What clients say about Nelson Towing & Recovery in Martinsville (VA)
Needed to help someone get in their locked vehicle late night early morning. They were prompt and handled things professionally. I appreciate you for helping me to help someone else.
Stephen is the best! He came out so quickly to help pull my daughter and son in laws camper! Junior facilitated the call and expedited the tow truck! They are amazing, helpful, professional and know what they're doing!!! I am forever grateful for their help! My daughter and I even made a video lol!!! GO NELSON TOWING!!
The gentleman assisted with my infant son’s car seat and was kind enough to install it for me. He was friendly and very quick upon arrival, taking into consideration that it was very cold that day. 10/10
Michael C. Was dispatched and was there in 30 minutes from 25 miles away. Had my rig up on rollback in under 10 minutes. Guys got 37 + years with Nelson Towing. Top notch very safe on the way back. Even said I'm not a mechanic but looks like cv joint my mechanic confirmed. Very proffesional and courteous. 5 🌟! Great Rates!!!
Needed a tow today and Michael Compton showed up. Not only did he look like a nice guy, his service and friendliness proved him to be. Definitely went above and beyond what was expected, and my past experiences with other tow truck drivers I've encountered throughout the years..
Nelson's towing is my hero. In the wee hours of SUNDAY morning I lock my dog, my keys my phone and my wallet in the car. I'm wandering around and begging people to borrow their phones. Someone finally calls the police for me, who tells me that they're going to break my window or they can call Nelson towing. Nelson's comes out in 15 minutes after the call opens my car and my life is set right again. Thank you so so so so so much!
Torrential downpour, and on my way home my tire lost all of its pressure. I have no idea the name of the driver, but he was amazing! He got here in 25 minutes from martinsville, and literally had my tire changed in 3 minutes. If I didn't know any better, I would have thought I was in a pit stop for NASCAR. Totally impressed and would absolutely call them again.
I greatly appreciated their response time, and how quickly they worked and got me back on the road home!
Heading to North Carolina from upstate NY and got a flat on 220. Was with my wife and 4 year old. Trucks were flying by and it was very worrisome. My wife had Mazda roadside and it was gonna be 2 hr wait...called Nelson and they were there in 15 mins and towed us to R&J tire 6 minutes away. Made a stressful situation not so.
My daughter was rear ended on her way to NASCAR. The police called Nelson Towing. When he arrived I asked him to tow it to the Toyota dealer in High Point as we’re not from the area. He wanted $1,000-$1,500. I said we would wait for insurance and asked she be towed to the nearest Toyota dealer.
He kept insisting her car go to his yard and said he was Toyota certified. This conversation went on long enough that I finally asked why he was refusing to take her car where I wanted it to go. I finally said he could take it to his yard but he wouldn’t be fixing it.
A couple days later I found out he had went and quoted the repair and had a check being overnighted. I told insurance no he was not repairing her car. At that point, we were presented with a bill from Nelson Towing for $2,496.00 for towing her 7 miles. And they were going to hold her car hostage until it was paid.
Somehow the other insured got the car released and we found another company who towed her from Martinsville to High Point for $300. Nelson himself yelled at my daughter and said if he’d known that’s all insurance would pay he would have done it for $300.
Horrible experience and a ripoff of a company. I’m glad I stood my ground and didn’t let them repair the car.
When Good Sam drops the ball, Michael w Nelson's Towing saved the day. Towed my Motor Coach to a repair shop at a fair price. Driver was extremely careful w the hook up and the towing. He was very careful and delivered the RV safely and timely. I'm so pleased as well as relieved w their service.
These guys rescued me from the side of the highway on a Sunday! They showed up fast, and were professional from the get go. I will ONLY call this company, and i suggest you do the same for your towing needs!
This company’s truck had an extremely bright flashing white light bar on the back of its truck while driving on I81 at night. It is very distracting to other drivers and will cause a crash. Very unprofessional
Called at 5am because I was getting the run around from the police about picking my car up. And I was told to call them. The situation had nothing to do with me I just needed to know when to pick my car up and I get attitude because it’s 5am. If you don’t want someone to call that early you shouldn’t say 24 hour service !!!
We had such an awesome tow truck driver who came to assist us during a really bad wind and rain storm and despite the conditions he was nice, friendly and courteous thank you for helping us when were stranded
Top notch guys. Took very good care of the car I need to have towed from Martinsville to Roanoke. I hope I never need another tow but if I'm in their service area I would definitely use this company again.
I was driving home from work and my tire blew out on 220! I called Nelson Towing and they got there SO quickly to make sure I was safe and my vehicle was taken care of! They put on a spare tire and followed me to the dealership to make sure the I got there safely! Thank you so much Nelson Towing!
I am very very pleased with the service I got today. I had them tow 4 cars and they were very professional. I will give Nelson's Towing more business in the future.
These guys are great. Came out to recover my truck on 619, arrived quickly and had everything ready to go, and were super helpful making sure we got where we needed to go. Definitely recommend!
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