Brought my SUV in for what I thought would be electrical. It was a battery issue and they called and told me everything that was going on. Super nice people.
Highly recommend Keith Goodman and his automotive business. I’ve known keith for years as a mechanic and he’s a solid and honest mechanic. His family business model is a true American model. Again, highly recommend these folks for all
Your automotive issues. Guy H.
I really hate giving bad reviews to small shops but this was my first time going here and I will sadly never be returning.
I went to get new tires for my truck, I called in to get a quote and gave the exact size tires that I needed. First bad experience was that they tried to tell me that since I’m getting new tires on my truck that I needed to get an alignment. I have never once had to get an alignment for getting new tires.
Next thing that happened is I dropped my truck off the night before to get my new tires mounted and balance the next day. I called around noon to see if they had an update on it and it hadn’t been brought into the shop yet. At 3:00 I received a call informing me that they had order the wrong size tires. And they didn’t inform me until the end of the day.
Very disappointed with the planning for this shop. 1 not ordering the size that I said I needed, and 2 not checking it when they can in, instead waiting till the end of the day to check. And after all of that they didn’t offer any other solution other than to try a different shop.
With this said I would recommend their solution to everyone. Save your time and If you want service done right go to a different shop.
They are the best around. You know how I know, because they are always busy! Make sure you call well ahead to get an appointment, their service and the work they do is worth it. The mechanics are honest and the prices are fair. A lot of times what they charge me for the work is less than what they have quoted me for work because they work efficiently and get task done in less time, saving you money! Had a ton of major to minor repairs done here and when they fix something it has always stayed that way for me.
I had Goodson's fix a flat tire and put it back on my car. I didn't have an appointment and they were very busy. But they fit me in, did the job in 30 minutes, and only charged me $10 !!!!!!!!! Excellent service and care. I will be back!!!
They are so honest that if it is too simple a repair, they do not charge you. The best that I have found since moving to Palmyra 2.5 years ago.
Highly recommend you give them a try when your vehicle is in need of repair! You will not be disappointed.
Have been taking my car to Goodson Auto for about 5 years. I have never been disappointed. They always get me in when I need to do my regular maintenance as well as over nighting parts when I needed a ball joints replaced. I am so glad we have a family owned small business in fluvanna we can trust.
I have been taking my cars to Goodson's for 5+ years; they do good work and have been honest with me every time. Hands down the best auto shop I've dealt with.
This place is awesome! Love the family vibe and truly appreciate the quality of the work, value pricing and willingness to go above and beyond. Thankful to have a shop this good in our area! Thanks Goodson crew!
I spent $5000 on a transmission rebuild at aamco. It did not fix anything. Goodson took care of problem for $380. Car runs correctly. Big mistake not going to them first. HIGHLY recommend
We're new to the area, so we rely on reviews and comments in local fb groups to find services. Goodson's came highly recommended in several different discussions. We called on Monday and got an appt for Thursday to check our rear brakes, which were really bad - the vehicle was barely drivable. We got a verbal estimate of about $700 if it was the brakes. We dropped the car off Wednesday afternoon. Annette was great about following up. She called just after noon on Thursday with the diagnosis and estimate — rear brakes AND rotors, calipers, and brake lines needed replacement. They quoted $1000 to do all the above. It's a 2013 Honda Pilot that has been having issues for a while, but since we'd just moved here and didn't know where to bring it we'd been putting it off - it needed the work! Annette called Friday afternoon to let us know the car wasn't going to be finished before the weekend, which was not a problem at all — we told them we were in no hurry. She then called at 8:42 Monday morning to let us know it was ready. My husband (who knows how to do all of that work, but no longer has the tools or the physical ability) said they explained everything to his satisfaction and was confident with the work they did. He also said it drives like a new car again. We're extremely satisfied with Goodson's and will continue to have our vehicles repaired there. My late father was a mechanic, as is my brother, but he lives several states away. It's hard to find a good mechanic these days, so when you do, you stick with him — and we will!
I wish I could write a good review for this repair shop. All of the repairs seem to be functioning well. However, it took over two weeks to get my vehicle back. The first week was understandable, as we were working through diagnostics and deciding what to put money into fixing.
Found this place from other people’s positive reviews. Because we saw so many good reviews we went with them assuming it wouldn’t take an extraordinary amount of time. The first week that it was there they were fully staffed. We agreed upon what needed to be repaired and I was told it would be done Friday. Friday came and went and I heard nothing, so I called. “Oh we’re sorry we didn’t understand that you wanted us to go ahead and fox it, we will start repairs on Monday. You should hear something Monday. Monday came and went. Nothing. So I called again. “Oh, we are down a man this week, we didn’t get to it today, it should be done by Wednesday.” Wednesday came and went. Nothing. So I called, we’re sorry we didn’t get to it today, we’re down a man this week, it will be done by Friday. At this point I got frustrated and pointed out this was the third time that they had pushed my vehicle back. Friday morning I had to call to make sure they were working on my vehicle and I could get it back by the weekend. It was done at 3 on Friday. I was expecting this shop to be more professional and honest with all of the good reviews it had, but after being treated this way we won’t be going back.
I brought my kia in for a a/c problem and recycling and filling up. The staff was very nice and friendly. Very reasonable pricing and great service with good staffing. Very nice services and quality too.
Fast, quality service for an oil change. They were able to get my daughter's car in within a few days when most places I called were quoting weeks out. Pleasant, smiling faces at 730 in the morning and reasonable prices. We will return.
These are good people. I got a flat tire on 64E and my roadside service had me towed to Goodson's Auto Repair. They were busy but took my car in right away and determined I needed a new tire. They were able to get the hard to find tire overnight and got me back on the road the next morning. No games and very fair price. Highly recommend.
I really appreciate Goodson's Auto Repair. I rolled into town to visit my parents at the lake before heading to the OBX for Thanksgiving. Just before leaving home, I discovered one of my lug nuts and stud had been stripped when checking one of my tires for a small leak. Even though they were busy due to the holiday week, Goodson's took care of my immediate problem and did not try to "upsell" me on additional services that I may or may not have needed. I REALLY like that in an auto repair business. Thank you so much!
Friendly and welcoming staff. Did not charge me a fee for a mechanic to drive the vehicle and tell me that my transmission needed to be replaced. Communicated with me through process of ordering transmission, replacing it, and vehicle being repaired. Answered all my questions. I will continue to bring my vehicle here.
I've used Goodson's Auto Repair a few times - simple stuff like state inspections, oil changes, serpentine belt, etc. In all cases it was easy to schedule an appointment, drop-off and pick-up. They communicate well and have always done what I needed on time and without any upselling. I can't yet speak to any difficult or complicated service needs, but everything I've experienced so far leads me to believe that they are trustworthy and reliable. I'll be quick to update this review if my opinion should change. Until then, I can recommend giving them a try.
I used Goodson's for the first time as I have heard all positive reviews. I was not disappointed. They obviously take great pride in their work by taking the time to check and recheck the repairs prior to releasing. The labor and parts cost actually is on the low side. I will continue using their services as needed.
The staff is very friendly. They're quick and efficient. I've never had a bad experience here. I wouldn't trust my car anywhere else. I highly recommend them!
I came in without an appointment. They were booked up with jobs for the next 2 days, but they made time to look at my vehicle within a half hour. They were able to do the repair that morning at a fair price, and I was on my way! I am very grateful that they went out of their way to take care of me.
Thank you for being exactly what we needed here at Lake Monticello! The price and service continue to be exceptional and the only complaint we can find is that you can't buy the neighboring property and expand to better serve the needs of the community. Blessings to you and your family and I hope you are able to acquire the additional property that you need!
I spent my 20's maintaining my own vehicles, and its not that I didn't trust mechanics, I just knew how they can talk nonsense to people in order to push for unnecessary work. I have had both of my cars in for various things over the last few months, and I am beyond happy with their service. Not once have I felt I was going to get talked into anything unnecessary. Great staff, very good turn around for repair work, and very honest and good people. I can drop my car off there and not really worry about getting a phonecall with repairs that come with that shocking price tag. It is truly wonderful to have such great auto repair service so close to home. I would rate more than five stars if I could, and I will gladly recommend people bring their cars to you.
Wanted to give a small business a chance, and struck gold! I have a older car that does high way miles, made noises, two seconds after talking to the owner he knew. Took care of it in a great timely manner with a great quote. My car runs smooth and sound. Thank you guys, I won’t go anywhere else. I recommend it to anyone in the lake and palmyra area!
Everyone was extremely friendly, the service/work was excellent and the price was right! My husband had a dual exhaust with stainless tips put on his truck. He is super happy with the results! We can’t wait to use Goodson’s Auto Repair for our vehicle needs in the future. Thank you!
Website