What clients say about CTS TOWING & RECOVERY in Sandston (VA)
Got stuck in the ice and they were able to pull me out quickly and safely. They came up with a great solution on the spot and handled everything with efficiency and clear communication. Very fair pricing, especially considering the road conditions. Highly recommend. I just made a wrong decision.
Tire blew out on the highway and, to make things worse, my car had a wheel lock on it and the key was nowhere to be found. Chris was with me within 15 minutes of making the call, got my car loaded up quickly, and took it back to the shop where he was able to remove the wheel lock, throw the spare on, and direct me to a used tire shop to get it replaced.
Chris is a genuinely good man who runs a great business. Professional, fast, and trustworthy — exactly the kind of person you want taking care of you in a stressful situation. Highly recommend CTS Towing.
Cody was cute, kind, no-nonsense, and knew his stuff. He did his job extremely efficiently no taking his time like so many of them do. Thank you Cody for your wonderful professionalism. I will never use another towing company again. You are my go to...
I can't express the word grateful without mentioning Chris, Cody, and Jonathan. These men helped me and my son in so many ways. I pray continuous blessings and increase to this business. Cody (tow truck driver) was extremely vested in my situation from the time of pick up to the next series of events that took place that day, I appreciate you so much!!! Chris (owner) took full control once my vehicle arrived from a previous location. Mr. Jonathan (mechanic) within minutes after putting my vehicle on the lift knew exactly what the issue was and proceeded to move forward. He gave me clarity on what was needed and what the previous mechanic did not look into. Given the time frame of when my vehicle arrived - I had to stay overnight in the area. These men had me heading home by 3pm the next day. I appreciate the time, care, and professionalism of these men. If you live in the area, passing through, and need a repair or tow - contact CTS Towing & Recovery, they are a pleasure and will keep you entertained. YOU CAN'T TAKE MY CAR CODY!!!! ?
Called them to get my vehicle towed around 8pm and they made it happen, Cody was friendly and helpful. Made it very easy for me without any hassle. 5 stars from me!
Omg, where do I begin, Cody you freaking Rock, iI wake up to a phone call and text about my vehicle about to be towed. It's 4:38 am and someone was parked in my parking spot. I have been residing here since 2012, and have been dealing with neighbors visitors parking in my spot versus parking in the visitors parking. Its a on going thing. I parked in back of a vehicle to show that im not playing. Ended up falling asleep and my vehicle with my sticker end up about to be towed. Thanks God for Cody for being understanding and dropping my vehicle off of the lift. I have been going through alot these past few weeks and this would have just added to it.... Cody I can not thank you enough, its people like you who still have an ear and heart for someone like me. This would have been devastating especially when I have a wedding to go to tomorrow. Please speak with Cody, I wish I could give him a 10 star review. You ROCK CODY THANK YOU AGAIN
My car broke down in the west end and needed it towed to the east end. The company I normally call was closed for some reason, so I called CTS and they answered quickly with a quote and had the driver call me immediately. They were fast to come out and took care of us. Thank you!!
Excellent service and response time from Chris at CTS Towing. Arrived within 20 minutes of calling and was able to get my tire issue handled very quickly. I’ve added them to my Contacts should a future need arise. Thank you CTS (Chris)!
On my lunch hour today truck wouldn’t start after I got my food they sent Cody out to tow my vehicle he was very professional and willing to assist with finding somebody to fix truck right away for that Cody We thank you an to CTS Automotive & Towing company u get 5 stars thank you again truck up an running so blessed ????
Called and he arrived in 10 minutes! He quickly and safely assessed the situation, then took me and my son to the nearest tire shop that had the correct lug nut lock for my car. He stayed with us the entire time to make sure we were safe. My son loved him! Excellent service, I would highly recommend to friends and family!
After a large amount of rain, one of our vehicles got stuck in the yard adjacent to the driveway. With a quick Google search, I found CTS. Our phone call was answered immediately. After providing photos and the address, they accepted the job at what I feel was a reasonable price. Not just that, but within just over 30 minutes, the driver was at our house. The driver was extremely friendly, and thorough, making sure the vehicle was completely clear before leaving the property. Highly recommend this company. Thank you!
I want to thank this towing company for working with me to pay off my towing fees for an accident that I couldn’t pay for upfront. They worked diligently with me and was very patient and kind. I would definitely recommend their services. Thanks CTS Towing!!!
My car broke down in a parking lot so I needed to get her towed quickly. The tow company I usually use couldn’t get me due to weather and being behind. I decided to try this company out. Cody came out to me within a hour of the call he did a great job my car was in a difficult spot he got it out with no problem quick and friendly service. Definitely give them a try .
Cody was fast efficient and very nice to talk to. Asked questions about the car to make sure he was handling it in the best way. I was very appreciative of the care he took with my vehicle. ????
I was so grateful for Cody from CTS Towing's assistance today. My car had broken down and I called in the middle of pouring down rain while on the side of a road near a very high bridge. CTS Towing answered my phone call immediately and they were able to drive to me within 30 minutes. They were so helpful in getting my car to where it needed to be for repair and also were so kind and empathetic about how this was impacting my day. They were great to work with, and I am so grateful for their help. I hope this never happens again to me, but if it did, they are who I would call!
I am ADDING to my review that my van broke down AGAIN today (5 months later), and of course I knew who to call....CTS Towing! Thank you so much Chris for picking up the phone and assisting me tonight with getting my van towed AGAIN. I really appreciate your availability and help.
Cody is an absolute lifesaver! He is knowledgeable, friendly and did an amazing job bailing me out of a tough situation involving a flat on the side of the highway and referring me to an amazing shop as well! Highly recommend Cody and CTS
Was stranded with a dead battery and they answered immediately and gave me a fast ETA. Came earlier than given ETA and did a great job and service. They were very professional and reliable.
Ordered a tow truck a few days ago. Obviously when people order a truck they are usually frustrated or concerned. That all stopped when my driver, I believe his name was Cody, pulled up. He was very knowledgeable, very helpful, and very positive about the situation. I would 100% recommend. I hope my car doesn’t break down ever, but if it does, I’m calling CTS Towing.
Cody- the tow guy- was the most efficient- kind- thoughtful- even fun- made you feel good about having a tow experience… who does that?! He’s easy to talk to - compassionate- and went the extra mile- loved my experience here bc of him..
Service was prompt and handled accordingly by Cody. He made sure that I understood my options and helped me get a car towed with a breeze. I would use them again.
Was really glad that I broke down where I did. They were really kind to help find a mechanic on a Sunday (who was also very kind and helpful) that would work on my car and then take me there. Pricing was reasonable and the man (whose name I cannot remember unfortunately) was kind and felt safe to be around.
Chris goes above and beyond for all customers, he even does free towing for mechanics of faith. Great guy. Highly recommend him for anything with towing transport hauling of anything. Don't hesitate to reach out.
So I just called him bright and early for a tow. He never hesitated to take the call he immediately said I am on the way and was not playing around. I would recommend him for your towing needs he is prompt, he answers the telephone, and if he says he is on the way he is
Super friendly, professional and the tire change took under five minutes. The response time was within the hour and I am very pleased. Definitely recommend.
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