Chris and Shannon and the whole crew were EXTREMELY helpful and saved us when we were on a time crunch and in a huge pickle.
They diagnosed the problem when another shop down the road couldn’t, they replaced most of our exhaust system (we have 4 totally clogged up catalytic converters) and got us back on the road in no time.
I can’t say enough about their professionalism and helpfulness. Would definitely recommend 10/10 times.
Thanks again for everything y’all did!
R U D E, mannerless front desk staff that took my husbands call. I could hear her through the phone. He missed an appointment that was schedule for today, in which he thought was tomorrow. She cut him off before he even finished speaking and didn’t offer any kind of reschedule. Thank god we didn’t pay this place our hard earned money. Teach your staff how to speak to customers.
In last couple years my truck passed through many "part changers " not mechanics! In the long run I had a truck that was in worst shape ever even after all the money/ part changers got through with it. A friend referred me to Billys Auto in Kenbridge . I have been taking my truck their for last 6 months an must say it has been a Relief to finally get a True number 1 mechanic shop that provides reliability, honesty, convience, great communication an dedication to customer service. If your looking for this in a mechanic shop family then I recommend you to try Billy's Auto in Kenbridge. They provide only the best to their customers! I had to post this cause finding a TRUE mechanic shop is like finding a needle in a haystack!
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