Roscoe's Junk Cars in
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Address:4404 Castlewood Rd, Richmond, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto wrecker
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Website:
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Zip Code:23234
Working Time and Location
What clients say about Roscoe's Junk Cars in Richmond Heights (VA)
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Such an easy and great experience!! Cade was so nice, and made me feel really comfortable and confident about selling my car to them! They also offered me much higher than any other place and were very quick to follow through- thank you for being a trustworthy local company!
Aug 01, 2025 -
Roscoe's was very friendly and easy to deal with. we sold out 2006 Honda Odyssey to them. talked with them over the phone then delt with them in person to handle the buy. Very very easy and pain less.
Jul 21, 2025 -
Anthony helped send the car off properly. The car was used to take my little brother home from the hospital and I used the car to take my daughter home from the hospital so there was a lot of memories attached. I did get misquoted from the guy over the phone but it’s still more money than I expected for. a flooded vehicle so it’s not that deep. I’m sure it was a simple mistake tbh I think I had called in the middle of something. Overall W tow man W business.
Jul 20, 2025 -
Amazing customer service! Showed up on time, really easy and quick process! I would definitely use again!
Jun 19, 2025 -
1st call explaining the situation i was given a quote. I wanted to price shop, I did, i was quoted less twice and once 5 more dollars, so I chose Roscoe's to deal with my wreckage. I spoke with Cade at Roscoe's, and he was the coolest dude. He's not the guy I spoke to the 1st call, so I re-explained the situation. 2012 Buick Regal at NTB VCC parked in a spot, diagnosed as needing a new engine. So replace the engine, or get newer car were only options. Within our family we were able to figure out a newer car(wish I could leave them a review), tho still had to deal with basically scrapping a car I was driving to work and back like 3 days prior. Cade honored the same quote I was initially given. The same day likely won't work as they're busy, but Cade was able to work out the following day, 2pm.....perfect. Following day, I just happened to finish my errands and receive a text that Tommy, the wrecker driver, could be at NTB by 120pm, even better! So I had one more stop, then str8 to NTB. Get to NTB, Tommy's already there, and i got to meet him, another very cool dude. He asked for the title so I could sign over. The last errand wasn't going home to get the title. Surely I didn't leave it at.....I Did. I left it at home. I live 7 min from the NTB, so I went and got the title ASAP, and Tommy waited. He waited for me to go and get the title!!!!! I did. I was back so fast I didn't know it could be that fast!! We had short co vo about the vehicle, and he took all the info needed and told me where to sign. I did as instructed, and BAM, he hands me the quoted amount in cash on the spot. I thanked him. Went in NTB to thank the owner for letting my car sit there, and when I came back out, Tommy. Roscoe's and the Buick were all gone. The situation was unfortunate, Cade was very cool about understanding that and said, "we know it's tough losing a vehicle, and so we try to make the process as easy and seamless as possible!" He is a man of his word!!!! It was indeed seamless and easy, and either gentleman you get on the phone, Cade or the other man, will give you the best customer service there is, at a tyme in ones life that is very stressful!!!! Thanks to Cade and Tommy for the excellent service, guys.....next day fit my work schedule perfectly!!!!
May 07, 2025 -
Great experience dealing with Roscoe's, Very respectful company that I will be letting many know about. Best part of this company is how fair they are with you, that's good business in my book.
Mar 18, 2025 -
The response I received once I submitted a request for a quote was prompt and professional. The tow truck driver (Tommy) that picked up my car walked me through all the paperwork and informed me of what to do with my plates which I really appreciated! Overall a super great and painless experience; I cannot recommend them enough.
Mar 18, 2025 -
Was a pleasure doing business. Very smooth and timely transaction. The guy I spoke to was very polite and helpful. The driver was also very Nice. And even got a follow up from a very nice lady. Highly recommended 6 stars
Mar 09, 2025 -
Everyone at Roscoe’s Junk Cars is super friendly and helpful. I got more for my car there than any place else was willing to give me. The process was very quick and easy. I’ve never had a junk car removal company so pleasant to deal with. I highly recommend them.
Mar 06, 2025 -
Roscoe's was on point, no hesitation or anything. The associates that works for them are courteous, easy to work with. The driver was very friendly and respectful. I will recommend Roscoe's to anyone. Thank you again for your service.
Mar 03, 2025 -
This was my second time using Roscoe's to remove an older vehicle I had. Everyone I spoke with was very friendly. They are efficient at answering calls, scheduling appointments and picking up vehicles. I know I will need to call them again, eventually. I do highly recommend you do the same for removing your junk vehicle.
Feb 24, 2025 -
I am grateful that he came to my aid. I felt helpless because I didn't know what to do. My friend Joyce referred him to me. He was very professional and kind. If he had a rating 10 the highest and 1 the lowest. He is a 10. Thank you. If I need you again I will call you. Thank you again.
Feb 22, 2025 -
After a falling tree limb totaled my beloved 2003 Pontiac Vibe I began looking for a junkyard to buy my car. I looked online at several companies including Roscoe's. With out a doubt, Roscoe's makes the online sale easier than their competition. The online form asks questions about the car that give Roscoe's a good idea of the car value and how much they can offer. They quickly made me a reasonable offer which I accepted. They called me and we agreed on a time the same day to finalize the deal and tow my car away. I highly recommend Roscoe's.
Feb 13, 2025 -
I needed to have my 2008 Volkswagen Beetle towed from my daughter’s back yard, where it had broken down. I live an hour and a half away. I had called Roscoe’s Junk Cars a few days prior to see if they could do it; I spoke to Tommy, who said he could absolutely come and get it. On Friday, I met the tow truck driver who helped remove my plates, had me sign the title and bill of sale, and off he went. It was the easiest and most pleasant transaction ever. They gave me a fair price and got the dang car out of my hair. I HIGHLY recommend them if you need a junked car removed from your premises. And the tow truck driver liked my dog!!
Feb 13, 2025 -
Excellent service. They were able to provide me with same day service. The customer service representative and tow truck driver were both very professional and courteous. I will definitely use them again if the need arises.
Jan 04, 2025 -
The team here at Roscoe’s was great, they did a quick but thorough look over my vehicle and gave me a fair price. I would recommend them to everyone!
Jan 02, 2025 -
Gave me the best price out of everyone I called. The receptionist I spoke with and the driver were very nice and professional, picked up and got paid the same day. Would definitely recommend!
Dec 10, 2024 -
They are excellent! Best price for my salvaged BMW. Tommy picked up my car and was quick, understanding, and kind. I will always recommend Roscoe's.
Dec 05, 2024 -
Hassle-free, honest, and courteous. And great payout too. I've used Roscoes twice now over the last 6 years, and both times the service and offers have been excellent. From the operator/dispatch person who answered my call to the truck driver who picked them up.
Nov 29, 2024 -
This is the third time that I've worked with Roscoe's junk cars. They've always been pretty good with their service. Each time that they came, the driver informed us of a time of arrival. He was early, which helped. He was very friendly, answered any of the questions that I had. I will continue to do business with this company in the future when I have need of their services. Great service. Great people. Thank you always.
Oct 23, 2024 -
Roscoe’s was very prompt and made it easy. I thought it would cost me to have my old car removed, but Roscoe’s paid me! They came and put her on the flat bed and treated her like the queen she used to be. Sad to see her go but it was time and Roscoe’s was the right call to make!
Oct 23, 2024 -
The gentleman who assisted me was very nice and respectful! He arrived on time, matter of fact he actually arrived early! The services that were provided were very professional and helpful. I would most definitely recommend their services if your in the dmv area.
Sep 24, 2024 -
They bought my 411,000 mile 2010 Honda Odyssey with a bad transmission. Came and towed her away two days after I called. Very easy process. Came about 40 miles, to rural Hanover county. Kept me updated on arrival time. Really couldn't have been easier.
Sep 10, 2024 -
It seems like the competition are falling. Why my fingers quickly dialed the first number I saw and resulted in a company not even showing up at all. Then I remember Roscoe's who I have called years ago and when I gave them a call they were professional courteous they communicated well came on time which is a major factor for me be on time, took care of business and I stand on that. Don't waste your time looking for anyone else call Roscoe's junk cars.
Aug 30, 2024 -
Anthony ( driver) was the best. On time, efficient and safe. The client support assistance is on point and they are ready and patient for any question you have. Also paid me 150.00 more than other service. Highly Recommended and if needed will call again.
Aug 22, 2024 -
This company has really impressed me. This is the second experience I have had with them, and it was easy from start to finish. I called to have my broken down car removed from my driveway, and they were able to help me the same day. I would recommend them again and again!
Aug 20, 2024 -
My experience was superb!!! Within minutes of being on the phone, they had a driver in route to pick up my vehicle. I wasn’t even expecting as much as they gave me, because I really just wanted the car gone. However, that made the experience even better!
Jul 18, 2024 -
Very helpful. Showed up exactly on time and on short notice. I have lost much of my vision, making it impossible for me to see a few feet in front of me, let alone drive, thus my car sat and deteriorated and I had no other means of removing it. Roscoe's treated me like a human, helped me remove my belongings from the vehicle, and were prompt and professional with the sale and haul away. Their quote is lower than other companies but their professionalism makes up for it.
Jun 16, 2024 -
Roscoe’s sent a tow truck to pick up my car in less than two hours from when I called on a Saturday. The tow truck driver was very professional, removed the car quickly, helped complete the paperwork and gave me the cash on the spot. An excellent overall experience.
Apr 21, 2024 -
Loved my experience with Roscoe’s. They responded quickly and offered me a fair price for my car. They set an appointment for pick up and we’re on time. The tow truck even called ahead to let me know he was headed to meet me. The process was very smooth and easy. Truly great service and I will use them again.
Apr 15, 2024
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Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked