What clients say about Smiley's Truck & Diesel in South Hill (VA)
Place told us our brakes would be replace by the end of the day, we have been camping in the parking lot for 3 days now. Foreman has resulted in eating the apprentice for survival. Please send help!!!
My driver broke down at 10:30pm on a Friday night. Smiley's was the only roadside in a 25 mile radius that answered the phone. They came out within an hour and had my driver going again shortly after. Price was reasonable given the circumstances and I would highly recommend them!
If I could leave no stars I would, this company service is absolutely horrible didn’t even try to help all drivers claim they didn’t want to get stuck never came out to even look absolutely ridiculous the guy I spoke to Brandon or Bob told me I was basically SOL & hung up on me. All I need was to get pulled out of mud 40ft from solid ground no towing necessary but they claim it was too wet so if you all need any towing service I highly recommend BACKWOODS TOWING & RECOVERY is the man to rely on they are absolutely phenomenal.
We are traveling in an RV and we got stranded at Loves . That garage couldn't help us but Smileys could . Everyone is so nice and Ronnie told us such great stories . They got our tires on fast and we headed back up the road . Couldn't be more pleased !!! Thank you all for such a wonderful Experience and bringing our stress down !
Very unprofessional employees. They argued and yelled at each other the whole 2 days that I waited for my truck. I brought the truck in for two small issues and instead they only wanted to work on more costly "add-on" repairs. On the last day I had to point out that they didn't even do any of the stuff I asked them to do! They neglected to screw down my primary fuel filter cap, which let air into the fuel lines. There really isn't anything good about this shop: dirty, unprofessional, costly, slow, and do a bad job.
I needed 2 trailer tires replaced, they got me in and out in an hour. Definitely would recommend them, if you need to keep moving and not wait 5 hrs at the truck stop!
ABSOLUTELY AWESOME. They repaired a rear end in an 18 wheeler… a few weeks later we had another issue. These guys came 45 minutes, towed the truck to their shop, and did not charge us a dime. They could’ve easily claimed the 2nd breakdown was not related to the 1st. They are very honest and great customer service!!! We will use them anytime we are in that area
my truck was towed ,repaired and driven back to me in two days. Driveshaft came out and tore apart several things Great work Fair price Im, back on the road
I was having trouble with my truck and ended up broke down on the side of the interstate. My friend suggested I call Smiley's. They were polite and more than willing to help out. They showed up in record time.Towing and repairs were way less than I expected. I highly recommend calling them.
Most amazing people to deal with in a bad situation. They are honest, they are fair and they are knowledgeable. I was very fortunate to have bumped into them in a difficult situation (blocking the highway exit). And in that situation on a Sunday night on a holiday weekend they stopped what they were doing for speedy service then stayed till we found the issue without gouging. What more could you ask for?
So these people have the nerve to tow people & then TOTAL their automobile... And then blame them & when that doesnt work, completely LIE about towing the automobile!!! Dont use this business' service unless you would like to have your automobile total loss!!!!
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