I always order used auto part from this store, I am very impressed with thier services, the sraff is knowledgeable, friendly, respectfull and helping to find the exact part I need at a fair price. Highly recommended for anyone looking for reliable and affordable auto parts.
PSA; Don't waste your time with these people. I ordered parts last week they never showed. I called spoke with someone and they acted as if they didn't have a clue as to my order. I had to explain to them what I ordered and what the prices was that they offered initially on CCC platform they would not honor the prices and begin to tell me that anything that's on CCC that they're selling is most likely damaged when it's discounted.. which I know is an outright lie because CCC shows the grade condition of the product before you buy..
I was told I have magic glasses that see damages on used parts that no one else can see. Save your time and order from J.R. at M&m auto parts. I've bought a number of parts from them and didn't have " special glasses". Send damaged parts and expect people to purchase them? Good business model.
I cannot recommend this company enough!! If you need anything for your vehicle, please call them to see if they can get it for you. Their customer support supersedes the competition by miles. I know this to be true because after calling about 20 different places the other day in an attempt to find replacement glass for my sunroof, they were only 1 of 2 places that could help me. Their price was 1/3 of the other person’s (not his fault, he was getting it from elsewhere). But again, that speaks to their customer support. You’re not going to get price gouged & they are going to do what they can to help you. Oh! & my “part” was in their shop the very next day!! Wallace was who initially helped me. Then, I chatted with William, who rang me up, but EVERYONE there was so kind I could hear how helpful them were to other customers they were assisting on the phones.
From a business perspective, this place should be in the top 10 dealers in the DMV. Let me explain why: WILLIAM NINO. If he isn't the boss there, he should be. Why? Because his service is amazing. Cliche, I know, but let me elaborate - he goes out of his way to help you, to find you a quality part at a great price, to find updates and call you back, to find parts outside of his territory, for being transparent and easy going. If they have it in stock, they'll deliver it the same day or the next day and they're located in deep VA and my business is in northern MD. That's fast. No other used dealer in the DMV can come close to ETA's. Even at retail prices, they're usually cheaper than their counterparts. Their yard is also a part of a large program called TEAM PRP and they ensure all yards comply with their guidelines and regulations. So, AFAP (All Foreign Auto Parts) is already in its own lane, but with William Nino, they're top 3 in my humble opinion. Amazing.
I called for a used alternator that no one else in the area had in stock, called these guys, had it in stock. Drove to get it, I was in and out in less than 15 minutes with a used alternator that looked to be in very good condition. Got home and installed it, works like a charm. Huge thanks to All Foreign Used Auto Parts for saving me about $500 in parts and a healthy labor charge as well. This part came with a 3 year warranty as well for no extra charge. See you next time.
Would like to say thank you all the guys there that we get are parts from on a weekly basis. these guys go above what we would expect from a lkq parts place but they do. chandler is the best when you need the wright part and on time there is no better place to do business
I have had some of the most amazing experiences dealing with All Foreign. Bud Ritts constantly goes above and beyond to satisfy his customers. Bud is always my first call when I need a part!
The worse people to deal with. I called them about 5 times to have the transmission picked up and they kept saying nobody called every single time. I’m stuck with transmission that they won’t pick up or refund my money. Buyers be aware
Bud is an outstanding counterman. He is knowledgeable and his customer service is off the charts. I highly recommend you call him when needing a quality used part. He will go the extra mile to get you what you need when you need it.
Outstanding customer service. I had the broken part with me and the customer service representative made sure I had the correct part by comparing the two parts before I paid for the replacement part.
I have worked with several used parts companies over the years. All Foreign, namely William and some times Chandler, have been top notch in answering questions, standing behind their products, finding my difficult parts and ensuring we are always satisfied. If something happens to go go awry, which is rare, it is dealt with quickly and in a professional manner. I don't even bother using anyone else anymore.
A+++ quality, customer service, ship rate, core pick up, warranty.
Had an incredibly good experience purchasing from All Foreign. I needed a used engine that was quite specific, but not very valuable. I called All Foreign and spoke with William, who went above and beyond to help me out. He was able to get me the VIN #, mileage, in-stock date, was happy to answer a ton of questions on how and where the engine had been stored (it'd been there a few years). They had the guys pull it from stock and sent me a bunch of photos so I could see exactly what I was getting. William got it shipped out fast, was super responsive with giving me updates each step of the process, and arranged for liftgate delivery. The engine arrived within a few days, and looked great, even better than in the photos. I was amazed to see that these guys had properly unplugged all the wiring connections, capped and plugged all the lines and openings, and even put the bolts back in where the engine mounts used to be. I simply cannot believe how much effort the team at All Foreign put in to this, they turned buying a used engine - which I expected to be a minefield - into literally one of the best transactions I've ever had. I can't say enough great things about these guys, they've got a customer for life.
Great service and great quality of parts. Bud is always my go to guy for anything that I need and he goes above and beyond to ensure things are processed right.
Always delivers quality parts in a timely fashion, keeps me informed of any changes or issues and Bud and Jason are just good people to do business with.
All Foreign is absolutely AMAZING!!!! They have very reasonable prices and every sales person I've talked to has been extremely knowledgeable. If I could give them more than 5 stars I most certainly would.
Huge thank you to Chandler and the rest of the guys for making the ordering and return process (when needed) sooooo easy!!!!
I have been dealing with Chandler here for many years. His customer service is OUTSTANDING !!!! I recommend Chandler and All Foreign to anyone looking for used parts. Chandler goes out of his way and above and beyond to make sure I get quality parts at a fair price. This company and its employees are the best of this best.
All Foreign is my #1 go when ordering recycled parts. Bud and staff are always courteous and ensure we receive quality parts timely. Highly recommended!
All Foreign is my go to for used parts! We use them on a weekly basis. They are very friendly & helpful! They do their absolute best to deliver quality parts in a timely manner. They are very easy to work with. I wouldn't use any one else! Ask for Bud!
All foreign is by far the best place to order used parts from. All the guys are very friendly, very knowledgeable, honest and know exactly what they are talking about! Highly recommend them for all of your used parts needs!!
Getting A grade LKQ parts and delivered on time is a must in the body shop industry. WE FOUND A WINNER IN ALL FOREIGN!!! In the last year of working with them I have always found the staff to be extremely helpful and a pleasure to work with. All Foreign is my 1st call when looking for good used parts.
If I could give this place 0 stars I would. Save your money and go elsewhere!! They sell bad parts and offer no solution to fix it!! The owner of the company enforces his employees for bad business! STAY FAR FAR AWAY!!!
Life Savers!!! They had my side mirror and offered to ship it! Saved me so much money and time. And their guys are super nice and professional on the phone. Thank you Wallace!!!!!
The two most important factors with used auto parts are correct grading and usability.
Another way to put this is : does the part work AND is it in the condition that it is supposed to be and is it the right part? Does it include all the components you will need?
In both of my dealings with All Foreign the parts have been correctly graded and fully functional. For electrical parts, this is very important.
All Foreign saved me $300 on one part and around $450 another versus new from Honda dealer.
They shipped Fedex and parts where well wrapped.
Can't ask for more than that. Thanks JR!
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