R & C Towing and Heavy Hauling LLC in
Drapersville (VA)

Jacob P. Was a great driver, we had a long haul to go and he graciously stopped whenever we needed, was kind and considerate.

My Daughter's car broke down off of the interstate, 5 hours away from home. I spoke with Amanda at R & C and she assisted with not only getting the car towed, but she also located the nearest KIA dealer to get it towed to for service. Amanda went above and beyond helping my daughter stranded so far from home.

Very professional and reasonably priced. Helped us out greatly in a pinch. I’d call them first before anyone else in the area.

Our car broke down late at night while traveling back home through another state, and we were honestly stressed and unsure what to do. Thankfully, we called this towing company, and they were an absolute lifesaver. They not only agreed to tow us across state lines back to where we needed to go, but they did it with so much professionalism, kindness, and respect. From the first call to the moment we arrived safely, the whole experience was smooth and reassuring. The driver and the trainee were incredibly friendly and made us feel comfortable in what could have been a really overwhelming situation. The service was prompt, reliable, and done with genuine care. We’re truly grateful for the help we received that night, and we can only hope this company continues to grow and succeed, because they’re doing everything right. Thank you again for turning a stressful night into one we’ll remember with gratitude.

We lost a transmission coolant line on I77 near Wytheville , VA, towing our 5th wheel camper. AAA dispatched R & C. Two great guys, they were quick To get us off the road and dropped my wife and our camper at a nearby campground. The owner Jay even helped her get the electrical set and the camper leveled. The driver with my truck brought me and my truck to a local truck repair shop. Jay took it upon himself to come get me at the truck repair shop and drop me at my camper. This Is a first class family owned and operated business. Professionals!!

They were amazing! Stranded 2hrs from home and they came to the rescue! Replied and showed up withing 30 mins! If you're ever in need definitely give them a call!!!

My car broke down at the Fort Chiswell animal park and I live 40 minutes away. Sammy showed up in less than an hour and was an absolute charm. He was so nice and funny and got my car to the shop in one piece. Then he went above and beyond to drive me home. R&C has one of the best tow drivers around. I highly recommend them! 10/10 service!!

I can't say enough good things about our experience with this tow truck company. We broke down unexpectedly during a road trip heading north toward Pennsylvania, and Tucker Waller came to our rescue—on his day off, no less! Tucker was kind, easy to talk to, and just an all-around good guy. He didn’t just tow our vehicle—he made sure we were okay, answered all our questions, and genuinely cared about getting us back on track. It felt like being helped by a neighbor, not just someone doing a job. If you ever find yourself needing a tow in the area, I hope you’re lucky enough to get Tucker. Can’t thank him enough!

My car died up in Wytheville and I had to get towed down to Bristol. Steve picked me up and got my car all the way down to where I needed to go no problem. He was very friendly and knowledgeable about what was wrong with my car. It cost about $400 with triple A too but would recommend them for sure

My car broke down and Steve from R and C Towing came to my rescue even though it was late and raining . Steve is great, very kind and professional. He goes way above and beyond.

My RV/van broke down in Virginia on my way back home to New York. I called AAA and Stevie arrived on the scene very quickly. He personable and kind and provided phenomenal customer service. In was late into the evening and Edsel diagnosed the problem very quickly and completed repairs in a timely manner and at a great price. I have told every one I know about my phenomenal experience. Edsel is literally a genius at repair!

We were enjoying our drive into Virginia, heading home to Canada when our car died on us and Steve came to our rescue. Steve was caring and helpful and drove us to the dealership and then to our hotel. Steve is a very friendly and courteous young man and also very personable.

Had a weird situation on the way up I-81 and needed a bolt for the brake bracket on my car. George from R&C pulled up and was able to find me a bolt at their junk yard and got me back on the road. Thank you so much for getting us back home safe!

Thank you R&C towing. I called for nearly an hour and half all around for a locksmith service no one was available or had excuses of not coming. R&C Towing Answer quick and came within 30mins... Definitely recommend!! Great Job 👏🏽

The folks from R&C came to the rescue to handle a chore we'd been putting off for five years! They removed an old piece of equipment in our dental clinic, came the same day we called, and have our space all cleared out for an upcoming event. Thanks for being so great to work with!

Broke down on way to work they had towed my truck to yard to prevent damage and accidents these people are great friendly and always reliable best company around this area if could give more stars I would. 10/10 on fast reliable and friendly service

R&C was great to work with. Super responsive when I call. Took excellent care loading my car and getting it to my destination. Also very reasonable regarding pricing. Will definitely be using them again if the need ever arises

In Labor Day my husband and I were traveling home from a holiday weekend with family from Charlotte to KY. Our car died on us while we were in the left lane and had to pull off the very busy I-77 in Wytheville VA on the median. AAA was called and a shortly the VA DOT service/safety truck stopped and kept us safe with hazard warnings for approaching drivers while awaiting the tow truck. (What a blessing - thank your VA) Steve (tow truck driver) was exceptional! He took our car to Hendricks Auto in Wytheville where we dropped the car off. Of course everything was closed due to the holiday so we couldn’t get a rental car. Steve took us to the hotel I booked so that we wouldn’t be stranded. He was very professional and very caring. That helped tremendously with reducing the stress that we could have experienced. Thank you so much! We highly recommend this towing company!

This is it! This is the place you call if you break down in their service area! Super responsive and familiar with the shops in the area. My son's car died outside of Fort Chiswell. They got to him within 30 minutes in the middle of the night. I asked to drop the car on a hill so we could roll it onto a dolly the next day. I can't thank you guys enough for the fantastic service. From dispatch to the truck.

R & C Towing and Heavy Hauling (Steven Carr was our technician) did a great job. We're so glad that our emergency roadside service connect to us with him. He was friendly, helpful and a total gentleman. I would recommend R & C Towing and Heavy Hauling every time.

I contacted AAA for a tire change and inflation. Stranded on the shoulder of I-81 in the dark with a blown-out tire, I felt relieved once Josh from R & C finally arrived. To help the process along, I lowered the spare tire from underneath the van and had the wheel key ready for him to remove the lug nuts. He got right to it and provided swift and friendly service. I mentioned to Josh that my spare hadn't been touched since I bought the van in 2018 and that I was concerned about low tire pressure. He said he could tell it was fine and that inflating it wasn't needed. While wrapping up, I asked about the spare tire pressure again, letting him know I had a 14-hour drive ahead of me. He assured me again that it was okay. It wasn't. Beyond the hassle of stopping again at night to inflate the spare, being sent off to drive on imbalanced tires is dangerous. The spare was off by 25 psi. Trusting a professional to provide a complete service, only to end up finishing the job yourself, is disappointing. I only knocked off 1 star because I understand that we all have "off nights," and Josh was very gracious during our interaction. Edit: Josh lost one of my lug nuts. Knocking it down to 2 stars and I regret giving a tip :/

Amanda and her husband were extremely helpful as they went out of their way to help as I tried to handle matters in connection with my family member's health predicament. We came to pick up his car from South Carolina and arrived late after the office portion of the company was closed. We didn’t have to drive home to come back the next day or get a hotel for the night. They came back to the office after hours to take care of us. Would highly recommend to anyone with towing needs!

Just sent this review to AAA for my recent car lockout issue. Thank you so much for always being there for us. "AAA is the best! And I love that they use R&C Towing for our local and beyond, auto needs. They have the quickest, most efficient, safe, and helpful assistance of anyone we have ever dealt with."

THE BEST ANYWHERE!! Bringing my wife back south to Bristol from Roanoke Hospital we had a blowout on our Tag Axle for our 1998 Fleetwood Pace Arrow Vision 37A motorhome, 38 foot, on I-81. Happened to see R&C's sign just before the flat Happened. Amanda answered the phone with R&C Towing and Heavy Hauling and helped us out by first suggesting VDOT. Tried the unexperienced VDOT driver John;well NO. Called Amanda back at R&C Towing and Heavy Hauling and she was MORE than willing to send someone to look at changing our spare. She also knew for 5 hours on the shoulder, sickly wife,I'm a US NAVY Veteran who is Disabled; Amanda sent out Edsel in the Service Truck. I'm telling you this business is about caring and helping people and of course, it's a great business. They were not only undescribably pleasant, helpful, and knowledgeable but very reasonably priced. Edsel, at R&C Towing and Heavy Hauling, had another issue in that our spare was dry rotted. But we were on rubber again quickly which was a 4th of the time we had sat disabled at the side of the Interstate. God fearing people, Appreciate Veterans, and go out of their way to help you. Nice and professional equipment also. If you're in need,R&C Towing and Heavy Hauling are the perfect people on the planet.

With a broken leaf spring on our 5th wheel, leaving us with sheared off lug nuts, no wheel, and a brake drum that had dragged the asphalt on interstate 77 in Bland, VA, these guys worked miracles and got us back on the road in less than 24 hours. They were knowledgeable and compassionate, and we are back on our way ONLY thanks to finding them, like a needle in a haystack!! HIGHLY RECOMMEND!!!

Our car broke down tonight on our way home from vacation, 4 hours from home. Our insurance company failed us both times they called a tow service for us. We were stranded for almost 3 hours. We finally called these guys and they picked us up and got us somewhere safe in less than an hour. The nicest guy picked us up and suggested an awesome repair shop we could go. We felt safe with them, and they worked fast. So very thankful and we highly recommend using this company.

This review is long overdue. Sunday, September 3, 2014, I had an issue with my vehicle during a move I was making from NY to NC. AAA hooked me up with R & C Towing and Repair. The driver was very friendly and reassuring. He took my car to the shop then drove me to the Red Roof Inn where he made sure I got a special rate reserved for travelers in my situation.. Alas, it was Labor Day weekend and so they were closed on Monday. However, Tuesday afternoon my vehicle was ready and back on the road. The issue was fixed and never happened again. The price was very reasonable and everyone associated with R & C was just as friendly and reassuring as the driver was. Same driver even picked me up from the hotel on Tuesday and brought me to the shop. I tell ya, when your car breaks down in what seems like the middle of nowhere, it can be quite alarming. R & C took great care of me and even though it was two years ago, I have not forgotten them, and I probably never will. Thank you R & C Towing and Repair! <3