needed. Also, when I came to the register they noticed that with my purchase, if I bought an upgraded filter, it would actually activate a discount that would ultimately save me money, and they went to go pick up the part for me. Great service and care towards the customer.
One of the best customer service experiences I've ever had. They were fairly busy when I arrived, but the employee who helped me was respectful and patient. I didn't know exactly what I wanted, and on that day I was having trouble articulating it. He knew what questions to ask, and made it easy for me. I was in and out with exactly what I needed in no time at all.
All the employees there are nice, fun to talk to, and welcoming. It's my go-to for local parts. Laura is awesome will get you taken care of! She once stayed on the phone with corporate trying to fix my online order for 10 minutes and got it done, even with better pricing. These people are great! Highly recommend if you need parts or car help.
I’ve always been an Advance customer and stores like this are excellent examples of why. I recently had to replace a serpentine belt on my ‘04 Wrangler. I asked about a loaner 1/2 breaker bar, they didn’t have one but an employee graciously offered to let me borrow one he had in his truck outside. Awesome customer service.
Needed a battery. They tested my old battery, was running out of cold cranking amps, the very helpful desk attendant suggested I buy the replacement battery online to save about $35 on it. So I did and returned the next day for battery pickup and free installation. Would definitely recommend this store for their excellent customer service.
Great customer service highlights this store. The staff is always friendly and very helpful. I thoroughly enjoy the fact that they help you at your car with a certain items such as the windshield wipers and batteries. The staff is knowledgeable.
The employees here are awesome. I had some serious problems with my battery, arrived in a panic, and Chris was great about it and tested everything for me. He also check a few other things to make sure it was safe to drive off that day. Everyone was really knowledgeable and friendly and willing to help.
Advance Auto Parts in Blacksburg offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Advance Auto Parts are located in Blacksburg — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Advance Auto Parts in Blacksburg buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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